Songtradr Reviews 

Songtradr is one of the most dedicated platform for independent artists for support. Thanks for your services

I would leave a zero if I could!
I have an entire label on this site with 10 artists and I received this email

Sophie (Songtradr)
Mar 30, 2023, 4:44 PM PDT

At this time, all releases have been blocked due to numerous artificial streaming and infringement strikes and you are no longer able to use Songtradr services.

Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

This email is to notify you that we are terminating your account and terminating your access to all Songtradr services. Pursuant to Section 4(e) of our Digital Distribution Services Agreement with you, Songtradr has the right, in its discretion, to terminate your account.

All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.

We regret the need to take this action and apologize that we’re no longer able to service you.

Songtradr Support
Santa Monica, CA
M-F 9:30 - 6PM (PT)

I can’t even get the money owned to me.

I have over 550 music placements and tons of businesses keeping my music in rotation at a chain of gyms, and stores.

This is Highway robbery!!!

No one answers the phones and emails are delayed responses. The worst!
My legal team is on it!!!

Was about to get my first pay check and then got a email that my account is getting terminated 😂. Those workers are a bunch of greedy @ssholes.

They're great! Solved an issue with my youtube official artist channel, they're not expensive for the hundreds of soundtracks I release ; they work fast, with efficiency and are supportive to artists.
Super team!

Can't opt in to networks or any of the monetization opt ins. Have called messaged, emailed... no one to help with this

In my case they have freezed my account for three months saying fraudulent activities occurred.but no activities was done from my side . I was being patient and ler them do their job but after after some days they freezed my account for 180days.
In this digital world it is impossible to take six months for investigating a fraudulent activity it is a joke. They clearly using my money for something else
Legal action will be taken if not sorted out soon
Because they not replying my email also. freezed my amount ,freezed my account

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also..
I think for large amount this problem happens.. Previously I withdrew 12 dollars without any problem but now when I'm trying to withdrawal 116 dollars it's totally not working..

I had purchased an album from smartsound. I had been using this album for our videos on YouTube. The purchase included a lifetime use royalty free. Suddenly Songtradr jumps in and claims copyright infringement on our video. I disputed the claim and had to appeal the second time. I threatened them with court action. They still won’t budge. Smartsound stated that they had this album in their library for a short period of time but since I had purchased it during the time they had it Songtradr had to honor the license. They will not. This is what YouTube is doing because of soundtrack:

Due to a copyright takedown notice that we received, your video will be taken down from YouTube in 7 days: “Millis Transfer”

Video title: Millis Transfer
Delayed takedown issued by: Songtradr (Sound Recordings)

Songtradr (Sound Recordings) wants to give you an opportunity to resolve your copyright issue before your video is removed and a copyright strike applied.

This is the email I got from smartsound:

Hello George,

Thank you for contacting us. The "Metal to the Pedal" album was a rare case where the album was only offered through our library for a limited time. After the initial contract period ended, the original IP owners decided to not extend and instead pulled the album from our library. This doesn't happen often, but when it does it can unfortunately cause these kinds of problems. Since the music was offered and sold with a lifetime royalty-free sync license, any customers who purchased this album while it was in our library have already purchased the proper licensing for use in online YouTube videos. However, since it is no longer offered as royalty-free music, they are able to issue copyright claims for other uses that did not already obtain the proper licensing. Ultimately since you purchased the music from our library while it was availabe, you have already secured the licensing to use this music, and they need to release the claim. If they do not do this, please send us a link to the video and a screenshot of the claim and we will see if there is anything we can do from our end.

Unfortunatley ContentID on YouTube is still mostly unregulated, but in this case they do have a legitimate reason to have the music in Content ID, but the fact of the matter is that you have already acquired the licensing and Mr. Wilshire has been paid out royalties from us for that purchase, so he should respectfully release the claim.

I hope this helps, if you have any questions or end up needing to escalate the issue, please let us know.

Best regards,
Frank

This is proof of legal ownership of the album. This Australian is nothing but a money hungry crook.

SOLVED!
Issue: "My 2 years experience, The interface is not so user-friendly, you cant connect to official partners artist profiles. and more importantly, They accused me of using forged ID. when I offer them proof of all my goverment issued ID to clear the accusation, they just ghosting me."
---
So its because I don't know that same person is not allowed to make other Songtradr account. My account is back, safe and sound, thanks Songtradr support guys!

Now I vouch for them!

