Absolutely awful service. The reptile house is not fit for purpose, asked for Nigel who’s knowledge and experience was an asset to Shirley aquatics, only to be told rudely no he doesn’t work here any... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited Shirley Aquatics today to look at a starter tropical aquarium setup for our son. We were very fortunate to have help from one of the store assistants - Alice, who was absolutely fantastic!... Toon meer
We were served today by a very knowledgeable gentleman called Gary. He was so patient with our questions and gave us helpful guidance on setting up our new tank, feeding, maintenence and much more. H... Toon meer
We literally cannot thank these guys enough for their incredible knowledge and expertise. We were experiencing some feeding difficulties with our leopard gecko, but Nigel and Tegan came to our aid and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tropical Fish Aquariums. Buy Oase Pond Pump & Filters. Marine Fish & Reptile Shop Online and Koi Carp & Aquarium Suppliers
Contactgegevens
Verenigd Koninkrijk
- www.shirleyaquatics.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
THE BEST AQUATIC SUPPLIER IN THE MIDLANDS
I have recently taken up fish keeping and went to Shirley Aquatics. I am glad I did!! The staff i.e. Rosie are so friendly and helpful and the owner John is more then pleased to spend time assisting and giving advice.
I absolutely love the place, huge range of stock! Loads of fish species to coose from both coldwater, marine and tropical.
I am now and will be for many years a loyal customer.
Extremely helpful and knowledgeable staff, good quality specimens and a fun place for the children too.
I have been a customer at Shirley Aquatics for the best part of 10 years now. I've always found the staff extremely helpful and knowledgeable and showed great care for the fish (I have a freshwater tank). The stock always looks well cared for and is fairly priced too. The selection of tanks, equipment and general fishy bits has always been very varied and the displays inspiring too. The only downside for me is that I live over an hour away so the online ordering facility has been really helpful.
Friendly, helpful and knowledgeable staff who clearly have a passion for what they do
I have bought several fish and various tanks from Shirley Aquatics and have always found the staff quick to help and give advice. I'm not a serious fish man but when my children wanted fish, the staff gave great advice and top tips and we all had lots of fun choosing the various things to go in the tank.
If you want fish or stuff that fish need - go to Shirley Aquatics!
Arrived eventually, must make sure to order well in advance.
I was promised a phone call back when i asked where my order was but this didn't happen. Two days later i get an email saying they were out of stock, didn't say this on their website when i ordered the sturgeon food. Once their stock arrived delivery was next day. Would have been very good if the delay had been made clear when i placed my order.
Product arrived eventually with broken container + spillage. Company have dealt with it well
Container eventually arrived but broken with product spilling out. Phoned shirley aquatics - they will replace the container and send additional powder to make up for loss. They dealt with this immediately and am pleased with their customer relations. Delivery firm needs sorting!
A superb Company to do Business with
Always helpful and reliable. I would not hesitate to recommend Shirley's, they are willing to go that extra mile (or many miles in Liz Cook's case).
Can't be beaten for service or price!
Can't fault this company for their speed of delivery and the price of the product bought. Well worth the internet search for affordable frozen bloodworm and the comparisons done with other providers!
Perfect service and product
Ordered the nitrate remover after searching internet for cheap and reliable nitrate remover. Product was delivered when promised and in perfect package. Tried the product and was impressed. 40 ppm to 5 ppm :).. Be mindful that this also changes the PH of water. Hence its not a plug and play for most of us
perfect service,super fast delivery what else do you want
order what you want with 5 star treatment super fast delivery they do just what it say on the can a pleasure to deal with.
Good service, quick delivery, perfect
The prices were very competitive and we had free delivery. The goods arrived on time in perfect order. The experience itself was perfect.
Excellent service.
Really pleased with service as providing you information when the item(s) will be delivered.Really quick dispatch,i had my items delivered within 2 days.Only thing i would like to see in the future is to be able to check their livestock and purchase my fish online from them!
The goods I want with no fuss, reliable delivery and reasonable prices.
I generally order Rowaphos (imo the best phosphate remover on the market). For some unexplicable reason I can't buy it where I live here in the Czech Republic. I've tried literally tens of other companies in the UK but most won't send here (again, why? is a mystery). However, Shirley Aquatics send me my order every time with no problems and no bizarre excuses. Well done Shirley! Clearly a pioneer in mail order :o)
Great service
Really good service - easy to use website and ordering, emails to let me know exactly when items would be delivered and very reasonable prices and postage.
I ordered live daphnia for my baby axolotls, hard to get at this time of year, but they arrived in great condition and there were loads of them in each bag.
Will definitely use Shirley Aquatics again - thank you! :o)
Fast reliable service
This is the second online order I have placed (I do not always have time to drive up to Solihull) and both orders were despatched on time and with the appropriate email confirmation.
Recommended aquatic supplier.
Thanks
Rona
A pleasure to do business with.
First time of using this company. fantastic price and delivered next day. totally recommend.
Super price and service!
1st time I've used this company, usually I would shop with another online supplier. However pleasantly surprised with there great service, communication, products and price - I will use again.
Good service
Part of my original order was missing from its packaging as can happen. This was rectified very quickly and efficiently.
Excellent serviceThanks
Excellent service!
I purchased a new tank from Shirley Aquatics along with some other bits and bobs. It was delivered the very next day - at least a 40 mile trip down the motorway. The tank I ordered had an integrated filter, that I have not used before so I called up the next day and the man I spoke to couldn't have been more help full. The price of the tank was an amazing deal too - the cheapest I found anywhere.
Great product, great service
I ordered the Nitrite Remover from Shirley Aquatics as I couldn't find another product like it anywhere else! The product works really well, and it arrived very quickly and well packaged.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








