smeg-service.co.uk Reviews 

Dan from Customer Services at Smeg speedily supplied a circuit diagram for my Smeg dishwasher :)

When our cooker was installed the main oven didn’t work. SMEG sent out their engineer Mark the next day. He arrived early and fixed the problem.
Mark was knowledgeable and thorough but also kind and considerate and we have nothing but praise for him.

Dan was very helpful in the whole process from reporting a fault in my coffee machine to repair and quick return to me. Couldn't ask for more. Thank you so much to all at Smeg.

Machine has been broken for 3 weeks, has been a nightmare to contact SMEG. Machine was fixed in 2 working days but they couldn’t offer me delivery date until 4 days time. £800 machine broken after less than a year! Wouldn’t recommend smeg appliances!

Great service, rapid response, rapid turnaround - everything went exactly as Dan from SMEG said it would.

Dan made the process so simple and communication was fast. The collection and delivery arrangements were made without fuss and the repair completed very quickly

Needed wiring diagram to help fix an older cooker. Within half an hour of emailing I had the diagram. Thanks for your help Daniel Moorcroft. :-)

Daniel responded to my email very quickly and provided a wiring diagram/schematic to help me to try to identify the problem with my oven.

Excellent customer service provided by Dan. Clear instructions for returning coffee machine for repair with time frames given, which were adhered to. Thank you.

Very prompt reply , request completed - would certainly recommend

Dan replied to my request for a wiring diagram on the same day, that's what I call service.

Dan was excellent, he dealt with my repair efficiently and promptly. Thank you .

Great service from SMEG, no haggling, uplift and return delivery arranged promptly. Dan was very helpful .

Very prompt repair time and the pickups and drop offs worked like clockwork. Dan was most helpful.

Amazing response from the Smeg Service team, in particular, Dan. Very quick pick up of my item, repair and also delivery back to me once repaired . Super helpful and really fast with replying to my emails and any queries !

Dan has been outstanding during this whole process. Quick turnaround. Really impressed with Dan and the service from Smeg

I know it might be frustrating when something goes wrong with your Espresso machine but at least the returns policy and repairs are smooth and easy . Very pleased with the way it is dealt with especially Dan from the workshop who kept me updated, and has done so before.

Excellent service can’t wait to receive my expresso machine finally.

My Smeg stand mixer broke after only a few weeks. Very disappointing. But the repair team (Dan) were excellent as they kept me informed at every stage of the process, repaired it ahead of schedule and organised the return to suit my timetable. Thank you.

All been very simple to get my coffee machine repaired, collection, repair and return has been seamless. Dan has been most helpful arranging everything and allowing me dates to suit also. Many thanks, great service 👍