Sew Centre Reviews 

Barnyarns have more than earned my trust and loyalty. I have bought many threads, needles etc from them over many years and recently had my beloved Bernina serviced there. I can’t fault their customer service, it’s been excellent. I have to add that their range of threads is extensive and I usually take advantage of the multi buy deals too.

There are no words except truly exceptional service. Above and beyond any expectations right from enquiry to delivery.

I was a 4 hour drive from Sew Centre so I checked that the machine I was interested in was available to see and that someone could demonstrate it for me. I also asked about part exchange as I had a retired model and wished to upgrade. An added bonus was the Pfaff demonstration was on at the time of my visit and I was able to book a one on one demonstration on the model I was interested in. Armed with the old machine I was met at the door and the engineer after a good diagnostic look was able to give me a good part exchange price. I was then shown over the new machine with all its bells and whistles. I also agreed to look at the next model up but as I thought it was more machine than I needed though the demo was very informative and solidified my decision. I was able to listen in on the group demos and picked up some very useful tips. I found the one on one very helpful and the difference between someone selling and someone telling you what you can use the features for was exactly what I needed. So I came home with a new machine and left my old one behind, a very happy bunny!

I was initially sent the wrong Bernina foot, however Sew Centre resolved this matter very quickly and were able to send me the correct foot before I sent back the incorrect foot (as I was in urgent need of the correct foot). for me, this was over and above what I would expect of a business in the current climate. Thank you. brilliant customer service.

Spotted a well priced machine on the website. I had an on line chat with Sew Centre about a Bernina570QE on Thursday, on Friday I contacted them and they called me to discuss my queries, Callum very helpful and knowledgeable. Ordered the machine that day.Mitchell called me Monday morning to check I would be available to receive it. Brilliant service, thank you…I am now living happily ever after with my new machine.

Their customer service is second to none. Their products consistently outstanding and exceed my expectations every time. I was completely impressed with their professionalism and customer service. The ambience here is always inviting and comfortable.

What a lovely company to deal with!! Nothing was too much trouble and the coffee is good too.
These young men are very knowledgeable and were keen to make sure that I got the most suitable sewing machine for my needs.
Thank you Callum, Mitchell and Will.

Personal service and a human voice are a treasured commodity these days and most especially when trying to make purchases using the web.
Personal circumstances mean that I can no longer travel far and wide to research a new sewing machines and also to negotiate a trade in with my existing machine. No problem - the service I received over the telephone backed up by email and What’s App answered all my questions and suggested useful reference videos. All points raised were followed up on with no reminders necessary!
From my initial enquiry as to a possible trade in to a successful negotiation on a new machine it was one of the most exciting and well conducted purchases I have made. Nothing was too much trouble - and everything was at my pace and to meet my needs. Thank you - I am happy to recommend Barnyarns Sew Centre

I have been a customer of Barnyarns for a few years, so shopping at SewCentre was a natural progression. I have found the staff to be very knowledgeable about the products they sell, very willing to help and they go out of their way to give customers the best deal. It is my go to shop for all things sewing machine.

It was time for a service, clean up and repair and because I am so busy at the moment I decided to go local to @barnyarns for a same day service on both machines. My Husqvarna Designer Epic is my big embroidery machine, my Husqvarna Emerald 116 is my basic mechanical machine that I take to workshops. Thank you to all the friendly staff especially Will, who welcomed me in to see the process. I would recommend this wonderful place for knowledge and friendliness

Couldn’t have asked for a better service than from Sew Centre. Everyone I spoke to was really helpful. Would highly recommend!!

I recently ordered 2 feet for my Pfaff machine, online, apparently in stock! They took my money in a matter of seconds, having waited over 2 weeks I decided to call up to find out when will my items arrive? only to discover not only are the 2 items not in stock, but they don’t know when they will be replenished. No effort put in to informing me, THE CUSTOMER, but huge efforts to sell me my £4,500 sewing machine. Very poor customer service

They corrected an error with my order rapidly and with generosity

Fantastic service Highly recommend this company

My machine arrived on time however you did not explain that I needed to give my part exchange machine into curriers
,
I will deliver old machine when I come for my demonstration on new machine no trouble
Kind Regards, Y Wilson.

Excellent service, messaging me to check the model of my sewing machine to ensure I had ordered the right item. I then received the item in a timely manner & it is just perfect!

excellent fast service would highly recommend

Very friendly, knowledgeable and answered all my questions immediately. Definitely put my mind at ease with regards to the sewing machine I was interested in.
Which in fact I ended up buying.
Very prompt delivery.
Kept me informed during process.
A very big thank you to Callum, Ella and Mitchell….

My embroidery machine has had a fault for a long time and has been numerous times to other repairers and the fault has not been cured. I sent it to Barnyarns and they repaired it for me. Would recommend them.