Stokers Furniture Reviews 6.531

We have used Stokers in Chester before and have always found it to be excellent for both furniture and beds. We were looking for a corner sofa and the staff (Joe Tudor) have excellent knowledge of the various products on display and made good suggestions as to what would work best for us. There is a huge amount of choice and we’re able to make a selection and place an order. Would certainly recommend.

My wife and I had a pleasant experience searching for 2
reclining reclining chairs at your Ormskirk store.
This was due to a very helpful sales assistant and a nicely laid out store.

I am more than delighted with the service I got from your Chester store when buying 2recliners and a Sofa
Scott Dupree has been amazing , I am not the easiest customer to deal with as I find it hard to make my mind up. Scott was a great help I was in and out of the store many times before we eventually ordered. Then when I got home I changed my mind about the sofa. I felt terrible ringing Scott once again but he was so reassuring and on my return I was very relieved to be greeted by the same friendly smile and his understanding manner. Many thanks once again. I will review again when I receive the furniture.

Having experienced excellent customer service previously, I was keen to see what Stokers had to replace two recliners that were no longer fit for purpose. Scott was an excellent assistant who did just that - assist! He listen carefully to my questions, offered a range of options, allowed time for me to consider what I wanted and he represented the company superbly. I happily went ahead to place an order in the full knowledge that he had helped and supported me in reaching the optimum outcome.

Excellent service from Julie Williams. Can’t wait to receive the sofa!

Stokers showroom has so much choice and is well laid out.
The staff are very friendly and extremely helpful.
Julie in the Chester showroom gave us valuable advice and help when we were choosing our new settees. Nothing was too much trouble.

Great selection of furniture , excellent sales man Mike Williams very friendly and knowledgeable, and very patient with us , purchased new sofa and chairs.
Would definitely purchase from stokers Chester again.

The salesman Graham Bedworth gave us fantastic advice he was really helpful and was an absolute pleasure to deal with, he's a credit to Stokers.
We are really pleased with our couch and chair and the delivery guys were great as well.

Love the way you are left alone and not followed by staff.
We bought a piece of furniture and there was no fuss.Mike the staff member was professional and quick and also was very helpful as we didn’t want our furniture delivered for 4 weeks.

We visited the Chester store on two separate occasions to shop for a new sofa. I was sceptical as I was concerned there could be pushy sales staff. But I have to say it was the complete opposite. Although we were approached, it was simply to offer assistance should we need it, certainly no hard sell. Scott was very knowledgeable about the fabric/leather options for the design we were interested in and suggested taking the sample book home, which we did. On our return to the store we ordered the sofa and Scott couldn’t have been more helpful. He confirmed everything in a clear and unhurried manner and was very polite and courteous throughout. Thank you Scott.

Carl was very helpful in choosing our new mattress.
This store is always very well laid out and well worth the visit even travelling from Preston to visit!

Expansive showroom, friendly staff. Jenny talked us through our options and was very helpful

Jennifer was Great and really easy to talk to and made our experience a Great one.

I was served by Andrew (Andy) Short who was friendly, professional, knowledgeable and helpful. Overall experience at Stokers was excellent and I felt valued as a customer throughout. Would definitely recommend Stokers for overall customer service and experience. A huge thank you to Andy.

Decide to use Stokers for new mattresses. Why? Because we've used Stokers for many years and have been really pleased each time we have bought from them. Carl Sixsmith was the staff member who served us and he was exceptionally helpful, pleasant and a pleasure to deal with. Can't praise Stoker and Carl enough for their professionalism and excellent quality of products.

We returned to the Southport store after previously buying furniture from there. This time we were looking for a new bed. Spoke to Carl Sixsmith who was very helpful. He ordered the bed & headboard and even arranged for a fabric swatch to be sent to us. Excellent service.

Really helpful guidance from Carl (Bed Department) in choosing a new mattress. He spent time explaining the different types available and checked that the mattress we wanted was suitable for our bed frame.

We recently visited the Southport store to purchase a mattress and were looked after by Carl who was very pleasant,friendly and efficient dealing with our purchase.

We were looking for two new sofas for living room and Stokers in Chester have by far the most extensive choice in the area. Scott Dupree was very helpful and courteous when we visited the store. His excellent product knowledge was instrumental in helping us to choose the product which we felt was best for our needs.

Our relationship with Stokers goes back many years, probably over 25. We have purchased carpets, beds , bedroom furniture, recliners, lounge suites, accessories, pictures etc. Product quality is excellent as is choice. Service is second to none. Surroundings are pleasant and well laid out. Competitiveness is good and staff are knowledgeable and polite to deal with. We have great relationships with the manager Stuart and Carl Sixsmith. We would recommend Stokers wholeheartedly.