Buying my new car was such a great experience from start to finish. Charles is such a gentleman and really took care of me. I would highly recommend this company if you want reliability, peace of m... Toon meer
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Charles was knowledgeable, friendly and very clear going through the finance options, When I picked up my car, her went through everything and set up the Škoda app for me. I left the garage feeling v... Toon meer
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The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... Toon meer
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As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Skoda Swansea
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Gorseinon Road, SA4, Penllergaer, Wales, Verenigd Koninkrijk
- 01792 621710
4,8
Uitstekend
237 reviews
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Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for this 5-star score and positive feedback regarding your recent visit to us in Sinclair Škoda Swansea.
We're so pleased to read how you enjoyed a professional and helpful customer service from our team, and that you were able to explore the full range of Škoda vehicles to help you make the decision on which would be the perfect car for you.
It's great to see you enjoyed a good experience overall. Thank you again for taking the time to share your feedback and we look forward to welcoming you back to our Sinclair Škoda showroom again in the future!
Kind regards,
Sinclair Group
I purchased a Skoda Enyaq in July after…
I purchased a Skoda Enyaq in July after picking the car up it had a puncture 5 minutes after leaving the garage ( 6 inch nail in the side of the tyre) I had to wait 2 hours for this to be replaced and I missed an important interview.I have had the car 3 and a half months and it now has 6300 miles on the clock.I have noticed that the passenger front tyre is worn on the outside I contacted the showroom I the feedback I got was that is to be expected it’s a 2.5 ton car and this is normal my reply was I didn’t think this was normal I have had big heavy cars before and this hasn’t happened the sales person said this was normal and they have seen it on same car many times. Unfortunately they don’t point this out when they are selling you the car and tyres cost £350 each Iam not sure if this is a Skoda issue or a Sinclair dealership issue because I encountered poor service in the VW Newport branch I would not recommend Sinclair to anyone.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Sean,
Thank you for taking the time to share your experience following your recent purchase at our Sinclair Škoda dealership in Swansea. We are disappointed to read about the issues you’ve encountered since collecting your Škoda Enyaq and do apologise for any inconvenience caused. We recognise how frustrating it must have been to experience a puncture so soon after collecting your new car, particularly given the impact it had on your plans that day.
Natasha Bowditch, our General Sales Manager at Sinclair Škoda Swansea, would be happy to take your call should you like to discuss your experience further. You can contact Natasha on our dealership number 01792 797500.
Kind regards,
Sinclair Group
Great experience purchasing a new…
Great experience purchasing a new Kodiaq from Sinclair Skoda Gorseinon.
We dealt with Joe Kelly who was excellent throughout. Incredibly professional and knowledgeable. Made the process of our purchase easy. Thank you very much - happy customers.
27 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Harri,
Thank you for this 5-star score and wonderful comments regarding your recent purchase here at Sinclair Škoda in Swansea.
We're delighted to read that Joe provided a professional and knowledgeable service to you throughout your car search, and that he was able to ensure your Škoda Kodiaq purchase was an enjoyable and easy process overall!
Thank you for taking the time to share your experience, we do appreciate it and wish you many happy years in your new Kodiaq car. Should Joe or the wider team be able to assist with anything throughout your ownership, please do keep in touch and we'd be happy to help.
Kind regards,
Sinclair Group
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Fran,
Thank you for this 5-star review and kind comments following your recent visit to Sinclair Škoda Swansea.
We're delighted to read you were impressed overall with your time spent on site with our team, that you found every team member to be professional and friendly throughout.
We appreciate you sharing your experience and look forward to welcoming you back to Sinclair Škoda Swansea again in the future!
Kind regards,
Sinclair Group
Very pleased with the service provided…
Very pleased with the service provided to me,I got the vehicle I wanted .I had a really good deal and was updated well ,with my order.The sales rep was 5*very helpful.And nothing was to much bother.Well use this company again.
4 oktober 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Pauline,
Thank you for this 5-star review and your very kind comments following your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read that you found our team to be helpful throughout your car search, that they provided you with a great deal and made it possible for you to drive away the exact Škoda car you wanted!
It's fantastic to read that you will be happy to visit us again for future purchases and regular servicing of your Škoda. We'd be delighted to welcome you back to our Swansea dealership.
We wish you many happy years in your Škoda car, many thanks for your sharing your experience.
Kind regards,
Sinclair Group
The welcome and friendliness of the…
The welcome and friendliness of the staff was excellent. Charles was very knowledgeable and couldn’t have been more helpful.
29 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Mark,
Thank you for this 5-star review and kind words following your recent purchase at Sinclair Škoda Swansea.
