Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieParys Road, SY8 1YR Ludlow, GB
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Lees wat reviewers zeggen
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!... Toon meer
Bedrijf heeft geantwoord
It is totally down to the person who handled the sale. Mr Mark Sutcliffe, he respected how I said I wanted to be contacted and remained totally helpful throughout the process. His handover of the veh... Toon meer
Bedrijf heeft geantwoord
We recently purchased a new Range Rover Velar and couldn’t be happier with the experience. Despite the well-known challenges currently affecting JLR, Mark at [Dealership Name] went above and beyond... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Land Rover Ludlow
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Parys Road, SY8 1YR, Ludlow, Verenigd Koninkrijk
4,8
Uitstekend
206 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 74% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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this is the best garage i have used in 40years
this is the second time i have used Sinclair land rover at Ludlow and the whole team.
i can not find a fault with the cars are turned out as described .
when you ring the garage and the person you require is
busy they all ways return your call the same day.
9 maart 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Neil, thank you for choosing Sinclair Land Rover Ludlow again! Our team strives to exceed expectations and it's great to hear you have had a faultless experience with us. We appreciate your loyalty and we look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Ludlow
Even though there was a problem with…
Even though there was a problem with the initial specification saying there was a heated steering wheel but not due to change of factory add-on packages.
The dealership dealt with the problem promptly and financially acceptable and i`m very pleased with the car.
7 maart 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Jonathan, thank you for choosing Sinclair Land Rover Ludlow, and for leaving us a positive review. We apologise for any confusion with the initial specification, but we are glad to hear that our team was able to resolve the issue promptly and to your satisfaction. We hope you enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
Great service
If you’re considering purchasing a Land Rover then look no further than Ludlow Sinclair. Mark and all the staff were very helpful & would most definitely recommend
7 maart 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Richard, thank you for recommending Sinclair Land Rover Ludlow, for your Land Rover purchase. Our team is dedicated to providing exceptional service and we are thrilled to hear about your positive experience with Mark and our staff. Come back and see us again soon!
Best wishes,
Sinclair Land Rover Ludlow
Great friendly sales experience
Great friendly sales experience. No faffing about. Easy to deal with
1 maart 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Graham, thank you for taking the time to leave such a kind review. We're thrilled to hear that you had a great and easy experience with our team. We strive to provide the best client service and we're happy it shows. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Ludlow
I had a great experience with this…
I had a great experience with this dealership! Phil was incredibly helpful and friendly, going above and beyond to assist me. He really took the time to ensure I was comfortable and informed throughout the entire process. Highly recommend!
23 februari 2026
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Cara, thank you for taking the time to leave such a wonderful review. We are thrilled to hear that Phil provided excellent service and made sure you were well-informed throughout your experience. We truly appreciate your recommendation and look forward to working with you again in the future.
Best wishes,
Sinclair Land Rover Ludlow
From the very first contact to the…
From the very first contact to the follow up call after I’d collected my car the service offered was first class.
Jess provided me with all the information I needed so quickly and organised a test drive all on the same day. Will was excellent in outlining all my finance options and there was no pressure to make decisions without thought.
I love my Evoque and it met all of my requirements. Communication from beginning to end has been excellent. Thank you Sinclair’s Ludlow.
23 februari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Judith, thank you for choosing Sinclair Land Rover Ludlow for your car buying experience. We are thrilled to hear that our team, especially Jess and Will, provided you with exceptional service and helped you find the perfect Evoque. Our top priority is always clear communication and ensuring the best options for our clients. Enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
Range Rover Sport Purchase.
Over the last 12years I've used several Land Rover/ Jaguar dealers, Sinclair Ludlow are setting extremely high standards, they fully appreciated our requirements and remained consistent in their support throughout the process. Their consideration was always first class such as moving our test car in to the viewing bay during a heavy down pour, allowing my disabled with to transfer from her electric wheel chair in the dry. Beyond that, it's sometimes the simplest of things that speak volumes with regards to a determination to achieve the highest level of customer care, such as the placement of a bowl of water in the reception lobby for anyone who may visit with their dogs.
A most enjoyable experience, we are more than happy to return for their continued support & service.
16 februari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Roger, thank you so much for your glowing review. At Sinclair Land Rover Ludlow, we are committed to providing exceptional client service and are delighted to hear that our efforts have exceeded your expectations. We truly appreciate your loyalty and look forward to continuing to provide you and your family with first-class support and service.
Best wishes,
Sinclair Land Rover Ludlow
Professional team and seamless transaction
Jess was very professional and helpful, collection of our new vehicle was seamless and stress free. Thanks
15 februari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Liz, thank you for your kind words. We strive to make the car buying experience as smooth and stress-free as possible. Enjoy your new vehicle and drive safe!
Best wishes,
Sinclair Land Rover Ludlow
Jess was friendly, professional
Had a great experience buying a Discovery from Jess. Communication was clear and straightforward, the car was exactly as advertised, and the whole process was stress-free. Jess was friendly, professional, and great to deal with. Would happily buy from her again.
