First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to An... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieJavel Industrial Estate, LD3 0SL Brecon, GB
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Lees wat reviewers zeggen
As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... Toon meer
Bedrijf heeft geantwoord
Very helpful. Booked in early and was no problem at all. Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.
Bedrijf heeft geantwoord
We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Land Rover Hay-On-Wye
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Javel Industrial Estate, LD3 0SL, Brecon, Verenigd Koninkrijk
4,9
Uitstekend
361 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James at land rover hay on wye was so…
James at land rover hay on wye was so helpful, friendly and professional. He made our purchase
of an approved land rover discovery effortless.
Thank you James
1 mei 2026
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your glowing review! We are thrilled to hear that James provided outstanding service during your Land Rover purchase. We strive to make the buying process effortless for our clients and your satisfaction is our top priority. Thank you for choosing Sinclair Land Rover Hay on Wye!
Angus and the team continue to give…
Angus and the team continue to give impeccable service
1 mei 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Richard, thank you so much for your kind words! We are thrilled to know that our team has provided you with impeccable service. We appreciate your loyalty and look forward to serving you again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Very pleasant lady on the service desk
Very pleasant lady on the service desk. She was very polite helpful and nothing was too much trouble.
Everything was completed satisfactorily with my vehicle and washed lovely and clean.
The gentleman who completed the handover was extremely polite and helpful. Very pleased with the service received.
30 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Undeg, thank you for your amazing review! Our team takes pride in providing excellent service and we're glad to hear that you were pleased with your experience. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great service as always
Great service as always, Spencer kept us informed of progress, very helpful and knowledgeable nothing to much trouble 👍🏽
1 mei 2026
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Huw, thank you so much for your kind words! We're thrilled to hear that Spencer provided you with excellent service and kept you informed every step of the way. We pride ourselves on going above and beyond for our clients. Thank you for choosing us!
5 star service from every member of…
5 star service from every member of staff as always
Well done Sinclair (Hay on Wye)
20 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jeff, thank you so much for your glowing review. We're delighted to hear that our team at Sinclair Land Rover, Hay on Wye provided you with excellent 5-star service. We really appreciate your continued support and look forward to serving you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
First class service again from Sinclair…
First class service again from Sinclair Landrover both Angus & Gemma are very helpful & friendly nothing is too much trouble for them.
See you again soon!
30 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Martin, thank you for your kind words. Our team at Sinclair Land Rover Hay-on-Wye strives to provide five-star service and we are thrilled to know that Angus and Gemma were able to assist you. We look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Always a very friendly and chatty…
Always a very friendly and chatty staff, who really look after you
21 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nick, we're thrilled to hear that our staff made your experience exceptional. We aim to create a welcoming and enjoyable environment for all our clients. Thank you for your kind review!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Hay on wye sinclair
Hay on wye sinclair ! The journey from contacting the service dept and after care was exceptional !
Yasmin who handled my service is clearly a huge asset to the company . Yasmin is caring, customer service focused and warm / friendly and a great sense of humour . Yasmin made the whole process easy and stress free . Gemma also followed up via email to make sure I was happy ! Week done and I wouldn’t hesitate to recommend this dealership !
28 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi David, thank you so much for your kind review. We are thrilled to hear that Yasmin and Gemma provided exceptional service during your recent visit. We strive to make the car buying process stress-free and enjoyable. We appreciate your recommendation and we look forward to seeing you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Happy to be a customer
Extremely curious, professional and helpful
20 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Neil, thank you for the kind words. We strive to provide exceptional service and are thrilled to hear you had a positive experience with our team. Your satisfaction is our priority!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Spencer was very helpful and patient.
Spencer was very helpful when we visited the showroom and he informed us about a number of vehicles which were suited to our needs so that we could make up our minds which we felt was the best fit.
19 april 2026
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mrs Roberts, thank you so much for your kind words! We are thrilled to hear that Spencer provided exceptional service and helped you find the perfect vehicle. We appreciate your business and we hope to see you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Always helpful
Always helpful, friendly and efficient. Love that they wash my car.
9 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Alison, thank you so much for your kind words. We're thrilled to know that you appreciate our helpful and friendly service, and we're happy to make sure your car is sparkling clean. We can't wait to serve you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Superlative after sales customer service
Amazing customer service! Following my recent purchase of a new Land Rover Defender, I had some concerns regarding the car's performance. Dave Haynes at Sinclair was exceptionally responsive and arranged for the vehicle to be brought in and looked at very promptly. The service team were great; Terry Pepper in particular was a fount of knowledge and answered all questions in depth from both a technical and very practical perspective. Thank you team Sinclair!
17 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for choosing Sinclair Land Rover Hay-on-Wye for your Defender purchase! We are thrilled to hear about your positive experience with our Sales Specialist Dave Haynes, and dedicated service team and their exceptional response to your concerns. We appreciate your review and look forward to continuing to provide first-class client service.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience at this dealership…
Great experience at this dealership from start to finish.
Excellent customer service nothing was a problem
Dealt with in a great manner and felt like a valued customer
15 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Ian, thank you so much for your five-star review. We strive to provide exceptional client service and we're thrilled to hear that you had a great experience from start to finish at our retailer. Our clients are our top priority and we're glad you felt valued. We appreciate your business and hope to see you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
AIR BAG RECALL
Efficient friendly service for an air bag recall repair.
15 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Bryn, thank you for your kind words and for trusting us with your air bag recall repair. We are dedicated to providing efficient and friendly service for all of our valued clients. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Spencer in sales was fantastic
Spencer in sales was fantastic, nothing was to much trouble for him and made the whole experience really enjoyable
15 februari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Blaise, thank you for your five-star review, We pride ourselves on providing exceptional client service and we're thrilled to hear that Spencer made your experience enjoyable. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent customer service
17 december 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stephen, thank you for the wonderful feedback. We pride ourselves on providing exceptional client service and we are thrilled to have exceeded your expectations.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Graham. Thank you for your kind review We strive to provide excellent customer service and always listen to our customers' needs. We're happy to hear that we were able to assist you with everything you needed.
Best wishes from all the team here at Sinclair Land Rover Hay on Wye
Service
Just had a service on my Defender. Everything was perfect. From booking through to collecting the car. No issues at all
10 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Gwyn, thank you for the fantastic review. We are thrilled to hear that your service experience with us was seamless from start to finish. We appreciate your business and look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience
Great experience for my recent recall. Excellent customer service. Will definitely return when I am due to upgrade. Thank you!
7 april 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Daman, thank you for choosing us for your recent recall. We are so happy to hear you had a great experience and we look forward to seeing you again when it's time to upgrade. Thank you for trusting us with your vehicle.
Best wishes,
Sinclair Land Rover Hay-on-Wye
The salesman Adrian who we have dealt…
The salesman Adrian who we have dealt with for years makes everything easy.
2 april 2026
Antwoord van Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Paul, thank you for your loyal support. We're thrilled to hear that Adrian has consistently provided you with a seamless experience. We value your business and look forward to serving you for many more years to come!
Best wishes,
Sinclair Land Rover Hay-on-Wye
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