Had a totally amazing customer experience! Joe Mitchell was my service advisor and looked after me very well. My car was booked in to investigate a fault light / warning message… At the... Toon meer
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Lees wat reviewers zeggen
Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... Toon meer
Bedrijf heeft geantwoord
Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Toon meer
Bedrijf heeft geantwoord
Hugely expensive repairs outside of the warranty apparently. Lack of spares available meaning the car was with them for far longer than planned. Car returned with a fault that wasn't there before. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Autokeuringsstation
- Autoproducent
- Autoreparatie en -onderhoud
- Olieverversingsservice
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contactgegevens
Auto Way, Ipswich Road, CO49HA, Colchester, Verenigd Koninkrijk
- 01206 598 209
4,5
Uitstekend
168 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All good throughout communication etc
All good throughout communication etc
personal relaxed handling of requirements
great coffee!
14 juli 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Derek,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Colchester Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Brian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
PADM warning issue
My Service Advisor, Kevin Osborne, provided absolutely outstanding service. He was professional, extremely helpful, and ensured that my PADM warning issue was resolved efficiently under warranty before my upcoming travel dates.
The entire process was smooth, and the communication was top-notch. I am extremely satisfied with the care my Porsche 991.1 Turbo received.
Thank you, Kevin, and the dealership team for the excellent support!
12 juli 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hi Kin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kevin at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Communication was great along with…
Communication was great along with collection and delivery service. Staff were excellent
10 juli 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Julian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Excellent service
Excellent service, no hassle and always a pleasure. I won’t go anywhere else.
1 juli 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Adrian,
A big thank you for leaving us a 5* review!
Have a lovely day!
Porsche Centre Colchester Customer Services
Excellent Customer Service
Every member of staff I spoke to was courteous and efficient at handling any queries. The service was overall excellent.
25 juni 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Ngozi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Nothing Surprises Me About Porsche Colchester
It was agreed that the car would be collected on Thursday and returned Friday and yet surprise surprise I receive an email on the Friday saying it cannot be sent back until Monday. As I never received the walkthrough video of the car until Monday I assume that they had not even looked at it until then so collecting it on the Thursday was a complete waste of time. Then on the Monday I am advised I can have the car back once I have paid but they cannot wash or valet the car as everyone associated with this role was not available or sick. I am now having the car supposedly returned this Thursday a whole week later as I advised I did not need it until then so let's see what happens
1 juli 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hi Mark,
Thanks for sharing your feedback on your experience with Porsche Centre Colchester. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Colchester Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Marcus,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good customer service.
Good customer service.
Heather and Service Team really looked after me.
Thank you.
11 mei 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Heather at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Excellent level of service.
18 juni 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Jackie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
I needed to set up the tracker on my…
I needed to set up the tracker on my car but hadn’t used the my Porsche app for sometime so was having difficulty.I spoke to Ian Burrows who was extremely patient with me and most helpful.We cancelled the tracker on my current car and he set up the new one for me.Not being too tech savvy it was a great help to have such efficient assistance
11 juni 2026
Review zonder uitnodiging
Antwoord van Stratstone - Porsche Centre Colchester
Hi Eddy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ian at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Extended my manufacture warranty
Extended my manufacture warranty. Process was quick and easy. Service team especially Isabella were excellent.
17 juni 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hi Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Isabella at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very professional.
Very professional.
Kevin went out of his way to re-schedule visits and courtesy car when a second car broke down during service of a first one. All arranged within minutes. I will keep going back here.
15 juni 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Tom,
Kevin will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic communication and customer…
Fantastic communication and customer service from the team, particularly Heather and Kevin.
10 juni 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services
The Team at Porsche Colchester are…
The Team at Porsche Colchester are exceptional and I wouldn’t be happy sending my car anywhere else.
6 januari 2026
Antwoord van Stratstone - Porsche Centre Colchester
Hello Toby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Antwoord van Stratstone - Porsche Centre Colchester
Hello Graeme,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
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