Sneakercrib SA Reviews 12

The great service l received,the product l had ordered was exquisite.

Best and trusted keeping customers updated all the time thank you

I have purchased a pair of shoes and the size was incorrect.
I paid for the courier to collect the shoes and deliver again. But I am not getting a tracking number or any information from the supplier about the exchange they just have a no care attitude

The worst shop to buy from because you bring wrong items or wrong sizes and you seem like scammers because even when I try to contact the store there is no response

So yeah, your store is shitty store to buy from

They are fast and efficient and the quality is good i won't mind buying again by them thank u for your service much appreciated even the courier guys were excellent

I received a wrong order.. I ordered the pink and black Nike air Max portal sneakers but I received the blue and black l I didn't order

I ordered sneakers and had to return them to change the size.
The process was smooth,they didnt give me a hard time.

Affordable and great quality sneakers I've purchased so far. Delivery came earlier than the given date and that is really great. If you can't find it in store you can definitely fine it on Sneakercrib!!!

INCOMPLETE ORDER
NO.9711133082646.
On 01/12/24 I place an order of two sneakers, Air jordan 4 military Uk5.5 and Air force low panda Uk5.5 but I received 1of 1 which is air jordan and Air force low panda is missing till today.

I placed my very first online order with Sneakercrib SA 29/11/2024. The same day my order showed cancelled when I tracked my order.
(Your Sneakercrib order has been received!
Inbox
Sneakercrib SA
Fri 29 Nov, 11:03 (8 days ago)
to me
Thank you for your order
Hi Michelle,
Just to let you know — we've received your order #9420, and it is now being processed:)

I immdeiately contacted them.
29 Nov 2024, 23:44 (8 days ago)
to Sneakercrib
Hi team,
I placed this order this morning. Upon checking.tracking my order it says it is cancelled. I did not cancel my order.
Order #9420 was placed on November 29, 2024 and is currently Cancelled.)

They sent this email, (Note added to your Sneakercrib order from November 29, 2024
Inbox
Sneakercrib SA
Sat 30 Nov, 06:48 (7 days ago)
to me
A note has been added to your order
Hi Michelle,
The following note has been added to your order:
Order is being processed, will be shipped Monday before 16:00pm
As a reminder, here are your order details:
[Order #9420] (November 29, 2024)
Product Quantity Price
Subtotal: R1400,00
Shipping: R99,00 via Flat rate
Payment method: Debit/Credit Cards
Total: R1499,00)

Today, 07/12/2024, I received only one pair of sneakers from my order. I immediately reached out to the company via WhatsApp, contacting Lenny at +27 68 172 2587. My messages were clearly seen (two ticks), yet Lenny has blatantly ignored them and failed to respond.

I also sent an email and, unsurprisingly, received no response. This level of neglect and lack of professionalism is absolutely appalling.

Your complete disregard for your customers and failure to communicate is unacceptable. I trusted your company, and this is how you operate? It’s disgusting and shameful.

I am absolutely appalled by the disgraceful service from Sneakercrib SA. This company has proven to be nothing short of thieves. I paid in full for my order, yet they are withholding my sneakers, creating massive inconvenience and frustration.

These sneakers were ordered in good faith, trusting that Sneakercrib was a reputable business. Instead, I’ve encountered nothing but daylight robbery. I have received no communication whatsoever about the status of my order. This is not just bad service; it’s outright theft.

Sneakercrib SA is a disreputable company. They are unworthy of even a single star in a review. As a regular online shopper, I value convenience and professionalism—two things this company utterly lacks.

I strongly advise everyone to steer clear of Sneakercrib. Do not trust them with your money or your orders. They will rob you of both, leaving you with nothing but disappointment and disgust. I will ensure my friends and family are well-informed about this disgraceful experience.

This company is a stain on the e-commerce industry, and I sincerely hope no one else falls victim to their appalling behavior.

You may think you’ve succeeded by taking my money and withholding my sneakers, but rest assured, this matter is far from over. Your actions are unacceptable and amount to theft.

Prepare to hear from my legal representation soon. I will not tolerate being treated with such disregard and dishonesty.