Have not used product yet. So unable to review. Easy to order from website however delivery went missing due to address mixup. Quick response from Strucsol regarding the delivery mixup. All resol... Toon meer
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Lees wat reviewers zeggen
They have a structual enginneer that you can speak too a really knowledgable chap called Jon i think , someone you can tell really knows his subject! Interested in buildings and where too use theyre... Toon meer
As a small restauration company, we are often overlooked when it comes to service and attention to detail. My order with free shipment was damaged, with parts lost on the way. We would have missed our... Toon meer
The service I received was very good. I also have no doubt that the 2 pack epoxy will repair my wall when the weather cools off. However the product is a problem for me personally. I have dis... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Strucsol we offer competitive pricing for all your building repair needs. Free next day shipping comes as standard across the site (with exceptions for abnormally large and bulky items). We cater to the trade industry and also to DIY customers- with on hand support and advice (free of charge) for all customers via email and phone included. We also offer trade accounts for those who shop for our products regularly who can then unlock bespoke loyalty discounts.
Contactgegevens
Unit 5Q, SIleby Road Industrial Estate, Barrow Upon Soar, LE12 8LP, Barrow Upon Soar, Verenigd Koninkrijk
- 01162375082
- sales@strucsol.com
- www.strucsol.co.uk
4,7
Uitstekend
125 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
17 september 2023
Excellent service
28 augustus 2023
Resin tube too large for normal guns
When my builder turned up we opened the box of resin and found that the tubes are too for his applicator - he had to make do without the resin - really disappointing - money wasted. Where was the warning for this on your website?
26 augustus 2023
Antwoord van Strucsol (A JT Consulting Brand)
David,
Really sorry to hear you had this experience. We sell different sized tubes of resin as any builders merchant does- they come in both 300ml and 380ml variants as is standard in the building industry. I feel as though your builder should have advised which resin sizes he needed.
However, you could have contacted us and we would have sorted a replacement for and seen what we could have done for you? From what I can see this review is the first we have heard of your issue. You can contact us on sales@strucsol.com or even call us directly if you prefer: 0116 2375082
Harry @ Strucsol
Great advice from customer service and…
Great advice from customer service and next day delivery. Good product and easy to install
7 augustus 2023
Antwoord van Strucsol (A JT Consulting Brand)
Glad we could help Darren! Give us a shout if you need anything else.
Harry @ Strucsol
Antwoord van Strucsol (A JT Consulting Brand)
Glad we could help Daniel! Let us know if you need anything else.
Harry @ Strucsol
Really good tool for the job cut time…
Really good tool for the job cut time down dramatically
25 juli 2023
Done 2 orders
Done 2 orders, bit of problem on 2nd order but they sorted it straight away.
20 juni 2023
Great service super fast delivery.
Great service super fast delivery.
And basically there is nothing they do not know about epoxy resin and it’s limits for every job . 100% great company
31 mei 2023
Very fast delivery
14 februari 2023
Strucsol wall ties
The Strucsol company have a wealth of knowledge and are very happy to share it. Not only did they supply the materials I required for the job, but were extremely helpful in advising me on how to use them. Very professional and quick to respond to queries. Highly recommended them.
10 november 2022
Antwoord van Strucsol (A JT Consulting Brand)
Thank you for this Jackie. Always a pleasure, happy to help. You know where we are if you need anything else in future.
Harry
Truly excellent service
Great service. So quick to respond and took the time to look at photos of the problem and then gave excellent advice. Product received next day. I wish more companies could be like this!
7 november 2022
Antwoord van Strucsol (A JT Consulting Brand)
Glad we could help Anthony! Call us again anytime.
Harry
Excellent support, service and advice.
This was new territory for me and not the kind of repair I have undertaken before so I phoned for some general advice regarding fixing cracks on an internal wall. However, after a long discussion and sending photos of the problems, they put together a package of all the materials required and gave me a plan to not only to fix the cracks but also some suggestions as to why the problems had developed and solutions to prevent reoccurrence.
5 stars is the maximum I can rate but the advice/help alone was worth more.
The products themselves are easy to use and there are plenty of working examples (method statements) on the website.
During installation, I needed to ring to check my understanding of the procedure and again received helpful and concise advice.
I've already re-ordered more mortar, rods and resin to fix newly-discovered problems and feel confident using the products knowing that help is available, if needed.
26 september 2022
Review zonder uitnodiging
Antwoord van Strucsol (A JT Consulting Brand)
Always a pleasure Rob! Happy to help whenever. Hope all is going well with the repairs!
Harry
Great help with technical info
My second order from Strucsol delivered fast, i phoned sales office with a 'how to use product enquiry' and got very helpful in depth info from the gentleman there 5* help
30 september 2022
Antwoord van Strucsol (A JT Consulting Brand)
Glad to be of assistance Anthony, hope it's all going ok. Here if you need us for anything else!
Harry
Antwoord van Strucsol (A JT Consulting Brand)
Cheers for your custom Mark, let us know if you need anything else.
Harry
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