Snickersdirect Reviews 

452
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Every time I order I get an email to state that an item is not in stock. its literally on ever order I make, therefor I wont be ordering from here again. 3 stars is because they always seem to be the... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... Toon meer

Beoordeeld met 5 van de 5 sterren

We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I w... Toon meer

Beoordeeld met 5 van de 5 sterren

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

452 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 11% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(452)

90 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Dishonest

Over priced, they claim next day delivery but after you order you'll receive an email stating that the item you ordered isn't in stock and you'll have to wait (even though the website claimed it was in stock before ordering) But this is the best part, when you order from them you pay for the delivery charge which is usually £5 or £6 pounds, but if you return an item you pay again to return the item and then they also take £5 or £6 from your refund! Why? Who knows, since you have paid for the delivery and return why are they taking this money?

20 september 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Took 5 days to get to me which is to…

Took 5 days to get to me which is to long that’s the couriers fault, no option to leave in safe place or redirect to pickup point ,was told it was the way snickersdirect account was set up with yodel, workmen that wear workwear are not at home during the day so should be an option.

8 november 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Hi Gavin,

Thanks for your feedback. We've taken this onboard and from this week customers will be able to request leave safe or pickup points in their orders via the courier app.

Beoordeeld met 1 van de 5 sterren

I did not recieve a tracking number

I did not recieve a tracking number

10 oktober 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Hi,

I've requested more details to look into this but didn't get a reply via the Trust Pilot system. All I have to go on is the name "Mn" - if you could get in touch 01254 317 001 we can help. Everyone receives a full tracking reference and updates via email and also within your account.

Sometimes emails from couriers and ourselves end up in Spam folders so you could try there.

Beoordeeld met 1 van de 5 sterren

Absolute bad company and they won’t do…

Absolute bad company and they won’t do refunds When they cock up and after service is disappointed

8 oktober 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

As we've explained to Paul in his torrent of bad language, bullying and personal abuse to staff, as soon as we receive his trousers back we will process an immediate refund. We arranged a collection as promised and as soon as they are received and checked we will process his refund.

Name calling, balling expletives down the phone and bullying young female members of staff is something we will simply not tolerate.

Additional information:

We received the trousers back only to find they had clearly been worn, were full of marks and stains and the holster pocket was ripped. We were told by Mr. Weaver they just didn't fit and hadn't been worn apart from trying them on.

Beoordeeld met 5 van de 5 sterren

An efficiency

There was a slight misunderstanding with invoice rectified quickly and efficiently

6 oktober 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Hi Haydn,

I've looked at your order and only see one charge? Could you drop us an email sales@snickersdirect.co.uk or call us on 01254 317001 and we can look into this further?

Thanks.

Beoordeeld met 1 van de 5 sterren

No stock information

No stock information. Take your order and your money then email to inform of 5-7 day lead time. Basically ordering from Snickers once you’ve paid rather than keeping stock keeping their running costs down. Will not be using again as dishonest. If you don’t have stock then state this and i’ll shop elsewhere where the product is available.

23 september 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Hi,

Are you sure this is the correct company - I can find no recent orders from you on our system? We are the world's largest stockist of Snickers and I'm surprised at your comment. Please could you contact us on 01254 317 001 and we'll be happy to look into this.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, communication !
There was a delay in delivery since one of items was not in stock , but I received an e-mail with explanation and offer to change for another colour if I needed faster delivery.
I bought products many times from this company and will buy again!!

9 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Place my order

Place my order paid £145 looked on to my account and saying I have no orders but the money has left my bank account ! First time I’ve ordered and may be my last

12 september 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.

Beoordeeld met 1 van de 5 sterren

Nothing I required was in stock and…

Nothing I required was in stock and item takes to long to order

6 september 2024
Review zonder uitnodiging
Logo Snickersdirect

Antwoord van Snickersdirect

Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.

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