Stressless® UK Reviews 

2.326
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Delivered early. Looks and feels fantastic. There was a mark on one of the seat cusions and this was viewed immediately and a replacement seat is on its was. No dispute, no discussion. Outstanding... Toon meer

Beoordeeld met 3 van de 5 sterren

Wanted stresslless chairs for years what a disappointment after delivery. Beautifuly made but so uncomfortable. The angle before the electric back inclnes s too acute, after only I day we both had ac... Toon meer

Beoordeeld met 5 van de 5 sterren

We saw our Stressless chair and stool in Stokers Furniture Store . The stresslass range is amazing with many different styles and sizes of chair to choose from . Top class quality leather and style .... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased our two recliners and footstools from Housing Units of Hollingwood. We were able to choose the finishes of both material and wood which we thought was a bonus. We have found the recliners... Toon meer

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(2.326)

266 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Worth the wait.

I have been after one of these chairs for around 25 years, Why did I wait so long. Ordered a dove grey, Consul chair with foot stool and table.Unfortunately wrong Colour was delivered first time, but that was cheerfully rectified to the correct colour.so comfy. Don't wait just get the chair.

26 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr. Ferris,

Thank you for sharing your experience, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Fantastic chair and stool

Fantastic chair and stool. Very comfortable.

4 april 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Tessa,
Thank you for your positive feedback, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Extremely comfortable furniture

I purchased a leather sofa, chair and footstool from Stressless via one of their stockists. The furniture is extremely comfortable and the quality and finish are exceptional.

3 april 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Ms. Gorst,

Thank you for your amazing feedback, it is very much appreciated!

Beoordeeld met 1 van de 5 sterren

We purchased a Stressless Paloma - big mistake!!

We purchased a Stressless Paloma 2-seater electric recliner settee for £5K+ through Hunters of Derby and received item 3rd February 2026. Payment was made in full prior to delivery. On the 4th day, I contacted Hunters as the settee had a fault on the left side cushion pad. An agent for Stressless came 10 days later, declined to sit on the settee to experience the issue, but visually examined it stating there was nothing wrong, claiming Stressless would say the customer preferred to sit on that side of the settee resulting in the compression of the cushion pad filling!! We had only had the item for 4 days!! Stressless declined to rectify it and sent a report to Hunters stating this. Hunters came to see the settee, stating he couldn't see anything wrong with it, in spite of me telling him that everyone who had sat on the sofa had made the same comment of something being wrong with the cushion pad. Hunters agreed to have the settee cushion pad "repaired", by replacing the filling at their expense. The earliest this filling was available from Stressless was middle of May. Totally unacceptable!! Should be called "Stressful". Product not worth the money. I would advise anyone considering buying this to look elsewhere for a better product. Now waiting to have settee repaired so we can use it. :-(

4 februari 2026
Review zonder uitnodiging
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr. Smith,

Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the sofa and the service you have received. We understand how frustrating it must be to feel that your concerns have not been fully resolved.
We will continue to monitor the production and shipping of the replacement parts and keep the retailer updated on the delivery timeline. We are sorry that you have had reason for complaint, and we regret that we are unable to offer an alternative

Beoordeeld met 5 van de 5 sterren

Arrived on time and assembled promptly

Arrived on time and assembled promptly. Very comfortable!

25 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Ms Francis
Thank you for your sharing your experience, we really appreciate it. We are happy to know you are enjoying the comfort of your Stressless furniture

Beoordeeld met 5 van de 5 sterren

Really pleased with my medium size…

Really pleased with our purchase ofmedium size Stressless Consul and footstool in dove grey My wife is petite height and perfect fit for her
Very comfortable , swivel is ideal and easy to recline slightly just by leaning back

29 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr McDonald
Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you and Mrs McDonald are now enjoying the style and comfort of your Stressless chair

Beoordeeld met 5 van de 5 sterren

Stressless not restless!

Extremely comfortable and stylish chairs. A joy to relax in.

