Storage King Reviews 

I have just moved out of Storage King in York and everything from moving in to moving out went extremely smoothly. The booking was easy and even though I arrived with my furniture after the office had closed everything was set up for me to move in with ease. The unit was very clean and I felt my belongings were safe. Communication was great throughout, a big shout out to Natasha who was very friendly efficient and helpful from start to finish. Thanks Natasha and Storage King I would definitely use you again and will recommend you to family and friends.

Fabulous staff at storage king in Amesbury dealt with a lovely man called Andy who was super helpful and a joy to deal with so thank you Andy :)

Visited Maidstone branch yesterday and the young man couldn’t have been more helpful
I am disabled he was at my car as I arrived and helped with bags of shredding made the whole experience easy
Excellent customer service 🤩

Storage King at York is an easy service to use which is all down to their staff. Chris & Hayley have been fantastic, helpful and patient when I’ve asked several questions, nothing is too much trouble.
Would most definitely recommend and use again.

Excellent service in Maidstone, very helpful and friendly. Would highly recommend.

I have been using Storage King for several years and will continue to use their services. I highly recommend them without hesitation. I have heard Julia speaking with other customers, and find her always professional, polite, and incredibly helpful, with a warm and approachable manner. Not only can you come and go as you please, but when Storage King is closed, you can still access your unit anytime using a provided passcode, which has been a real lifesaver on several occasions. Storage King is consistently spotless, despite the high volume of traffic that comes through, with ample parking, toilets, and large lifts that make it easy to transport items without the hassle of stairs.

Excellent service! The team at Shrewsbury were fab, helpful, and efficient. They made the entire process smooth and stress-free, answering all my questions and ensuring I had the right storage solution for my needs. The facility is clean, secure, and well-organized. I highly recommend them to anyone looking for storage!

Many thanks to Dawn who listened to my requirements and was able to find us the right locker at the right price!

Received first class service from Julia & Angel at the Banbury Branch.
Always greeted with a friendly smile, & treated professionally.
The staff always go that extra mile which ensures that I will be a repeat customer & recommended to friends & business associates.

I am very pleased with the service provided by Storage King Heathrow. From the moment we arrived. We have been thoroughly impressed by the exceptional service provided by Mr. Hayden, the Manager, and Mr. Josh, the Assistant Manager.
The facility itself is clean, secure, and well-maintained, which reflects their commitment to providing top class storage solutions. It is clear that customer satisfaction is a top priority for this team.
We are very grateful to the Manager, Mr. Hayden, and the Assistant Manager, Mr. Josh, for their exceptional customer service. They are doing everything to ensure all our storage needs are met efficiently and with a smile. They made the entire process smooth and stress-free.
Once again Thank you, Mr. Hayden and Mr. Josh, for making our experience so seamless and pleasant. I highly recommend Storage King Heathrow to anyone in need of reliable storage services.

Comfortable experience throughout the last 5 months. Angela and Emma, on reception, are very helpful, professional and courteous. A credit to Storage King. Would definitely recommend this clean , smart and well run facility

I had the best experience at storage king absolutely amazing service I had my furniture stored here for 7 months I had no issues at all , easy access it was immaculate the staff are so helpful and friendly and I just want to say a big massive thankyou to you all at storage king and keeping my furniture safe.

I had to rent a storage unit due to moving house l visited the Weybridge Storage King and spoke with Paul who showed me over
Several units so that l had enough space.
Absolutely first class service
When l eventually had a moving date l then rented
And did the rental with Toni
From start to finish both Paul and Toni are both great
And a asset to Storage king
I would not hesitate recommendations to anyone
Great 10 out 10 👍

The staff are so friendly and helpful, thank you :)

I visited storage King in frome. I was very impressed with the staff. Very informative . I was served by a lady named Jess. I will be using your facility in the near future.

We have recently moved and had to put our entire home into storage in Frome. We used Storage King to store everything while we waited for our house to be completed. The team at Storage King were very helpful. Security on site seemed very good and the access control and temperature in the unit remained constant. We were able to access at varied times which was very convenient. We will definitely use Storage King again and recommend them.

From the moment I contacted Storage King Blackpool I was met with backing service from really helpful staff. The girls there have been extremely kind (& patient!) with my circumstances and have continued to provide fantastic customer service! I highly recommend this location for your storage needs! WELL DONE GUYS! ….. A++++

I used Storage King Blackpool for several years. The service was efficient and friendly and the prices were competitive. First class - would recommend!

I had my belongings stored for 7 months with insurance, paying nearly £300 a month. When I moved my items out, I discovered my mattress was damaged by rodents, with live baby rodents inside.

I contacted the storage facility, but after several days with no response, I called them. Their initial claim was that dry food caused the rodents, but I had no such items in storage—just belongings moved from a cleaner facility in Luton. Ten days later, they admitted no food was found, but they insisted I was still using the facility unit (despite removing my padlock and items) and continued charging me during the investigation. They also said I’d have to pay £300 to dispose of the mattress, which I could later claim through insurance.

After filling out the insurance claim, they offered just £99 for a mattress worth £888. The process was frustrating, with delays and minimal communication, and I ultimately had to buy a new mattress for £800. The storage facility’s poor management and hygiene were evident throughout.

Terrible experience; unbelievable that the Dartford facility has the same owners as that of Luton; or maybe not. SAD!

To start with very good but only explain the bits they want you to know then suddenly put charges up without telling you and then put extra charges on if you are late paying because the amount that should come out has been doubled. Do not use blackpool branch