Silk'n Reviews 2.758

Customer service was fantastic a very lovely woman helped me to get a new charger , she listened to me , sent the charger to me after I got home from vacation. I’m sorry I forgot her name , I wanted to write a review right away , although I found that difficult and gave up .

Titan Multiplatform device stopped work. Customer service representative was very helpful to try to troubleshoot but apparent the device was faulty. Quickly sent a new label to return the device.

my skin feels much better after few times use and will recommend to my friends.

My silkn led face mask stopped working, Jackie from the customer service department was wonderful. She guided me through troubleshooting and even calling me when I didn’t understand the instructions. Upon providing proof of purchase and effective warranty my issue was solved. I would definitely recommend to people. I’m not sure where all the bad reviews came from but my experience was great. Thank you Jackie!

I am so pleased with your quick, courtesy response to
my problem, so far. Thank you

Excellent customer service. They replaced my Silkn mask quickly.

The two products I have purchased from Silk'n have worked beautifully for me, with results,I've been told, that cause people to think I'm 20 years younger than I am. When I need assistance, I call the company, and Jackie offers solutions with patience and kindness.
I'm a satisfied, loyal customer.

I bought the Silk'n Led Mask Pro and the feel and quality is very good and it's very comfortable to wear too. I can see that this is a premium brand. I love it so much!

I Ordered an Hair Spray : MORR F5%, Order no 6928 and tracking no 34381717047640
Material came with an external box well packed.
Paid the full money and opened the box to find one dirty ordinary bottle and newspapers filled in this box.
This is a 100% cheat Company robbing Customers with their attractive website.
Refrain buying any product from this Company

I wrote to you about my defective Silk’n Toothbrush and you replaced it, no problem. I am so impressed. And my new toothbrush works so well. Thank you!

Customer care was awesome to deal with.

I let you know once I get the product I ordered. Otherwise, good so far.

Customer care Jackie was most helpful in guiding me for my return of my Silkn Flex. Quick and very efficient, same day approval. No hassle and sympathetic of my reason for return. Much appreciated. Thank you.

I received the product very quickly. It is a very well made item and professional in appearance. Customer service was excellent when I needed to contact them. Unfortunately it was not for me.

I use Vacu pedi since few months now. It’s the first time that a treatment make me feel good. I like it so much.

I absolutely love the SilkyStraight and SilkyAir Pro Bundle—both tools have completely upgraded my hair routine. The hair dryer is amazing; it dries my hair quickly and smoothly without making it puffy at all, which is a huge plus for me. I also really appreciate the temperature control feature—it makes it easy to customize the heat without worrying about damage. The magnetic head attachment is super convenient and snaps on effortlessly. The straightener is just as impressive. It glides through my hair smoothly and leaves it perfectly straight without any unwanted waves or creases. Together, these two tools make styling so much easier and give me salon-quality results at home. Highly recommend!

Quick and simple process to exchange a product and excellent customer service on the phone and via email. The silken neck mask itself is amazing and the warranty exchange is simple and easy process

I found it very hard to get a good connection for the tool to be able to zap the hair. Depending on how you needed to hold it, you couldn't see if it was ready to pulse or not.
I do not recommend

Seamless ordering and fast delivery through the website. The product arrived, and performs, as expected.