26 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr Stewart

Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs.

Beoordeeld met 5 van de 5 sterren

The chair I purchased was a replacement…

The chair I purchased was a replacement for a well worn chat of the same design.
Perfectly happy thank you.

26 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Sue
Thank you so much for your positive feedback we truly do appreciate your loyalty to the brand

Beoordeeld met 5 van de 5 sterren

TOP QUALITY PRODUCT.

Great product and great service from supplier.

24 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Good afternoon
Thank you for taking the time to leave us such amazing feedback. We really appreciate it

Beoordeeld met 5 van de 5 sterren

Delivery was on time

The delivery men were very good. They gave the chairs a thorough inspection and pointed out a couple of possible problems.

24 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr Simpson
Thank you for taking the time to leave us your positive feedback and hope you are enjoying the comfort of your Stressless chairs.

Beoordeeld met 4 van de 5 sterren

Lovely chairs

Lovely chairs, superbly comfortable. Minor issue with broken glide ring which rather took the shine off the purchase. On the positive side repairs were quickly arranged.

22 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Paul,
Thank you for taking the time to leave us your feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!

Beoordeeld met 4 van de 5 sterren

Looks Quality

Too early to say about wearability but the quality looks very good and when delivered it was well packaged.

21 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr. Pickett,
Thank you for sharing your experience, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Great product

Great product, helpful staff, quick and efficient delivery.

12 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Marian,

Thank you for your positive feedback, we really appreciate it!

Beoordeeld met 1 van de 5 sterren

Having only had the sofa for 6 days the…

Having only had the sofa for 6 days the leather is all wrinkled. I Have contact furniture shop where I bought this sofa they stated that this was normal. I do not agree after only 6 days use in a single person home. Further action will be taken. Photos available.

17 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Ms Naik

Our apologies for the delay in acknowledging your review . We are sorry to know that you are not fully satisfied with the quality of the sofa. In line with the Consumer Rights Act 2015; any faults should be reported to the Stressless retailer of purchase, as that is with whom the Contract of Sale was made. If you wish to contact us at consumersupport.uk@stressless.com with details of your retailer we will be happy to liaise with them on this issue

Beoordeeld met 5 van de 5 sterren

Expensive but the best

From visiting Potburys to order to accepting delivery the process was smooth. We have tried various makes of chair over the years none come close to Stressless for comfort the previous ones we had were 16 years old and starting to show their age

12 maart 2026
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Mr. Finch,
Thank you for sharing your experience, we really appreciate it!

Beoordeeld met 1 van de 5 sterren

Bought a 3 seater & 2 seater Buckingham…

Bought a 3 seater & 2 seater Buckingham leather stressless sofa from Arthur Llewelyn Jenkins about 7 years ago had problems with seats sinking in first few months, which were renewed. Now have 5 seats that you have to put cushions on because they have all sunk eventually found one of there repair companies in England to replace them at a cost of £250 + for each seat last year. We were originally told they would last a lifetime with the guarantee. Now find it’s only a 1 year guarantee never worth the money there are only 2 of us so not overused. They are now so uncomfortable having to go out and buy new settee’s

17 maart 2026
Review zonder uitnodiging
Logo Stressless® UK

Antwoord van Stressless® UK

Dear Robert,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are disappointed with the foam settlement on the Buckingham sofas.
The internal mechanism of the sofa is guaranteed for 10 years from the delivery date. This covers the Plus™ system (reclining system with the glide bars under the seats) and the internal metal frame and springs.
All electrical components (motor, heating, and massage functions) in the Power™ system are guaranteed for 5 years from delivery.
The battery in the Power™ system is guaranteed for 2 years from delivery.
The leather covering (including stitching and zippers) is guaranteed for 1 year.

However, neither guarantee covers problems caused by normal wear and tear. This includes things like settling, foam compression, stains, heavy soiling, abrasion, tears, burns, or accidental damage.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer