Simply Bits Reviews 886

Both the customer service person, when I placed the order, and the technician, who did the installation, were very helpful in explaining everything to me.

The install team was quick, friendly and left no messes. Thanks guys!

Jaye the installer was personable and informative. Although we are not able to access your current towers, maybe we can be a hub home.

Very knowledgeable and courteous agents. Helpful and receptive.

Called in because I wanted their service for internet. The gentlemen was very helpful and efficient. The installation service was pushed out to the earliest appointment. He answered all of my questions.

From my initial phone call, to the service technician, Jay, everyone gave me excellent customer service. Their internet service has been terrific and I love knowing that if my needs mean I need more bandwidth, they can provide it easily!

Spoke with Shawn. Explained process, billing,etc.and set up installation for 12-16. Jay was great too. Installed antenna, hooked up service and we have real internet!!! Couldn't be happier.

It was great that they tried to find a signal from various locations but unfortunately there was no signal to be found.

The guys were great and went the extra mile

good service by a friendly teck (man) very knoledgeble and experienced

I was to have service set up on Dec 2nd and when the installer got to our house and spent a good 30/40 mins trying to connect to your tower I was told that he couldn’t install today and that someone would call me and fill me in on why I it wasn’t installed..
I’m still waiting for that call….

It was a smooth process from setting up the account to installation. Every person I have contacted and communicated with is professional and competent. No installation fee is a big plus. Nothing is hidden, as advertised. The Internet is up to speed. I am a very happy customer.

Technician on time, professional, answered all my questions. Started my setup. Changing all my connected items was simple and fast.

competent, efficient, personable installer

All went well and on schedule at the installation.
Donnie, the installer, was efficient, competent, and tidy.
We are now awaiting our first bill, and months of service.

Everyone is kind, helpful and capable. You made getting internet set up so easy!
Thank you!

The installation of our satellite service occured promptly as promised and the upgrade in quality was immediately noticeable. Would recommend Simply Bits to anyone looking to optimize their computer experience.

Great customer service, quick and easy to get set up with an appointment for a technician to connect service at my address. The technician was very knowledgeable, professional, and courteous. He called with an eta and arrived at the estimated time I was given and was at my residence for no more than an hour. He also explained to me in detail what he did and walked me through the app set up. Thank you Simply Bits!!!
I will definitely be recommending your service to friends and family!!!