Solsneaks Reviews 72

Ordered trainers and it said it would be here within 5-7 days 2 weeks later it still hasn’t arrived and then 1 more week later I got a refund out of nowhere . No contact about the shoes during this time at all . Emailed them and had no response . DO NOT TRUST THEM

customer service is great but delivery time and recieved the different sizes delivery was a week late didnt get a tracking until i asked for one the shoes are nice but what do i do with two different sizes?

Always an amazing experience quick delivery Alex is great

Quick delivery and packaged well, there would have been no chance my shoes would've been damaged, which was fab!

Best shop to buy from!!! The service/ item/ pricing all on point highly recommend it’s my 3rd time buying from these guys and as always an absolute pleasure thanks once again Solesneaks 🙏

Great service throughout

My daughter use to love going to the shop even though it was only to look and she fell in love with a pair of trainers which I though I would Purchase for christmas amazing service goods arrived when said and keept me up to date would highly recommend

Great customer service

Sourced two trainers for me so far and arrived quickly. Reliable and a good service.

Great trainers and excellent service from Alex. Super quick delivery. Would recommend and most definitely will be ordering again.

On time always in touch letting know the progress very good will use in future

Excellent service. Polite and kept me up to date whilst making my purchase. I have used Solsneaks before and the service remains the same. Excellent. A great and trustworthy trainer outlet.

Great product at good price quick sale and delivery great transaction

No way people are this dumb to fall for it, this whole store sells replicas claiming they are authentic, I literally bought a pair and had a Nike employee who literally deals with that stuff to check and said it was fake asf, there’s a reason why on their website it says no returns or refunds because if someone claims they are fake then that’s your money lost 😂😂

Bit unsure when I ordered them but managed to speak to the owner of the shop and everything went smoothly and item was delivered to plan and my grandson was very happy with the yeezy sliders

good online store, is legit

Timely response on chat
Friendly staff
Trainers turned up as promised
Would use again

The one star review relates to communication and delivery. This is the second item I have ordered from here and both times misinformed about delivery and delivery times etc.

I really don’t understand the reason behind lying about shipping and he does lie, rather than just giving an honest answer. I’m more frustrated that they lie about shipping than I am about when the parcel actually arrives. I posed a question as to if they could provide when the parcel might arrive and his response was Wednesday 1st May, 2nd May at the latest. As per the first item ordered nothing arrived. I finally managed to get a tracking number and when I checked it states parcel was sent on 3rd May, not sure how I was going to receive on 2nd May if he hadn’t even posted it. Customers would be less frustrated if you would just honest about shipping times.

My experience with SolSneaks and its owner, Alex Solenko, has been incredibly disappointing. I sent a return label over 30 days ago for consignment stock retrieval, and despite multiple promises from Alex about “shipping soon” or “currently printing labels,” there has been no concrete action since December 18.

The continuous string of lies and excuses has made this process extremely frustrating. It’s disheartening to deal with a lack of transparency and follow-through.

Additionally, I also had an extended delay in receiving payment for a shoe I sent first further adds to my dissatisfaction.

Please do not deal send shoes without payment when you sell to him, I’d also recommend if you are currently consigned with him to retrieve your stock. I have seen another person have the same issue and no one should face a lying shop owner.

Absolutely amazing. to find these guys who still had the Corteiz 95 Gutta green!! in my size too!! very very happy. keep up the good work Solsneaks!!