I bought the friends faces socks. It was a fun gift for a friend’s 50th, with photos of a group of us at various parties over the years - and you did a brilliant job. The photos I provided weren’t ver... Toon meer
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Lees wat reviewers zeggen
Received email confirmation a week ago saying 2-3 days delivery they provided a number which links straight to royal mail but their message says only updated when due for delivery. Emailed customer se... Toon meer
Really impressed with the service I had with this company.Ordered socks for hubby with pictures of our dog for Xmas.Kept up to date via email re delivery.Unfortunately a slight issue with product when... Toon meer
The test of a company is not what they get right or wrong, as mistakes can often happen, but how they right their wrongs, and how customer focussed they are. I bought some socks, for my sin to give... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
You upload a photo of a person or animal and we'll cut out their face and add them to your chosen design and print them on a pair of socks. We cut out human faces, animal faces and even cars or motorbikes. Some would say the best unique custom gift mon...
Contactgegevens
Verenigd Koninkrijk
- hello@sockssmle.com
- www.sockssmile.com
I have ordered quite a lot of…
I have ordered quite a lot of socks,they are very good quality
Hannah is very helpful with any problems
15 november 2021
Review zonder uitnodiging
The quality of the picture on the socks is fantastic. I did have an issue with the sock itself however this was rectified by Hannah very quickly. Communication was excellent. Great customer service
The quality of the picture on the sock
20 oktober 2021
Review zonder uitnodiging
Hannah!!
Hannah on customer service was extremely attentive and helpful xx. My tracking kept coming up broken so she helped ship a replacement in a very timely manner.
18 oktober 2021
Review zonder uitnodiging
Sill haven’t received my socks no reply to emails
Ordered socks in august for Father’s Day and they never arrived. Have emailed and they said they have been sent. Still haven’t come. Emailed again and said they would refund and send free socks. A month has passed again and no refund and no socks. Now they aren’t replying to any of my emails. Don’t use this company they take your money and don’t give you what they promised.
17 oktober 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hello, we're really sorry about this, we know this has been sorted and sometimes the deliveries can be delayed, it really is out of our control. :(
Please could you take this down?
Great company with amazing quality…
Great company with amazing quality socks, would recommend.
11 oktober 2021
Review zonder uitnodiging
Another unhappy customer
Another unhappy customer who ordered in August, chased three weeks later, was told they were sent, chased in September, no reply. Item still not arrived and it is October.
11 oktober 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hello Nicola, are you sure it is Socks Smile you have had this problem with as we cannot locate your order with your name anywhere on our system. There is another company called smiling socks, perhaps you have had this experience with them?
Amazing
Great company, super happy with my items, good quality, fast delivery, would order from again!
24 september 2021
Review zonder uitnodiging
Ordered socks 29th August
Ordered socks 29th August. I paid express. Still nothing received. Realised later this company is UK based.. why are you called AU sock smile when you arent based in Australia?? Thats misleading. Express wont mean express in my case.. Why even offer it in that case?? Wont ever buy or recommend them.
8 september 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hi Leilani,
My sincerest apologies regarding this, if you could please contact our team on help@sockssmile.com we will be sure to get this sorted for you!!
All the best
Matt
Still not up to standards
Finally we recieved the sock I needed. Great result.thank you
25 augustus 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hi Lucia,
Apologies that you feel this way about your socks!
I will have a member of my team contact you right away.
All the best
Socks Smile team
Amazing customer service from Hannah
Amazing customer service from Hannah, very helpful and chased me up regarding my replacement :)
8 juni 2021
Review zonder uitnodiging
Zero customer service
Order placed on 27th May, emailed to see when I can expect delivery, so far no response. Wouldn’t recommend
7 juni 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hi Angie,
Apologies for the delay in your order.
I will have my colleague contact you right away to resolve this issue. Please could you take down this review?
All the best
Team Socks Smile
Great service and friendly
Great service and friendly, excellent quality and satisfaction with no problem at all can highly recommend i will be using them again
27 mei 2021
Review zonder uitnodiging
Great Product Great Customer Service
Bought socks as a birthday gift but I made a mistake with my order - my fault entirely. Customer service was excellent to ensure that I received a replacement order which arrived very speedily. Can't ask for better service than that.
3 mei 2021
Review zonder uitnodiging
Great present for anyone!
Loved the socks and the service! The delivery time was great and the socks were even better. A great present for anyone!
14 maart 2021
Review zonder uitnodiging
Amazing quality socks and everything about the company is great!
Amazing quality socks, looked really good and made the perfect gift! I also received my order on time and even earlier than expected! Communication about my order was great throughout and I wouldn’t go anywhere else for personalised gifts :)
14 maart 2021
Review zonder uitnodiging
Amazing quality socks and a quick turn…
Amazing quality socks and a quick turn around time. Hannah at customer service was a gem, very helpful.
8 maart 2021
Review zonder uitnodiging
Absolutely love the socks I ordered for…
Absolutely love the socks I ordered for my daughter. The quality of the socks is great and the photo turned out better than I had expected. Definitely recommend socks smile & will be ordering again!
8 maart 2021
Review zonder uitnodiging
The perfect gift
Arrived on time and is the perfect gift for Mother’s Day.
8 maart 2021
Review zonder uitnodiging
I ordered the socks in February and…
I ordered the socks in February and it’s been over a month and they still haven’t arrived. I have attempted to contact them multiple times, via instagram, email and website, and i’ve been ignored each time. Really disappointed as I bought these as a gift for my boyfriends birthday.
7 maart 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hello Charlie, are you sure it is Socks Smile you have had this problem with as we cannot locate your order with your name anywhere on our system. There is another company called smiling socks, perhaps you have had this experience with them?
Never arrived
Ordered on January 1st and product never arrived, every attempt to contact via email and on their website has been completely ignored
6 maart 2021
Review zonder uitnodiging
Antwoord van Socks Smile
Hello Leo, are you sure it is Socks Smile you have had this problem with as we cannot locate your order with your name anywhere on our system. There is another company called smiling socks, perhaps you have had this experience with them?
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