We had a wonderful holiday in Portugal booked with Sunhat. The website had detailed descriptions and plenty of photos which helped us pick a gorgeous villa with an amazing pool and outdoor space. Book... Toon meer
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A* from booking to airport drop off! Beautiful villa, immaculate, everything provided for exactly as described, fantastic location, safe and private. Brilliant airport transfers arranged for us and... Toon meer
Bedrijf heeft geantwoord
Would highly recommend sunhat villas, the ones we stayed in, the 4 brothers apartments in olhos de agua in Portugal were comfortable, bright, spacious, very clean, near everything with lovely pool.... Toon meer
Bedrijf heeft geantwoord
First time booking through this company. Will definitely use again. Every email/text i sent was responded to very quickly. Everything explained/ confirmations sent through. Couldnt recommend more - fa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Luxury holiday villas in the Algarve, Tuscany, Balearics, Croatia and Barbados. Lowest rates Guaranteed. We have intimate knowledge of all of our hand-picked luxury villas, apartments and townhouses.
Contactgegevens
103 Newport, LN1 3EE, Lincoln, Verenigd Koninkrijk
- 01522 889450
- reservations@sun-hat.com
- www.sun-hat-villas.com
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Thank you!
We have just returned from a wonderful family holiday in Portugal and I cannot recommend Sun Hat Villas highly enough.
From the moment we booked, the service was exceptional. We received a 10% discount on our initial booking, which was a lovely start, but it was the level of communication and support throughout that really stood out. Every query was answered promptly, clearly and professionally, making the entire process completely stress-free.
One of the standout features was the Sun Hat Villas app, which was incredibly useful during our stay. It was packed with recommendations for local beaches, restaurants, bars, attractions, family-friendly activities and nearby amenities. It felt like having a local guide in your pocket and helped us make the most of every day.
The villa itself exceeded our expectations. It was spotless, secure, well-maintained and perfectly suited to families. The air conditioning was excellent (a must in the Portuguese heat!), and the location could not have been better. Everything we needed was within easy reach, yet the villa still felt private and peaceful.
What impressed us most was the attention to detail and the genuine care shown by the Sun Hat Villas team from beginning to end. Booking a family holiday can sometimes feel daunting, but they made the entire experience effortless.
We wouldn’t hesitate to book with Sun Hat Villas again and will happily recommend them to family and friends. Thank you for helping us create such wonderful memories. See you next year!

Antwoord van Sun-hat Villas & Resorts
Sun-hat Villas & Resorts were fabulous from start to finish with our booking and holiday
Sun-hat Villas & Resorts were a fabulous company to book with and made everything easy from start to finish of our holiday.
We stayed in a 2 bedroom villa at Four Seasons Fairways in Quinta do Lago which was lovely. The accommodation was spacious, clean and had a lovely outside area and own pool. Fairways is a fabulous resort with great amenities and a lovely restaurant and bar with extremely friendly staff.
I would highly recommend booking with Sun-hat.

Antwoord van Sun-hat Villas & Resorts
We had an amazing holiday in an amazing…
We had an amazing holiday in an amazing villa .

Antwoord van Sun-hat Villas & Resorts
Excellent
Excellent Villa , excellent company to use . Overall can’t fault the stay at all. Had a fabulous time . Would book again !

Antwoord van Sun-hat Villas & Resorts
Fabulous Holiday
Just returned from a 14 night stay in Carvoeiro, The Algarve. The villa Casa Patricia was really clean, very spacious, modern, well equipped and situated in an ideal location. We had a fabulous holiday and wouldn't hesitate to recommend Sun hat Villas & Resorts.

Antwoord van Sun-hat Villas & Resorts
Give Sun-hat villas a go
From start to finish Sun-Hat were great - booking operatives pleasantly polite, efficient and switched on, rep on ground was good, the app is very useful and all around decent experience - definitely use again. Details of apartments very accurate.

Antwoord van Sun-hat Villas & Resorts
We have booked several villas with Sun…
We have booked several villas with Sun Hat. The reason we keep coming back is because the friendliness of the team is consistently amazing. The knowledge they have of the villas and the surrounding area is beyond belief. They always do what they say they are going to do when they say they are going to do it

Antwoord van Sun-hat Villas & Resorts
Sun Hat are very helpful and professional
We have booked in the Algarve with several companies in previous years with generally good experience but Sun -Hat are the most helpful and responsive that we have dealt with. We booked Villa Zara in Val do Lobo and it was excellent with amazing sea views and very comfortable accommodation.

