Shakespeare Martineau Reviews 

179
•
TrustScore 2.5 uit 5

2,4

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Beoordeeld met 1 van de 5 sterren

They deliberately dont respond. Phone calls or letters. They hope this means they gain a dishonest advantage in court proceedings and usually this is proven correct. LAW SOCIETY can you read these... Toon meer

Beoordeeld met 5 van de 5 sterren

Vidhya Panchal recently dealt with the purchase of our new home. Grade II Listed certainly comes with issues!! Vidhya's knowledge in this area is exceptional. Always responded to queries in a t... Toon meer

Beoordeeld met 1 van de 5 sterren

They sent out a letter threatening court action stating events and a timeline that were physically impossible. Made a complaint which they acknowledged receipt of but didn’t respond to (make your own... Toon meer

Beoordeeld met 1 van de 5 sterren

Family solicitors for many years. Quick to take tens of thousands but don’t want to answer basic questions. Asked them a few years later as they still deal with my Dads estate re employment law - even... Toon meer

Bedrijfsgegevens

  1. Advocatenkantoor
  2. ook in
  3. Advocaat vastgoedrecht
  4. Arbeidsrechtadvocaat
  5. Familierechtadvocaat
  6. Fiscaal jurist
  7. Juridische dienstverlening

Geschreven door het bedrijf

Shakespeare Martineau is a leading law firm. Expertise, commerciality and relationships are at the very heart of what we do. With over 400 solicitors and lawyers, we operate in numerous sectors and provide specialist advice to support you in life and business.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 32% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,4

Alle reviews

(179)

38 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Threatening without checking. Careless

They sent me an extremely threatening letter promising court proceedings, warrants of execution, county court judgement, etc... etc on the behalf of their client Enterprise for a car scrape just outside Heathrow. I had already paid it back in January after hiring a car that tried to kill me.

21 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for leaving a review, we’re sorry that you feel that way. Unfortunately, we haven’t been able to identify you from your review, however, if you'd like to discuss your concerns we'd love to hear from you. Please contact us at info@shma.co.uk to arrange a chat.

Beoordeeld met 1 van de 5 sterren

Poor practice that does not do what it states on their website

A very poor law company to whom their partner Jonathan Stork writes to you and asks for a response, received an immediate recorded delivery response in return and then fails to acknowledge or reply back to you. I have also followed up with a call to the said partner. Still waiting months later! Reported also to managing partner with no response! Bad practice

17 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Hi Jeremy, thank you for taking the time to share your experience and we apologise for the frustration caused.

If you are open to it, please contact us directly at info@shma.co.uk so we can ensure your matter is addressed properly and without further delay.

We value your feedback and will use it to improve our service moving forward.

Beoordeeld met 1 van de 5 sterren

Forced to use this company as a…

Forced to use this company as a condition of lease on sheltered accommodation. Much more expensive than I could get elsewhere. A restrictive practice that should not be allowed. Essentially Shakespeare Matineau act for the company that owns the head lease (Southernhay Estates) and the leaseholder pays the bills. Efficient but perfunctory service with little communication and I had little control or input into the process or the amount charged, which felt very high for the amount of work involved and was certainly more expensive than I was quoted elsewhere, but I had no choice.

I have provided the company with the invoice number for the amount charged to me, so I find it very strange that they are unable to identify the transaction!

28 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Hi Julie, we're sorry to hear about your experience and thank you for providing us with some more information. We haven't been able to locate your account, please contact info@shma.co.uk if you would like us to investigate.

Beoordeeld met 5 van de 5 sterren

Having worked worked with you for some…

Having worked worked with you for some time, I have always found the guidance we have received on several matters to be exceptional!

6 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the 5-star review!

Beoordeeld met 1 van de 5 sterren

Customer service here is horrible

Customer service here is horrible. I've made 4 calls this week, been put through on hold every time while the generated voice tells me I'm number 1 in the queue for 10 minutes, ending up another generated voice telling me to leave a message and they'll call me back. Shockingly, they don't call back. Nor do they respond to the forms on the contact us portion of their website. And that's not even going into the horrible experience I had getting in touch with them last year too so it's a consistent thing with this company.

Edit: In the reply to this they state they have been in contact with me but this isn't the case - I still haven't spoken to anyone or had an email reply. I've tried several more times to get in contact since originally posting and again I've been put on hold to be disconnected after 10 minutes, emails haven't been responded to, the form on their website has been submitted again and yet nothing.

13 juni 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

We're very sorry to hear about your experience trying to reach us, and we appreciate you taking the time to share your feedback.

Our team has now been in contact with you, but we’d still like to extend our apologies and ensure everything is properly addressed.

