Suitcase.com Reviews 548

Addendum to previous review: The luggage is the model that I was supposed to receive. A gentleman from Suitcase.com was kind enough to call immediately upon receiving my first review to see how he could right my situation. Actually, there was nothing that needed to be corrected. I was misinformed about the luggage at an outlet store. My son that works in the luggage of a department store said I have the correct luggage. I apologize for my previous review. I give this company a 10.

This was one of the most successful online transactions I have ever completed. They had a lower price than anyone and the item showed up much earlier than I expected, in perfect condition. Thank you! I will certainly shop with them again.

I ordered a product that I was looking for. This site had a very fair price. It arrived quickly and in fabulous condition. What is not to like? Five stars!

Suitcase.com had the best price for the Samsonite Inova 28" suitcase, so we ordered it, it also came with free shipping. A win-win all the way around.

Just as the title of the review says, I found a great quality suitcase on sale for a great price, and the company provided great service. What more could you ask for?!

Dear Sirs
I have not received the suitcase yet .

Bought a new cross pen. Arrived quickly. Seamless purchase. Beautiful pen.

I ordered 4 leather computer bags. I only received one bag and had to call. The rep promised receipt of the other 3 bags the next day. Again, only one bag was received. once again I called and the rep said the two remaining bags would ship out the next day. I finally received all 4 bags after Christmas so I will be giving the recipients their bags after their Christmas break. The positive side - the bags are very nice.

Didn't have website up to date, so ordered and paid for item not available, shipped out after stock back in and item late to arrive, then sent ground delivery when back in stock. I STILL DON'T HAVE IT! Ordered over 3 weeks ago and it's still on the way...

Service and shipping were quick and the Bosca clip is a great product

I purchased a TravelPro suitcase for my wife for Christmas and it came as advertised. It was a great price as well. They even called me when one of the extra travel items I ordered was not available in the color I had selected and we were able to change my order on the spot to something that works equally as well.

I purchased the trust pilot for my husband who travels a lot for his work. He said that it is very rooming. Even for just an overnight.

Great company! They had better prices than Amazon! Very efficient and excellent customer service! They made sure my package arrived by Christmas. I would definitely recommend this company to friends and family.

I recently ordered a 25" Samsonite spinner from Suitcase.com and I love it. I received my bag in time to travel for the holidays and having priced the bag in stores and other online stores, I know I got a great deal. Good doing business with Suitcase.com

I was able to easily find the product I was looking for and I received it in a fair amount of time.

Ordered three items and only two arrived. Have checked shipping status and it hasn't changed in a week so not sure where it is or when it will be delivered. Definitely not before Christmas as it is December 24th.

Two of 3 items arrived in good time. I used the Live Chat function to inquire about the third item and was told it was on the way. It has been 12 days and I still havnt recieved the item or recieved any communication. I ordered on 12/11, it is now 12/23 hope I get it tomorrow as it is a Christmas gift.

I have a 30 year old TravelPro and have now bought 3 as gifts. Great product that is wonderful if you can get a good, non-list price.

Product was delivered fast and box was well taped.

A very smooth purchase and delivery experience at a competitive price plus free personalization of my wallet (monogram) and free shipping. Would buy from them again.

Good online product presentation, excellent telephonic customer service, delivery on time.