Antwoord van Sun-hat Villas & Resorts
We had a very good experience with…
We had a very good experience with Sun-hat Villas when we stayed at the Praia Vista apartment (A30C) near Dunas Douradas. We encountered a serious problem with the AC and the apartment resembled a sweat box. Clearly the AC was not working and the local representative, Chris, kindly moved us to another apartment with adequate AC.
Sun-hat approached the owners, Laura & James, to ask them to fix it but they declined. TBH, they are a disgrace so we had no alternative but to move or just go home. It seems the AC system in the block, including Praia Vista is completely broken. We were reliably informed when we arrived that the entire AC system needs replacing, and not just a fix, so the owners would have known this but still took our booking. So if you are planning on staying at Praia Vista over the coming months, I suggest you get assurances that the AC is replaced and full working or find another place to stay. This situation has ruined our holiday, I hope you don’t encounter the same issues.
The apartment is tired and there are several other problems with the apartment, electric switches not working, leaking sinks and whilst cosmetically it look appealing, the owners need to reinvest. The owners, realising we wanted to move, offered us a possible discount on our next holiday at Praia Vista. The sheer audacity of their comment demonstrates their arrogance and the chances of revisiting Praia Vista are non-existent. They have lost a valuable customer.
The only good thing about this post is that Sun-hat delivered. The representative listened, understood and handled our complaint very well. We now just simply wish to enjoy, what remains of our holiday, a comfortable and relaxing stay but wish to inform future residents of the issues they face.
I appreciate that the air conditioning system was not repairable but we were told that the apartment had not been occupied since 11 May when it was much cooler. I also think that air conditioning should be tested before occupancy to make sure it is running efficiently. This clearly was not the case and we spent five sleepless nights in stifling conditions. We were both exhausted and unhappy.
We were indeed moved to another very similar apartment but this involved packing suitcases again and transporting luggage and all our refrigerated items and food to another property.
The whole issue totally ruined our holiday.
I appreciate that Sunhat were very helpful and sympathetic but that did not help our immediate situation.
We really thought we had found our long term holiday property but this is not now the case.

Antwoord van Sun-hat Villas & Resorts
Great company to deal with very…
Great company to deal with very friendly and efficient this is our third time booking with them and we will be booking again.

Antwoord van Sun-hat Villas & Resorts
Villa Do Cerro
We stayed at the Villa Do Cerro in Carvoeiro, Portugal for 5 nights and WHAT A HOLIDAY. The Villa was absolutely beautiful. It was clean and had everything we needed for an amazing stay away. Naomi helped us throughout the entire booking process and was AMAZING. Every question and query I had was answered in record time. Could not fault the service or the stay. Will 100% consider booking again with sun hat.

Antwoord van Sun-hat Villas & Resorts
I requested a surprise welcome pack…
I requested a surprise welcome pack for my son and his girlfriend on their arrival at their villa . I spoke to a lovely lady called Naomi Belsham , who went out of her way to help me fulfill my request . I was also kept up to date via emails . Outstanding !! Thank you again 😁

Antwoord van Sun-hat Villas & Resorts
Sun-hat Villas are first class
Sun-hat Villas are first class, all the way through from helping you look at options for your break, to preparing to go, and once you are at your resort checking in to see that everything is going well. The team are extremely friendly and very helpful, and I have booked with them multiple times because I trust them and find them to be very efficient.

Antwoord van Sun-hat Villas & Resorts
10 fabulous days in VDL
We had 10 fabulous days at Villa Marchesa in Vale do Lobo. I cannot recommend it highly enough. Beautifully and stylishly decorated. Everyone was catered for and was so spacious that no one felt on top of each other.

Antwoord van Sun-hat Villas & Resorts
Excellent villa rental agency
Excellent villa rental agency. Personal and responsive service. We now always go with Sunhat for Algarve rentals. Definite 5 star.

Antwoord van Sun-hat Villas & Resorts
Great company to book with
Great company to book with. Villa was excellent and if anything better than expected. The booking process was easy, resort staff great. Would definitely use again and recommend.

Antwoord van Sun-hat Villas & Resorts
Great communication from Sun hat
Great communication from Sun hat, did exactly what it said on the tin.
Would recommend.

Antwoord van Sun-hat Villas & Resorts
Naomi the superstar!
So far, we have had nothing short of a fantastic experience booking our first self catering villa through sun hat villas with our baby and can already see us using them on a regular basis! From the main details of keeping us informed with check in details all the way to recommending local Pilates studios, Naomi has been absolutely brilliant 10/10 and can’t wait for the holiday! X

Antwoord van Sun-hat Villas & Resorts
Excellent communication
Communication is excellent and all information provided is brilliant.

Antwoord van Sun-hat Villas & Resorts
Superb!
Superb choice of villas. Had an excellent stay in the Algarve. Will book again.
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