Staffordshire Garden Furniture Reviews 

Ordered the furniture at Border Union Show from the lovely salesman. Contacted by the company to confirm delivery date within timescale advised. Furniture arrived without the cushions. Have tried on numerous occasions to contact the company to get our cushions but no joy so now have furniture we’ve not been able to sit on for nearly 3 weeks!! Terrible customer service!

Ordered garden furniture at Perth markets, told it would be delivered following weekend. Got call reporting the company had not loaded enough stock onto delivery van. Don’t get answer from emails, phone calls or voice messages. Contacted events company and the said this was unusual behaviour and not a Scam

Really impressed with the level of service and quality that Staffordshire Garden Furniture offer. Will be placing another order next year. Would definitely recommend!

30/6/19 Purchased garden table and chair set at Conwy exhibition, from Rob who delivered them to me at Chester.What a fantastic buy ,premium quality at a very good price.I just cannot understand the adverse reviews shown.

DO NOT BUY FROM THIS COMPANY !!!!
We ordered a garden set from them, got it within 4 days of the order. Within the first 7 days the table top bowed and and started to come apart. We then were promissed a new table from them as a replacment. A few days later a guy turned up with just a table top and said thats all there prepared to replace. The guy upon arriving at our property backed his van into one of our trees knocking the the tree over, he didnt even applogise !! He them proceeded to moan that he had to walk down the garden to fit the table top. When he did fit it the workmanship was the worst i have ever seen ( please see picture ). We then again complained to the company who promissed again to replace the table top properly. They never come back to us and now will not answer any calls or return any voicemails !!
We will be returning our badley made furniture and asking for a full refund, if they ever bother to answer the phone.
STAY WELL CLEAR OF THIS COMPANY

its extremely difficult to actually get in touch with this company. Emails bounce back, no one replies via the messages on their contact page and its very rare someone picks up the phone.
My delivery did arrive within the time frame, but was missing some cushions, 2 weeks later still not here and no idea when we will get them.
after 10 days the top of one of my chairs broke, and one of the slats on my benches split. I had treated them as advised. I rang and for the first time managed to speak to someone who said I had to email pictures of the damage, I tried to do so but their email address bounced back - cannot be found or doesn't accept emails. Once again messages have been sent via website, and left on their voicemail. watch this space.............. not hopeful!

Very pleased with the 4 chairs & small table. I felt a little apprehensive after reading reviews. Ordered the furniture on 18.5.19 from a nice guy named Jim in Eldon Square Newcastle who was most helpful. Delivered today 12.6.19 by a very efficient delivery man who carried them ready assembled into our garage, fixed the table up & offered to take them through to the garden, unfortunately it was raining very heavily so we decided to treat them beforehand with the Resin stain that the salesman recommended.
Excellent value, delighted, just waiting for the sunshine now!

Dire service and no delivery as contracted. Despite the promise of contact to arrange delivery none was received. The order failed to arrive by the due date with no email to explain why and apologise for the atrocious service.

Awful experience- bought full set and it arrived with missing parasol and cushions which we had already paid for. Delivery man said it would all come within the week. 5 weeks later nothing has come and I have rung practically every day at different times and had to leave voicemail messages. No one will get back to me. Avoid this company like the plague.

Ordered at York racecourse and told for 2 week delivery. Received a call in the week to say it would arrive late afternoon the following Saturday. Delivered as promised within a week of ordering. The furniture is great quality - solid and very comfortable.

Thieves. Put a deposit down on a furniture set down at the Metrocentre in Newcastle a few months ago and was promised we'd be contacted within 2 weeks for delivery. 3 months on and not a bloody word. Tried calling them and get an automated message saying they're now closed for the winter. Their Facebook page has also been deleted. I can safely say goodbye to my deposit, thankfully which wasn't too large, but please be very wary of these "pop up" shops in shopping centres etc. Don't trust them.

We brought a table with bench and chairs and are thrilled with them, great service, fast delivery with a friendly delivery guy that took the furniture into our garden and fitted it all together for us. Furniture looks great and has lasted well after one summer. Very strong and sturdy furniture. Can’t wait for next summer!

Don't buy from these Con Artists/Cowboys! i searched around for a long time to buy garden furniture for the patio. I finally came across SGL and their products looked good and not too expensive. I ordered a round table, 4 chairs and a parasol. Parasol broke within 2 weeks and wood started peeling off from legs of all 4 chairs. I decided to unscrew a piece of wood from chair and take it to my local timber merchant (wenban smith) as I had concerns. They immediately told me it was Canadian Lumber Standard, which they said is very cheap wood and typically used in stud partitions. The wood hadn't been pressure treated and had just been painted/coated in something to give it that affect. This would explain the peeling. If you go on their website they don't specify what type of wood it is unlike other reputable companies that do! Their customer service is awful, aggressive and more or less non-existent. I phoned them up and told them about the problem and sent in pics and haven't heard anything back. They also only take cash on delivery which i found very odd as any other 'reputable' company you buy from will expect payment when you order via a card over the phone or on the website. If you go on companies house you will find more alarming info, they dissolved in 2014 and haven't filed accounts since 2011.The only valid reason a company would take cash only is to avoid paying tax and to be able to shut down easily.
They offer different prices on their website, amazon and over the phone. If anyone has bought products from this company already take a piece to your local timber merchant and ask them what you have bought. I have now had to spend further money on a quality woodstain (Sikkens) to protect the wood from further flaking, peeling. At the end of the day you get what you pay for..this company are ripping people off left, right and centre....STAY AWAY!