We're so pleased to read that you found our dealership team to be welcoming and friendly throughout your time on site with us. We'll be sure to pass on your comments too regarding Charles' excellent customer service which was informative and helpful as you searched for your perfect Škoda car!
We wish you many happy years in your new Škoda and look forward to welcoming you back to our Swansea dealership again in the future.
Many thanks for sharing your experience, we do appreciate it.
Kind regards,
Sinclair Group
Everything went smoothly and to time
Everything went smoothly and to time. Sales Executive Robert Cooze was very helpful
28 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Malcolm,
Thank you for your 5-star score and lovely words regarding your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Robert was able to provide a helpful service to you throughout your purchase, making sure every stage went smoothly and at good pace.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
All very pleasant and very professional…
All very pleasant and very professional and polite, from the woman greeting me to the salesman. Faultless service. Everybody seemed to provide a brilliant service rather than giving the impression that they are doing the customer a favour. I would buy from Sinclair again, definitely.
28 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Nigel
Thank you for this 5-star score and kind words following your recent purchase here at Sinclair Škoda Swansea.
We're thrilled to read that the entire team provided you a professional, polite and faultless service that made you feel valued throughout.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to our Swansea showroom in the future! Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I recently collected my new Škoda…
I recently collected my new Škoda Kodiaq from Sinclair Škoda Gorseinon, and I couldn’t be happier with the whole experience. From start to finish, the service was friendly, professional, and completely hassle-free.
The team especially Martin took the time to explain everything clearly, kept me updated throughout the process, and made sure I felt confident with all the features before driving away. The handover itself was smooth and made the occasion feel really special.
As for the Kodiaq – it’s an absolute joy to drive. Spacious, comfortable, and packed with smart technology, it feels both practical for the family and premium at the same time. The quality and refinement really stand out, and I’ve already had compliments from friends and family.
I’d highly recommend both the car and Sinclair Škoda Gorseinon to anyone considering a new vehicle – they’ve made the whole experience a real pleasure.
21 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Brett,
Thank you for this 5-star score and wonderful comments regarding your recent Kodiaq purchase made here at Sinclair Škoda Swansea.
We're so pleased to read how the entire team provided a friendly and professional service to you that made for an enjoyable and stress-free purchase experience. We're also delighted to learn how Martin made sure to make the handover a memorable occasion, making sure you were given all the information about your new Kodiaq so you could drive away confident in its features and technology.
We wish you many happy years in your new Kodiaq car and look forward to welcoming you back to our Swansea dealership again in the future! Your feedback and recommendation do mean a lot to us, thank you for taking the time to share your experience.
Kind regards,
Sinclair Group
Good deal and friendly staff
Firstly I was attracted by a good new car deal I saw on the Škoda website. I arranged a visit the next day to inspect the car and was greeted by friendly and helpful staff.
Gerwyn was very helpful making the process easy.
23 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Derek
Thank you for this 5-star score and kind words following your recent visit to Sinclair Škoda Swansea.
We're so pleased to read how Gerwyn and the wider team provided an efficient and helpful service to you as you explored our new car range.
We wish you many happy years in your new Škoda car! Should Gerwyn or the wider team be able to help with anything throughout your Škoda ownership, please do keep in touch and they'll be delighted to assist.
Thank you for sharing your experience, we do appreciate it!
Kind regards,
Sinclair Group
I've been buying cars from Sinclairs…
I've been buying cars from Sinclairs for over 35 years. I'd never think of going anywhere else. They are most helpful, polite and just professional
11 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Hywel,
Thank you for your 5-star score and kind words regarding your recent purchase at Sinclair Škoda Swansea. We're delighted to read that you found our team to be helpful, polite and professional throughout your purchasing journey with us.
We really do appreciate your continued loyalty to Sinclair Group that has spanned an incredible 35 years! Thank you for putting your trust in us once again and being a valued customer.
We wish you many happy years in your new Škoda car and will be delighted to welcome you back to Sinclair Group again in the future.
Kind regards,
Sinclair Group
A great sales experience
I was invited to a sales event with Joe Kelly at Sinclair Skoda, Swansea.
Joe was very helpful and informative and I was comfortable ordering a new Skoda Superb PHEV.
When I collected the vehicle Joe was on hand to explain any changes to my previous Superb and also following up with communication to ensure everything was good and ensured he was on hand at any time. It gave me confidence I had made the right decision
4 september 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Tony,
Thank you for this 5-star score and comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're delighted to read that you received a helpful and informative customer service from Joe in our team, and that Joe provided a thorough handover when your new Škoda Superb was ready for collection!
We'll be sure to pass on your feedback to Joe and the Škoda management team so he can be recognised for his great work in looking after you and your vehicle order.
