Steven from The Good Sheet helped us out massively with an order of flooring ply. We needed the order with a quick turn around which he fulfilled. Great communication from start to finish, highly reco... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer service was absolutely brilliant. There was an issue with the order which was rectified quickly with replacements, no quibbling and a discount. Kathryn and Steve were superb - thank you b... Toon meer
Bedrijf heeft geantwoord
As a guy with limited to zero DIY skills, I sometimes dread going to suppliers where often, there is little attempt to be civil and most experiences leave you feeling a little humiliated. First v... Toon meer
Bedrijf heeft geantwoord
Hassle free ordering and delivered on time as agreed. Expected some warped slats but all were perfectly straight. Nice delivery guy...very attentive to property and surroundings.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At The Good Sheet, we do one thing and we do it well – sheet materials. Our warehouse is dedicated to keeping the boards you need in stock and ready, without the fuss you get elsewhere. We keep it simple: - Quality products from trusted suppliers - Competitive prices with no hidden extras - Straightforward service for trade and DIY
Contactgegevens
Unit 8 & 9 Nottingham Wholesale & Trade Park, Clarke Road, NG2 3JJ, Nottingham, Verenigd Koninkrijk
- 0115 6975 619
- hello@thegoodsheet.co.uk
- thegoodsheet.co.uk
4,6
Uitstekend
44 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Steven from The Good Sheet helped us…
Steven from The Good Sheet helped us out massively with an order of flooring ply. We needed the order with a quick turn around which he fulfilled. Great communication from start to finish, highly recommend.
28 juni 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Thank you for your review! We're so glad Steven could help sort out your flooring ply order quickly and keep you updated throughout. We appreciate your business and look forward to helping you out next time
Fantastic Service
Customer service was absolutely brilliant. There was an issue with the order which was rectified quickly with replacements, no quibbling and a discount.
Kathryn and Steve were superb - thank you both again for your help.
10 juni 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Hi Mark,
Thank you for your 5 star review this is much appreciated, we are glad to hear that you had a great experience with us once we rectified the issues.
Thank you for your support and please let us know when we can next help you.
Many thanks
The Good Sheet
Wrong size delivered
Not very helpful, wanted in millimetres sent in centimetres, however blamed us when we ordered, I have nothing on email to advise what size I ordered, so no leg to stand on, will not help, also expensive I should of stuck with previous company I use, £60 for firewood
4 juni 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Hi Daryl,
Sorry about the confusion with the sizing, we are reviewing the website to find out how this could have happened.
We are keen to make this right for you, as offered on the phone we will recut the boards to the correct size for you.
Please email hello@thegoodsheet.co.uk if you would like us to do this for you.
Many thanks
The Good Sheet
Outstanding
As a guy with limited to zero DIY skills, I sometimes dread going to suppliers where often, there is little attempt to be civil and most experiences leave you feeling a little humiliated.
First visit here - the front office and back room staff couldn’t have been more helpful and accommodating with solution offering at a great price.
Will definitely be my timber supplier of choice in the future!
4 juni 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Hi Andy,
Thank you for your review we really appreciate it and are glad to hear that you had a great experience with us. We strive to provide the best possible service for all of our customers.
We look forward to helping you in the future.
Many thanks
The Good Sheet
Just FAB
Just FAB! From price, ordering process and delivery! Great customer service and your delivery guys are great. Please pass it on! Thanks so much!
4 juni 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Hi Lucy,
Thank you for the lovely review and we are glad that you had a great experience with ourselves.
Please let us know when we can next help you.
Many thanks
The Good Sheet
Good quality timber and great prices.
Good quality timber and great prices.
Will definitely be going back
26 mei 2026
Antwoord van The Good Sheet
Morning Graham,
Thank you for taking the time to write a review.
Please let us know when we can next help you.
Many thanks
Jo
Simple
Simple, order on the phone, polite reception, delivered, where do you want it .? Simlpe
26 mei 2026
Antwoord van The Good Sheet
Hi Maurice,
Thank you for the review, please let us know when we can next help for you.
Many thanks
Jo
Very efficient
Very efficient, knowledgeable, and most helpful, would certainly contact again should the need arise. Highly recommended.