If there’s anything else you would like to discuss, please email us at info@shma.co.uk. Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Positive first time buying experience

I recently used Shakespeare Martineau for my first conveyancing matter as a first time better. Raza Ali made sure the process ran as smoothly as possible with his prompt responses and clear legal guidance. I plan to use his legal services again for any future conveyancing matters.

2 juni 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the great review, we've passed on your comments to Raza!

Beoordeeld met 1 van de 5 sterren

The biggest scammers of all time

The biggest scammers of all time. These people are scammers. They tottaly ignore emails, they dont care about anything as they thing they are above the law! stay away from this shame. I have made a payment in full as soon as I have received a letter, however they did not bother to alocate my payment and simply sent my case to CCJ. They I have shown all proofs, but you know what - they did not give a sh**.
I am assigning my lawyers, so lets see how they dance now.

1 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

We’re very sorry to hear about your experience. Please contact us directly at info@shma.co.uk with your reference number so that we can look into this and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

Great conveyancing firm and helpful Raza!

We recently used Shakespeare Martineau LLP for our property purchase and were thoroughly impressed with their conveyancing services. A special thanks to Raza Ali, who was incredibly responsive, professional, and attentive throughout the process. His clear communication and efficiency helped everything run smoothly and ahead of time. Highly recommended!

20 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the wonderful review, we have passed your lovely comments on the Raza!

Beoordeeld met 5 van de 5 sterren

The staff were fabulous

The staff were fabulous, right balance friendly and helpful but giving us space

7 mei 2025
Review zonder uitnodiging
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Antwoord van Shakespeare Martineau

Thank you for the 5 star review!

Beoordeeld met 5 van de 5 sterren

Approachable staff

Approachable staff. Able to explain complex legal documents to a non legal jargon. Frequent communication/progress updates

16 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thanks for the great review!

Beoordeeld met 4 van de 5 sterren

Very accessible advice

Very accessible advice, pragmatic, clear and quick advice. Each lawyer I’ve met has been approachable, helpful and reliable.

2 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the positive review!

Beoordeeld met 1 van de 5 sterren

FEAR MONGERING AND THREATENING LETTERS!

I've received a letter from Shakespeare martineau stating that I owe a debt of over £1000 and I haven't even lived at the address for 10 months! I also cancelled my direct debit with them over the phone which I was in credit for in August 2024 10 months ago. Now 10 months later they're saying I owe this debt or I'll be going to court. I've paid every single bill when I was living there for 2 years and I have proof of this on bank statements. Major blunder on there part and I will be fighting this case as this isn't my debt. Tried to resolve this matter and got hung up on over the phone. Very rude customer service

16 mei 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

We’re very sorry to hear about your experience and the distress this has caused. We take these concerns seriously and always aim to ensure our communications are accurate, respectful, and lawful.

We have tried to investigate your review further but have been unable to without some more information. Please contact us directly at info@shma.co.uk with your reference number so that we can look into this and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

The service has always been good from…

The service has always been good from Shakespeare Martineau. As our matter progressed we received updates on a regular basis.

30 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the 5 star review!

Beoordeeld met 5 van de 5 sterren

Great service

Raza Ali handled our conveyancing transaction brilliantly. He was diligent in acting for us and he managed to comply with the seller's request that the transaction had to be concluded within 10 working days following the property auction. Well done Raza!

30 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the wonderful review, we will pass on your kind words to Raza!

Beoordeeld met 5 van de 5 sterren

A+ Conveyancing Service

A+++ Service. Raza was extremely helpful,always made sure for a smooth experience during the conveyancing. Ensured I was kept aware at all stages,answered queries within a few hours of me raising them and was always informative. No complaints!

29 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for taking the time to leave us the wonderful review. We're passing on your comments to Raza!

Beoordeeld met 5 van de 5 sterren

Very responsive

The staff at Shakespeare Martineau were always very responsive, communicate well and provide excellent professional advice.

28 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for the 5 stars!

Beoordeeld met 1 van de 5 sterren

Awful service

Awful service. The firm held an original lease for a property in the archives. Multiple emails, failures to take down correct contact details, using the wrong names. Don’t return calls or emails. In our attempts to confirm they had the original. Had to escalate to CEO who failed to aknowledge email and complaint. The firm could not locate the documents when someone from complaints finally took ownership of the issue. Amazing they are still in business reading the other reviews of this firm.

25 april 2025
Review zonder uitnodiging
Logo Shakespeare Martineau

Antwoord van Shakespeare Martineau

Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience and frustration you experienced with our service.

We appreciate your patience and would like to assure you that your concerns have been escalated. If you could provide us with your name and contact details, we'd be happy to investigate this further and find out what went wrong and how we can move forward! Please email us at info@shma.co.uk.

We value your feedback and hope to have the opportunity to restore your confidence in our firm.

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