Alistair the salesperson was very friendly, courteous and knowledgable and made us feel confident with our choice. We also experienced a warm welcome from the lady on reception.
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Lees wat reviewers zeggen
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... Toon meer
Swansea Audi, a dealership that competes on price whilst maintaining a very high customer experience. This purchase is one of many previous Audi vehicles. I have personally dealt with Alistair the A... Toon meer
Bedrijf heeft geantwoord
We've recently purchased an Audi car at Sinclair and having Shaun Coleman as the sales rep was both a blessing and a lovely experience. Shaun was so patient with us and treated us highly giving us his... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Swansea Audi
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Langdon Road, SA1 8QY, Swansea, Verenigd Koninkrijk
- 01792 306600
4,8
Uitstekend
186 reviews
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Heeft 74% van zijn negatieve reviews beantwoord
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Great customer care by Chris Clarke
Great customer care by Chris Clarke
No hard sell and listened to my looking for a new car requirements
22 augustus 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for sharing your experience with us, we're happy to hear that Chris provided exceptional customer care and truly listened to your needs for a new car. We appreciate your business and look forward to serving you again in the future!
Well done Tim.
Well done Tim.
You where brilliant.knowledgeable but not boring.We needed to change AudiA3 for a smaller model.We are both long standing customers,Who are now o a p so we needed advice for new car.Test drove A2 and felt happy enough to buy.Tim did all the paperwork etc,the whole process was a pleasure..
2 augustus 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your lovely feedback. We’re so pleased Tim was able to make the process clear and enjoyable while helping you find the right car. We truly value your continued loyalty and look forward to welcoming you again in the future.
Antwoord van Sinclair Group - Swansea Audi
Thank you for the great feedback! We're thrilled to hear you were happy with the customer care and service. It means a lot to the team – we look forward to seeing you again!
A stress free, positive car buying experience
I test drove several cars here and everyone I spoke with was very friendly. Ian at Swansea went out of his way to help from my initial enquiry on the phone to trying out the cars. He is very calm and puts you at ease. It was a hard decision to make as I enjoyed my old car so much but it wasn't in great condition anymore and I wanted to be sure I found the right car. I'm really pleased with the high quality service here and I'd recommend it to anyone looking for an Audi. The cars are well priced compared with other dealerships I've looked at and a good choice of cars too.
2 juli 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the lovely review! We're so glad Ian was able to support you throughout the process and help make a tough decision easier. Enjoy your new Audi, and thanks again for the recommendation!
Excellent, seamless purchase of my new Audi Q2
Excellent service at Audi Swansea. Tim helped me decide between buying a second hand or a new car. He was very knowledgeable, worked out figures for me. Nothing was too much trouble.
After deciding to buy my new car, Tim kept me updated with everything I needed to do and paperwork I needed to complete. He was helpful and I never felt pressured at anytime.
On picking up my new car, he went through everything within the car, registered my phone with Audi MMI and made sure I was happy with everything before leaving.
He is highly professional, completely honest and a genuinely helpful person. He checked in with me a few days later to make sure everything was ok with the car. I would highly recommend Tim to anyone wishing to purchase a car at Audi Swansea!
It was a seamless experience and pleasure to purchase my new car from him. Thank you Tim, see you when I buy my next new Audi!!
6 juli 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your fantastic review! We're so pleased Tim made your experience at Audi Swansea smooth and enjoyable from start to finish. We'll be sure to pass on your kind words—he'll really appreciate them. Enjoy your new Audi, and we look forward to welcoming you back in the future!
Great staff from sales to servicing
Great staff from sales to servicing . Always helpful and will always look after you
30 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your fantastic feedback! We're delighted to hear that you've had a great experience with both our sales and servicing teams.
Fantastic customer service
Fantastic customer service, nice environment and just the whole process was just efficient.
20 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the wonderful feedback! We're so glad you had a great experience with our team and that you found the environment welcoming and the process efficient. We truly appreciate your support and hope to see you again in the future!
A special deal on a special occasion
They got me a great deal on a brand new Audi A3 Black Edition and gave me a good price for my Audi A3 Edition 1. I was treated to a special reveal of my new car and presented with a bottle of champagne in celebration of my 25 years as a Swansea Audi customer and my 7th brand new Audi during that time.