26 mei 2026
Antwoord van The Good Sheet
Hi Anthony,
Thank you for the kind review, we are here to help you when you next need it.
Many thanks
Jo
Excellent service staff very prompt and…
Excellent service staff very prompt and helpful materials brought to my trailer and helped me load it and the price was also very good absolutely first class
26 mei 2026
Antwoord van The Good Sheet
Morning David,
Thank you for the great review, I am glad could make your experience a good one.
Please let us know when we can next help.
Many thanks
Jo
Very friendly and helpful
Very friendly and helpful. Needed some help getting material into car and it was no trouble for them.
26 mei 2026
Antwoord van The Good Sheet
Hi Richard,
Thank you for the review this is much appreciated, please let us know when we can next help you.
Many thanks
Jo
Excellent Service
Needed some plywood quickly, got the delivery when I wanted it, all went very smoothly.
Their pricing is very competitive so will definitely use again.
26 mei 2026
Antwoord van The Good Sheet
Hi Andrew,
Thank you for the great review it is much appreciated, please let us know when we can next help.
Many thanks
Jo
Placed order 12th May
Placed order 12th May. Oh sorry we don't know how you slipped through the net. Still waiting for refund
12 mei 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
We're genuinely sorry for the experience you've had and completely understand your frustration.
As discussed during our phone conversation on Friday evening, we are so disappointed that your order had not been handled as it should have been. We explored a couple of possible solutions to rectify the situation, but unfortunately neither were suitable given the time already passed. At that stage, the only resolution available was to process a full refund, although I appreciate that this was not an ideal outcome and that it doesn't make up for the inconvenience caused.
Your refund was actioned immediately following our call, however refunds can take a few working days to appear depending on your payment provider.
We fully accept that we let you down on this occasion and are sincerely sorry for both the delay and the disappointment caused. I only wish we had been able to offer a more helpful resolution once we were made aware of what had happened.
We do appreciate all feedback and have already started to review internal processes to ensure things like this don’t happen in the future.
All the best,
Kathryn
Owner
good to deal with
first time using this company, not a big order but came very fast, the sheet spotless, i will be back, your website already with other people ready to order, thanks
21 mei 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Really appreciate the review and you sharing your positive experience. Looking forward to seeing you again soon!
The Good Sheet Team
Made it easy!
Ordered through the website. Order process was great - very clear and user friendly website. Delivery charges shown up front so no surprises at checkout. Cuts done as ordered and the price was right. Will be using these guys a lot more.
30 april 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Thanks so much for taking the time to review us. I am really pleased to hear that you were pleased with the service and we are looking forward to seeing you again soon!
The Good Sheet Team
great firm product good delivery on time
24 april 2026
Antwoord van The Good Sheet
Thank you so much for the 5* review! We really appreciate it!
The Good Sheet Team
What a fantastic place the lads really…
What a fantastic place the lads really friendly very helpful
My order was processed quickly
And ready to collect
Went to collect my order when it was ready, very nice to see a well ran business, I will be back to get some more stuff
Keep it up lads
Fantastic job
8 mei 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Thank you so much for such a glowing review! We will pass this on to the team
Hassle free ordering and delivered on…
Hassle free ordering and delivered on time as agreed. Expected some warped slats but all were perfectly straight. Nice delivery guy...very attentive to property and surroundings.
24 april 2026
Antwoord van The Good Sheet
Thank you so much for the review. Really appreciate the comments and hope to see you again soon!
The Good Sheet Team
Brilliant service and so efficient
Brilliant service and so efficient. Ordered over £1000 of timber on Sunday and it was delivered by Thursday morning. The delivery driver was friendly, all delivery was accounted for 👍 Thank you 🤩
16 april 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Thank you so much for the glowing review! We really appreciate the comments and so pleased you were happy with the whole experience!
The Good Sheet Team
Wood cut to my specifications and…
Wood cut to my specifications and delivered by themselves, great, will be using again soon
14 april 2026
Review zonder uitnodiging
Antwoord van The Good Sheet
Thank you so much for your positive review and we look forward to seeing you again soon!
The Good Sheet Team
Antwoord van The Good Sheet
We appreciate you taking the time to
write us the review! Looking forward to seeing you again soon.
The Good Sheet Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.