Stebbings Reviews 374

Thank you Tom, for helping us with the recent purchase of our Vauxhall Grandland. You and Jake made the whole transaction easy and hassle-free, answering all of our questions thoroughly throughout the process. We are over the moon with our new car. As returning customers, we would highly recommend Stebbings to anyone looking for excellent service.

Charlie guided us through the car selection and purchase process and made everything very simple and informative.

I’d recommend Stebbings without hesitation.

I bought a car from Stebbings Car Supermarket in March 2026.

I had a problem with the car about 3 days later, an engine management light came on my Dash. Stebbings provided me with a 3 month warranty with Autoprotect which I attempted to envoke using my mechanic, I had some complications with this, quite a bit of time was wasted hanging on the phone to Autoprotect, and my mechanic had some issues dealing with the warranty company. Anyhow, I contacted Stebbings and eventually got through to the right person namely Dale Hunt, who seemed to immediately get on top of this issue. Dale chased the warranty company, took over the claims process, so all I had to do was to get my car to the mechanic of my choice. I can't tell you how much that took the stress out of having something go wrong with a car you've just bought.
Things can go wrong when purchasing a new vehicle, and its generally not about what goes wrong, its about how it is dealt with and I'm pleased to say that Stebbings dealt with this very well, and I am grateful to Dale for taking the stress out of dealing with the issues mentioned above.
Too many companies are happy to forget about after sales.
Big mistake!
If you want to remain in business with reputation intact and repeat customers, then it's all about the Aftersales service.
Stebbings Car Centre/Supermarket will have my repeat business, all because of their aftersales service.

My husband and I were treated with the utmost respect and kindness throughout the whole process. All the online procedures were performed for us, which speeded things immensely. Charlie was charming and very helpful, going beyond what would normally be expected, taking us to the Post Office to legalise our paperwork which, as we’d travelled some distance, we would have been unable to accomplish in time.

This is my third car purchase from Stebbings and my second time dealing with Tom B and he couldn’t have been more helpful throughout the whole experience! Wouldn’t go anywhere else! Thank you!!!

Very efficient service, great communication and so far, very happy with my new car, thanks Tom Boyns

Tom was very accommodating his customer service was great . A little dissatisfied that i got home and performed an update to my Tesla to find the cabin filters hadnt been replaced since 2024 and also did some research on the electric boot strut as it looked strange on opening and closing looks like that will need replacing . They are the only negatives .

Bought a car from Tom Boyns at Stebbings, process was smooth and service was perfect, would highly recommend.

Purchased lovely little Corsa.Car was in excellent condition.Easy accessible staff were very helpful. Particular call-out to Tom Boyns who made the whole purchase process extremely easy…including going through all the car functions in a very understanding manner.

Absolutely great experience! The customer service was incredible, Tom Boyns went into great detail, made the transfer as smooth as possible and really made sure I was happy throughout every step of the way. Can't recommend him and the stebbings team enough!

Recently bought a Volvo XC40 through Stebbings, car was in excellent condition and as advertised.

Tom Boyns was extremely helpful and informative throughout the whole process. Transaction/accounts guys also well on top of things sorting the payments & finance.

Would recommend to anyone looking at buying a used car

Just bought a BMW ix from Stebbings and was very pleased with the service from start to finish. A big thank you to Tom B for a great service. Will certainly look to buy another car from here.

Andrew Ntege was a great support in buying our new car, really managed the sale well and kept us informed throughout the process, all with a smile and a good sense of humour. Thanks for making the experience great for us!

Andrew was amazing very friendly and professional made sure everything was right for me and meet my needs fantastic experience will be going there again

Easy Process no messing about , would definitely recommend using Stebbings and would definitely use again ,

Can’t recommend enough. Charlie who dealt with us was friendly and efficient. It really was a great experience. Effortless I would definitely use them again.

Excellent friendly service all round. Very happy with our new car.

Tom was so helpful and there was no pressure sales what a treat thank you

I have purchased vehicles from Stebbings on several occasions previously, Tom Boyns was brilliant from start to finish making the whole experience very easy and welcoming.

Very professional company, and do you know you can also get your MOT and service done at Stebbings.

Overall very happy with the service received by the staff at Stebbings especially Tom Boyns who was very helpful and professional throughout the whole experience.

Highly recommend to anyone looking to purchase a new car!