25 januari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Beaumont, thank you so much for your kind words! We are thrilled to hear you had such a positive experience purchasing your Discovery from Jess. It was a pleasure working with you and we look forward to the opportunity to assist you again in the future. Enjoy your Discovery.
Best wishes,
Sinclair Land Rover Ludlow
Thank you, Great Service
Thank you, taken me nearly 12 months to buy, due to Land Rover garages doing a "Pretty Woman" on me! Harry took me at face value and sourced me the exact car I wanted. Harry was helpful and guided me through everything even transferring my private plates.
Highly recommend.
24 januari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Liz, thank you for taking the time to leave such a positive review. We are so happy to hear that you had a great experience purchasing your car with us. Our team takes pride in providing exceptional client service, and we are thrilled to have exceeded your expectations. Thank you for choosing us and we hope to see you again soon!
Best wishes,
Sinclair Land Rover Ludlow
Used Discovery Purchase
The car as presented look good, the work they said they would do was done, but tyres were not replayed with like for like but a mid price brand. Which is a shame as the previous tyres were the recommended factory fit. This will affect road noise and economy.
All staff were pleasant and professional in my interactions with them.
22 januari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Niall, thank you for your review and bringing this to our attention. We apologise for any inconvenience caused and have taken necessary actions to ensure this doesn't happen again. We are glad to hear that overall you had a positive experience with our staff. We hope to see you again and provide you with the best service possible.
Best wishes,
Sinclair Land Rover Ludlow
great bunch of friendly people
18 januari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
We're thrilled to hear that you had such a positive experience with our team. Our goal is always to provide excellent service and make our customers feel welcome. We look forward to welcoming you again soon.
Land Rover Ludlow
Fantastic service from start to finish…
Fantastic service from start to finish as always!
14 januari 2026
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with our start to finish. We look forward to seeing you again soon.
Land Rover Ludlow
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Thank you for taking the time to leave us a review! We are happy to hear that you felt comfortable during your experience with us. Our top priority is always our customers' satisfaction. We look forward to welcoming you again soon.
Land Rover Ludlow
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Thank you for your kind words! We are thrilled to hear that you had an amazing experience with our service. Our team takes great pride in providing excellent care and customer satisfaction. We look forward to serving you again soon.
Sinclair Land Rover Ludlow
Superb company
Superb company, service and vehicle. All aspects delivered as requested
20 november 2025
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Craig, thank you for your kind words. We strive to provide exceptional service and vehicles to all of our clients. We appreciate your feedback and hope to see you again soon!
Best wishes,
Sinclair Land Rover Ludlow
I have found over time that Land Rover…
I have found over time that Land Rover agents are generally good and recently that Sinclair are very good. In purchasing my latest Range Rover I had a lot useful conversations, a bespoke video of the car and practical advice on things like insurance. The collection was a pleasure and all round I couldn't recommend Sinclair in Ludlow enough.
14 november 2025
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Mr Blackhall, thank you so much for your glowing review! We are thrilled to hear that you had a positive experience at Sinclair Land Rover Ludlow. Our team takes great pride in providing exceptional service and we are glad that we were able to showcase this during your recent Range Rover purchase. We look forward to continuing to exceed your expectations in the future.
Best wishes,
Sinclair Land Rover Ludlow
Mark at Sinclair Ludlow was incredibly…
Mark at Sinclair Ludlow was incredibly helpful and insightful with the purchase of our new Defender. He was incredibly patient as we chopped and changed on our decisions along the way and very professional in all dealings, making sure we got exactly what we wanted. Would highly recommend.
8 november 2025
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Pippa, thank you for the glowing review! Our team at Sinclair Land Rover Ludlow always strive to provide exceptional service and we're so glad Mark was able to assist you with your purchase. Your satisfaction is our top priority and we greatly appreciate your recommendation. Happy driving!
Best wishes,
Sinclair Land Rover Ludlow
Your salesman Mark Sutcliffe was…
Your salesman Mark Sutcliffe was brilliant most obligeing car salesman I’ve come across for a long time
Regards
Jim cockerton
15 november 2025
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Thank you for your kind words, Jim! We're delighted to hear that Mark provided the exceptional service we strive for. We appreciate your business and hope to see you again soon.
Best wishes,
Sinclair Land Rover Ludlow
Thks to Glen Challis at Sinclair Ludlow…
Thks to Glen Challis at Sinclair Ludlow for his help with sourcing my new defender. Friendly, professional and excellent service experienced. Many Thks.
5 november 2025
Antwoord van Sinclair Group - Sinclair Land Rover Ludlow
Hi Mr Purdom, thank you for your kind words. We are so glad to hear that you had a positive experience working with Glen Challis at Sinclair Land Rover Ludlow. Providing excellent and friendly service is our top priority, and we hope to continue building a great relationship with you in the future. Thank you for choosing us for your Defender needs!
Best wishes,
Sinclair Land Rover Ludlow
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