We wish you many happy years in your new Superb! If Joe or the wider team can assist with anything throughout your ownership, please do keep in touch and the team will be happy to help.
Kind regards,
Sinclair Group
Brilliant service and a very nice…
Brilliant service and a very nice gentleman and has helped me throughout the whole process.
Thank you so much
29 augustus 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Lucy
Thank you for your 5-star review and wonderful comments regarding your recent purchase here at Sinclair Škoda Swansea. We're so pleased to see you enjoyed a brilliant customer service and were supported throughout the process of finding your perfect Škoda car!
We wish you many happy years in your new Škoda, if there is anything the team can assist with throughout your ownership please do keep in touch and we'll be happy to help.
We look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
Very helpful
7 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Ann
Thank you for your 5-star score and comments regarding your recent visit to Sinclair Škoda in Swansea.
We're delighted to read you found our team to be very helpful throughout your time with us.
Many thanks for sharing your review, we do appreciate it!
Kind regards,
Sinclair Group
Martin's help and advice.
We very much appreciated Martin's help and advice.
We were not fully committed to buying a Skoda even though we already had owned a Superb for some 12 years, and were considering a number of brands.
Martin's careful analysis of our requirements and subsequent explanation of finance options resulted us in purchasing from Sinclairs.
3 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello John,
Thank you for this 5-star review and comments regarding your recent purchase here at Sinclair Škoda Swansea.
We're delighted to read how Martin provided an informative and helpful service to you, one that assisted you in deciding to choose Škoda for your next vehicle.
We wish you many happy years in your new Škoda car and look forward to welcoming you back to our Swansea showroom again in the future!
Kind regards,
Sinclair Group
Great dealer service when buying new car.
Great new car and a very easy relaxed purchase experience that put the customer first at all times.
5 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Paul
Thank you for this 5-star score and wonderful comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're delighted to read you are pleased with your new car and that you found our team to provide an enjoyable shopping experience to you throughout your car search.
We wish you many happy years and miles in your new Škoda! Should our team be able to assist with anything throughout your ownership, please do let us know and we'll be happy to help. We look forward to welcoming you back to Sinclair Škoda again in the future.
Kind regards,
Sinclair Group
Buying a car was less stressful
Buying a car is stressful. However,
I knew what I wanted and where to go. At Sinclair it was an easy process with excellent communication, good in formation provided and a hassle free experience. The handover was great and effective and completed in less than an hour. Overall a great experience.
7 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Jason,
Thank you for this 5-star score and kind words regarding your recent purchase at Sinclair Škoda in Swansea.
We're so pleased to read how you found our team to offer an enjoyable, hassle-free experience to you throughout your car search, providing excellent communication and making the handover of your new Škoda a memorable one.
We wish you many happy years in your new Škoda! If there's anything our team can assist with throughout your ownership, please do keep in touch and we'll be happy to help.
Thank you again for your review, we appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
The whole experience was very positive
The whole experience was very positive. All the showroom staff that I had contact with were pleasant and professional to deal with. There was no issue in arranging test drives and Robert was knowledgeable and very responsive to my questions. A very smooth and enjoyable purchase. I wouldn't hesitate to go back when the next time comes around.
1 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Debbie
Thank you for your 5-star score and wonderful comments regarding your recent purchase at Sinclair Škoda here in Swansea.
We're so pleased to read how you found your car search and purchase experience with us to be smooth and enjoyable throughout, thanks to the professional and helpful service provided by Robert and the wider Sinclair Škoda team.
We appreciate you sharing your experience and would be delighted to welcome you back to our showroom again in the future! We wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Sally,
Thank you for your 5-star review and comments regarding your recent purchase at Sinclair Škoda in Swansea.
We're so pleased to read how you found our team to offer a friendly, helpful, professional and fair customer experience to you as you searched for your perfect Škoda car.
Thank you for sharing your experience, we very much look forward to welcoming you back to Sinclair Škoda again in the future!
Kind regards,
Sinclair Group
A totally stress free experience…
Couldn't fault the service I received from start to finish buying an approved used car from Martin at Sinclair Skoda was a doddle totally a stress free experience.
2 september 2025
Antwoord van Sinclair Group - Sinclair Skoda Swansea
Hello Jimmy
Thank you for your 5-star score and feedback regarding your recent Approved Used Škoda purchase here at Sinclair Škoda Swansea.
We're so pleased to read how you enjoyed a totally stress-free experience thanks to the help and expertise of Martin on our team.
We appreciate you taking the time to leave your feedback and wish you many happy years in your new Škoda car. If Martin or the wider team can assist with anything throughout your ownership, please do keep in touch, we'll be delighted to help.
Kind regards,
Sinclair Group
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