SONGTRADR WILL STEAL YOUR MONEY ! FIND SOMETHING BETTER
in my case they have freezed my account for three months saying fraudulent activities occurred
I was being patient and ler them do their job but after three months they freezed my account for six month( for real 😧)
In this digital world it is impossible to take six months for investigating a fraudulent activity it is a joke. They clearly using my money for something else
Legal action will be taken if not sorted out soon
STAY AWAY FROM THEM

my account was terminated with with my earnings

Trying to set up payment without a webcam and a phone that doesn't scan is impossible. I spend half an hour trying a workaround. If you are in UK find a NON US aggregator. They used to be great but not sure now. Not as bad as TC though. I think I will have to look elsewhere.

They have a good technical platform and a decent marketplace for sync, which is interesting, even though it did not bring me to any deal in two years, but it might be my fault or bad luck.
After two years of paid, premium subscription and some 20 tracks published, they took down all my releases from *all* the platforms without *any* prior notice.
When asked, customer support said it was due to "artificial streaming", but when asked for some evidence of it, they did not provide any proof at all.
I had to cancel subscription, switch to another distribution and republish everything from scratch.
Unfortunately many days of work for self promotion, play counts, acquired links, placement into playlists etc. were lost & wasted because of their action.
At present day, no other releases of mine under other distributors never had any issues at all, so their behaviour looks totally pointless and inappropriate.
I cannot recommend it.

I want you to read this carefully. My name is Emeka Amamasi and i'm a pianist and composer. I have published some of my compositions on many music distribution sites and they left me wondering what the hell i was doing. Then i ran into SONGTRADR and the story changed. Daily stats on your progress, financial reports as at when due and many more. This company actually has the artists interest at heart. Believe me!!!

Purtroppo, non è finita qui!!🙈 Songtradr non solo ha bloccato il nostro account! Il ché possiamo capirlo! Ma ritirare tutte le release compreso una che era programmata per tempo per il giorno 30/09/22 oggi! Mi sembra un comportamento veramente scorretto nei nostri confronti!! Dopo il blocco del nostro account abbiamo scritto a Songtradr chiedendo per favore di non togliere le releases in uscita senza però senza nessun riscontro!! Bravi Songtradr!! Sicuramente così farete in modo che la musica indipendente sia sempre più schiacciata dalle grandi multinazionali le quali non si fanno riguardi a pagare le agenzie per promozionare i loro artisti!
Nelle varie playlist! Senza altri comenti lascio ai futuri utenti che si facciano un idea di come lavora Songtradr promettendo sincronizzazioni che non arriveranno mai!! Spero questa nostra bruta sperienza con Songtradr possa aiutare ai futuri ignari musicisti/artisti indipendenti nella accurata e delicata scelta del distributore musicale!! Buona musica a tutti!!

they gonna steal your money! they have done it in my case. they will freeze your account without any authentic claim, saying you have opted fake plays! i have contacted the music channels but they said we haven't find anything like that! stay away from them

I boarded the Songtradr bandwagon a year ago after looking at numerous options. And I guess I made the right choice. After a year of hustle and impressed by the service I finally bought the Pro subscription. So far I've had not many issues but whatever issues I had with them I got them sorted pretty quick. I've exchanged so many emails with the company and I always got a quick response.

Other than that one thing that hurt me while using their service was they alleged that I was using fraudulent means of streaming which I was not BUT I got this issue sorted as well! I hope Songtradr trust their artists as well. If a DSP allege that a artist is using fraudulent streams then Songtradr must investigate rather than completely believing DSPs and suspending/withholding/terminating user accounts on the go. There are many international users like me who trust Songtradr and their services and I must request to the team to also build a trust relationship with customers. In my case I never used fraudulent streams but still I was terrified because all my music was uploaded through Songtradr but glad that my issue got resolved.

Apart from that honestly I've loved their service and I look forward to more fun with the company. Zak, Betty and Sophie thanks for your responses!

Great company, I haven't met one that can compare. I love that you get notifications if you have a payment, are shortlisted or have a placement. Love this company!

Revenue Withdrawal Never Arrived. I have made a withdrawal request since 2 months ago, even a few days ago I submitted a new withdrawal request, so a total of 2 of my withdrawal requests were not processed, while in the article the withdrawal process took 5-7 working days. This is beyond my expectations, I waited more than 60 days! I tried contacting by email many times but no answer. I hope there is a resolution step or response from the relevant team after I write this review. Thanks

the withdrawal this time was very long delayed up to 22 days, unlike usual which is only 4-5 days from requesting a withdrawal. What's with this platform? I sent an email but no response