SimplyGames Reviews 

My order hasn’t arrived yet and it came out 3 days ago. Also customer service is slow and unresponsive.

Honestly one of the worst gaming companies to deal with they have a promotional offer if you spend over £80 you get your items delivered 24 hour tracked but if you do some digging (which I didn't) they don't offer this for pre-order items so when they sent out the first pre-order it was royal mail 1st class my game didn't turn up for release and has still not turned up almost a week after release I complained and I decided to cancel my second pre-order as didn't want the same issue.

They have now randomly cancelled my first pre-order game and not told me why I've used this company for years and had lots of issue but the cheap game prices kept me coming back but will now use amazon for future

Delivered early always a great service :)

I have used Simply games for a good few years and they have never disappointed me.
I ordered a new release and it arrived on the day it was released. I couldn't ask for more.
A great firm to deal with .
Many thanks.

The service is a simple one go online find what you want pay for it and then you get informed of the progress.
So far so good
Then it leaves the shop/warehouse and disappears into the ether. No way to track the item unless it’s been delivered. A bit late by then.
I want to know where my purchase is and why, a colleague. who lives near me and who ordered exactly the same product and received exactly the same dispatch information, received his purchase a day before me.
Not a good experience especially when the item is a game that you have been waiting to play all year, only to be told how good it is by others.
I would rather pay extra to be able to track it.

Item arrived faulty so returned it as requested,nearly 4 weeks later still waiting for a replacement or refund,keep getting told that until they receive item can’t do anything so very disappointed and would never use again sadly

They always deliver games promptly on time, which is great if you are looking forward to playing something. Other companies I find are not as good in this respect

Good prices, good website and efficient delivery

Game arrived on day before release. Cheapest price I could find too. Absolutely top notch once again from Simply Games.

The game I bought was with me by 10am. I had an issue originally where I put the wrong address down, and the team sorted it instantly, great service.

Great experience buying from SimplyGames. No hassle, Great price
Couldn’t be easier!!

Excellent company with the best prices. Very fast delivery great all round experience. Very happy

Very quick service, ordered a game and it was send and received within 2 days. Very happy

Pre-ordered Saint's Row and they sent it nice and quick as soon as it was out,
Very happy with the service as they keep you informed all the way to your door,

Excellent service great prices and game arrived on time.

My Blu-ray collection never turned up. Royal Mail apologised that the item had been incorrectly tracked to my house. After several emails to Simply Games explaining that the postman had not delivered that day, they asked me to send CCTV of the postman delivering that day to my house! Royal Mail asked me to give Simply Games the case ref to make a claim for the missing item but they refused. They are happy to take your money but very unhelpful when the item does not arrive.

I ordered on 2 separate occasions from simplygames, only to have them cancelled a short while after. On the second occasion, I emailed to see why and only then was I told that they no longer ship to my area due to issues with Royal Mail.

Thank you, very quick delivery, many thanks, highly recommended best place to buy games, thoroughly enjoying playing this one

Fast & reliable. Any order I've gotten was with me within 1-2 days. Shop about but simply games is often cheaper for new releases. Recommend 10/10.