Smartgadgets4u Reviews 

157
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was bought 3 months ago on 5th June. I think that delivery was by Royal Mail and took about 6 days. The Smartgadgets4u Power Supply Adapter Transformer replaced the failed mains transformer un... Toon meer

Beoordeeld met 1 van de 5 sterren

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was exploring LED replacement lights. Good easy to use site with clear explanations and descriptions of products all at really good competitive pricing. Ordered my choices and promptly delivered... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The up down lights I bought were a good price even with adding bulbs to the order, they arrived very quickly, I found them easy to install and set up,and were good quality. I previously fitted a simil... Toon meer


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

157 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,2

Alle reviews

(157)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The up down lights I bought were a good…

The up down lights I bought were a good price even with adding bulbs to the order, they arrived very quickly, I found them easy to install and set up,and were good quality. I previously fitted a similar light in the LAP brand which I was rather disappointed in.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent shop lovely people

Excellent shop lovely people, I bought lights which work brilliantly, lovely people, even phoned to make sure I like the product, very helpful would recommend 😀

2 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible

I ordered from them and they took the money from my account but yet I never received a confirmation of the order or the order itself. I am waiting a week now , and nothing ! I also contacted them twice and haven’t heard anything !

17 mei 2026
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Valued Customer,

We apologize for the inconvenience this may have caused.

Due to a temporary system glitch, automated emails were not being sent, which has been resolved.

As per the tracking status, the order has been delivered to you.

Kind rergards
Customer Support

Beoordeeld met 1 van de 5 sterren

Never used smart gadgets but got an…

Never used smart gadgets but got an email offering a gift if I left a review, so I guess lots of these reviews are fake just to get a review and rating.

10 april 2026
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Geoff,

We never bribe our valued customers for reviews; all of the reviews on the platform are from genuine customers.

If this was the case, we would never have any negative reviews.

This is a legit business, and we respect our customers.

Kind regards
Customer support

Beoordeeld met 1 van de 5 sterren

Very poor service.

Very poor service.
Paid for urgent delivery of ceiling lights. Was told by the customer agent that it should be delivered by the end of the day and gave a ‘Royal Mail’ tracking number. Apparently Royal Mail haven’t even received the item at there end! How can Royal Mail’ deliver to the customer when the item
Hasn’t been received by them from the seller
Appalling customer service. Avoid this company.

31 maart 2026
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Imran,

We apologize for the inconvenience this may have caused.

Please note that the delay was caused by royal mail, and your order was dispatched in time.

Often royal mail takes some time in updating the tracking status due to which the customers think that the order was not dispatched.

Kind regards
Customer Support

Beoordeeld met 1 van de 5 sterren

Item that arrived didn’t work

Item that arrived didn’t work.

Tried to arrange a return and they stopped replying to my emails.

Ended up claiming a refund through credit card.

I would avoid ever using this company.

21 november 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Amanda,

We apologize for the inconvenience this may have caused.

We reply to all of the emails and queries with in 24 hours and make sure the query is resolved as per the customer's satisfaction.

The return instructions had already been sent to you.

Kind regards
Customer Support

Beoordeeld met 1 van de 5 sterren

Product wrongly advertised

Product wrongly advertised. Received incomplete light. Seller sent only some missing parts. Admitted to the lights being sold without pictured item, yet they still selling it as complete unit. Never arranged return postage, neither sent the complete replacement. Never responded to the last message. It appears to be a pure scam run directly from China.

31 januari 2026
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Teddy,

We apologize for the inconvenience this may have caused.

The return instructions were sent to you in time, and we make sure that all of the queries are responded to in 24 hours.

Kind regards
Customer Support

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant product.

Absolutely brilliant product.
Solar outside light, really bright and sensors are excellent

18 november 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Joanne,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Beoordeeld met 5 van de 5 sterren

Gorgeous lighting

Lights arrived lovely packaged, unfortunately one of them did not work. Communication sent to company and a replacement was delivered within a few days. No questions ask absolutely brilliant. Five star.

3 november 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Kathleen,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Beoordeeld met 5 van de 5 sterren

Prompt delivery and competitive price

Prompt delivery and competitive price

11 oktober 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Jo Oswald,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Beoordeeld met 5 van de 5 sterren

These where a gift for my grandson and…

These where a gift for my grandson and he said they where brilliant ear pods

20 oktober 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Shell,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Beoordeeld met 1 van de 5 sterren

Product wrongly advertised

Product wrongly advertised, never got full refund back after posting the item back and now my emails are being ignored. Will never use this company again!

10 november 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Beoordeeld met 5 van de 5 sterren

Very pleased with the solar light

Very pleased with the solar light i purchased. Great value for money.

7 november 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Dear Gary,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

Beoordeeld met 1 van de 5 sterren

Terrible company

I ordered mirror lights and they arrived faulty. The postman took the wrong item back (some baby bottles) so I resent them myself. The company have refused to send my bottles back and they won’t refund the lights or reply to my emails. Absolutely disgusting service I would not recommended buying from here.

23 juli 2025
Review zonder uitnodiging
Logo Smartgadgets4u

Antwoord van Smartgadgets4u

Hi,

Please note that you have sent us some bottles instead of lights.

Then you handed over the wrong item to the postman and are demanding the refund.

We have been dealing with you very professionally and expect that you return our item back to us so that we can proceed with the refund.

Thank you
Dave

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