11 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your continued loyalty over the past 25 years — it truly means the world to us! We're so pleased we could help you into your 7th brand new Audi and that you enjoyed the special reveal. It was our absolute pleasure to mark such a meaningful milestone with you. Here's to many more years of driving excellence with Swansea Audi!
Excellent customer service
Excellent customer service, fantastic communication and extremely trustworthy. This is the second time using Audi Sinclair Swansea, both times using Alistair and can’t fault him. Excellent service
2 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you so much for your kind words and continued trust in Sinclair Audi Swansea! We're delighted to hear that Alistair has provided you with excellent service once again. Consistency and trust are so important to us, and we're thrilled to know we've delivered on both.
Simon was very helpful
7 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your review! We're so glad to hear Simon was helpful during your visit. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, we're always here to help!
Excellent customer service
Excellent customer service, friendly staff who are all knowledgeable and helpful.
8 juni 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the great feedback! We're so pleased to hear that you found our team friendly, knowledgeable, and helpful. Providing excellent customer service is our top priority, and it’s wonderful to know we made a positive impression. We truly appreciate your support and look forward to welcoming you back!
Antwoord van Sinclair Group - Swansea Audi
Thank you for your kind words! We’re glad to hear you were happy with the service and appreciate you taking the time to leave a review. We hope to see you again soon!
Antwoord van Sinclair Group - Swansea Audi
Thank you for your kind words! We're so pleased to hear you received excellent service throughout your experience. Your support means a lot to us, and we hope to welcome you back again soon!
Pressure free purchase.
The whole experience of the purchase was perfect from start to finish. The sales person was very cooperative and there was no sense of pressure at all. The showroom itself was very pleasant and the staff were all very welcoming. Precise details and method of payment was clear and aftercare etc was detailed and appropriate. The sales person was delightful and couldn't do enough for us. Since the purchases we have received a number of follow up calls as to our enjoyment of the purchases. The salesperson went above and beyond to help us with the purchases.
29 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the wonderful feedback! We’re so pleased to hear your experience was smooth from start to finish and that our team, made everything clear, comfortable, and enjoyable. We really appreciate your kind words and are glad you're enjoying your new Audi!
Excellent service.
Excellent service.
Sales person had a lovely manner and was knowledgeable about all aspects of the car.
18 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the great feedback! We’re really pleased to hear you had an excellent experience and that your salesperson was both friendly and knowledgeable. Thank you for choosing Sinclair Audi, Swansea.
Great experience at Swansea Audi…
Great experience at Swansea Audi purchasing our new car. Shaun knew everything about the car and ensured we were fully informed. Will definitely return for another car in the future.
18 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thanks for the fantastic feedback! We’re glad Shaun made sure you were fully informed and had a great experience at Swansea Audi. We look forward to welcoming you back for your next car!
Excellent help with choices and model…
Excellent help with choices and model characteristics. Good briefing on the A1. Helpful, professional service at all times, a smooth transition from my old Audi to the new one. I could not be happier.
17 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the fantastic feedback! We’re thrilled to hear you received helpful and professional support throughout your transition to your new A1. Enjoy your new car — we’re always here if you need us!
Ian at Swansea
Ian, the salesman at Swansea, was particularly helpful when I expressed an interest in purchasing a used Q2 car. Throughout my dealings with him he was exceptionally understanding of my needs and was suitably professional in the ensuing process.
Having found a match for my needs, a car was purchased and I am completely satisfied.
2 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for your thoughtful feedback! We’re delighted Ian could understand your needs and provide professional support throughout your purchase. We’re glad you’re completely satisfied with your Q2 and look forward to helping you again in the future!
An interesting experience
An interesting experience from a very helpful sales person nothing was too much trouble
2 mei 2025
Antwoord van Sinclair Group - Swansea Audi
Thanks for sharing your experience! We’re pleased to hear our salesperson was helpful and no trouble at all. We appreciate your feedback!
Audi swansea …
Attractive and well maintained show room.
Excellent receptionist
Sales and service staff always easy to deal with
30 april 2025
Antwoord van Sinclair Group - Swansea Audi
Thank you for the lovely feedback! We’re glad you find our showroom welcoming and our team easy to deal with. We appreciate your kind words!
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