The purchasing of the product was very easy, the dispatch through their chosen courier was perfect having the choice of days and updates regarding delivery slot. I did have an issue with one of the d... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Although we had a a faulty wardrobe door the customer service was A1. We were informed every step of the way until it was sorted. Very quick response and excellent service
Bedrijf heeft geantwoord
Good delivery kept us informed. Arrived in less time than expected. Good quality doors fairly straightforward to assemble but ideally needs two people as tall and heavy.
Im no expert when it comes to sliding doors, but the advice and help I got from Amanda at sliding doorworld really sorted me out. It made the job simple and trouble free with lots of help directed for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.
Contactgegevens
The Courtyard, The Wolds, Tydcombe Road, CR6 9LU, Warlingham, Verenigd Koninkrijk
- 0208 123 8686
- info@slidingwardrobeworld.com
- www.slidingwardrobeworld.com
4,6
Uitstekend
289 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Overall experience was good
Overall experience was good. Easy ordering and product turned up early.
A very slight 'scuff' on the top of one of the door frames means 4 stars instead of 5.
3 september 2023
Great service.
Placed my order.
Received a call to double check my order was correct and given my delivery date. Delivered on time. Delivery driver carried item into house and up the stairs for me.
Great service all round.
3 september 2023
Highly recommended
Easy purchase online. Delivery quick and kept fully up to date. Easy to install. Highly recommend!
4 september 2023
Review zonder uitnodiging
Antwoord van Sliding Wardrobe World™
Thank you for the kind review Lorraine, so glad everything went well for you. Please get in touch if you need help in the future.
Beautiful wardrobe doors
Beautiful wardrobe doors, good quality , very happy with them
14 augustus 2023
Very easy to order good quality goods…
Very easy to order good quality goods and delivered on time would definitely order again from this company 😀
23 juli 2023
Really look good and easy to fit
23 juli 2023
Seems to be good quality kit.
23 juli 2023
Excellent service and good quality,very…
Excellent service and good quality,very friendly and helpful staff,highly recommend this product and company
23 juli 2023
Look good. Quality control issues dealt with well by great customer service.
Bought 6 mirrored sliding doors to refresh 2 large wardrobes.
While they look lovely, the build quality leaves something to be desired.
Multiple hairline cracks on delivery, ‘drips’ in the mirroring and a late (long after installation) crack leave me less than impressed.
They also fall out of the tracks much more frequently than the doors they are replacing.
On the plus side, customer service was really good in dealing with the initial replacements. But I don’t see them being so helpful when the doors fail in the next 2-5 years…?
Update 30/8/23:
As per the response below, I cannot fault the customer service team. They have been in touch since my original review to offer replacements for the damaged door & top guides and assure me that any ongoing problems will be dealt with also. That mitigates a lot of my concerns and leaves me able to admire the look of the product without worrying I made the wrong choice. Thanks!
23 juli 2023
Antwoord van Sliding Wardrobe World™
Hi Richard, we are here to help throughout the life of your product. This is why we emailed you to check up about your order in August 2022 (O/N 7591), 1 year after purchase, prompting this review. Yes, we will also be here in 2-5 years. I think maybe you have ordered this year as well (in a different name O/N 8514). You have Spacepro product, with their patented anti jump bottom wheels. Im guessing its the top guide you are having problems with? We can fix that for you. Please get in touch. We will email you on both emails linked to the different order numbers above. Best regards Mark at SWW
Received the three doors however…
Received the three doors however installer broke one pain of glass. So contacted your company who were not very helpful. Only an offer of a complete door, which I didn't take up. So have wasted £1400.
23 juli 2023
Antwoord van Sliding Wardrobe World™
Simon, let me look into this for you. You will have been offered a complete door on a 'non profit basis' ie at cost. We do this on a non profit basis as we have a policy of NOT profiting from customer error. We cannot ship glass around the country, it's not safe to do so, you would need to speak to a local glass company for that. Making a door at cost is usually the cheapest way. . Shipping your broken door back, disassembling, reassembling, and shipping back to you is often more expensive. Certainly you should not be wasting £1400!! Let's try to find you a solution. We will be in touch. Worse case your home insurance, or the fitters insurance should cover any costs which we will work with you to minimise.
Great products and Excellent…
Great products and Excellent communication especially around delivery.
23 juli 2023
Products arrived and one was broken.
Products arrived and one was broken. Was replaced but I had to take a second day off work to wait in for it.
23 juli 2023
Antwoord van Sliding Wardrobe World™
Dear Hannah, so sorry you felt this warranted a 1 star review. We hope everything else was ok with your purchase. If you do need installation help or maintenance advice, please don't hesitate to get in touch with our friendly team. They are here for post sales support as much as pre sales. Sincerely, SWW.
Brilliant service
The customer service was great and she was so knowledgeable, helping ensure i bought exactly what i needed for the intended space.
23 juli 2023
Great Product
Great Product, Staff Very Helpful, Really Happy with My sliding doors and very easy to fit
23 juli 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.