Sunshine Home Improvements Reviews 

Joel & Nigel from Sunshine Home Improvements completed a new porch. Thank you so much Joel & Nigel for doing an excellant & awesome job. They were very professional,polite, hard working, caring & talked me through on what they were doing at each step, cleaned up & everything was left spotless. I love my porch, it has made a big difference & so many comments received from neighbours & friends. I would definitely recommend this firm.

I had a salesman come to our home for a ‘no obligation’ quote on replacing windows and 2 doors. In total there were 13 windows and 2 doors. Prior to them calling I received a ‘discount code’ for working in public services. The salesman arrived and was nice enough, polite and nothing unusual. He then quoted us £33,000. Gobsmacked as didn’t expect that cost. Informed them this was out of budget and they offered a 5 year payment plan of £670 a month. Again, stated not affordable and so they kept knocking the price down. Said with my discount code it brought it to £15k. I was a bit more interested so said I would think about it and get back to them by the end of the day. The salesman told me this was not possible and if he left I’d lose my discount. I was thrown off as thought it was a no obligation quote. Informed again as a couple we needed to think the decision over as the windows weren’t awful just old as we had just bought the property and weren’t desperate. Again, told no. At this point the salesman then started to talk about fitters needing a wage with families to feed and support and our job would help feed the fitters and their family. We ended up agreeing to finance just to get him to leave. He finally left only to return 10 minutes later and caught us talking to a neighbour, said we hadn’t signed it all correctly and he wasn’t leaving until we had.

We cancelled the finance straight after. We are neurodivergent and the experience was a difficult one to manage. Whilst he wasn’t ’intimidating’ as such, he was pushy and persistent that we needed to sign the contract as the company needed the job. A 30 minute no obligation quote for us to think about and would last 12 months, turned into a 3 hour ordeal with a salesman sat at our table telling us fitters needed to support their family and they needed the job.

We recently had all of our new windows and doors fitted by Sunshine, with Selwyn and Reece carrying out the installation, and I honestly couldn’t recommend them highly enough.

Our old aluminium windows and doors had been fitted very poorly in the past, so every time the team removed something there seemed to be another unexpected problem waiting underneath. Looking at it myself, I kept thinking, “Oh my goodness, what next?” Yet Selwyn and Reece took every challenge completely in their stride. They handled each issue professionally, confidently and without hesitation, finding solutions quickly and efficiently. Their experience really showed.

The windows and doors themselves are absolutely stunning. What originally started as replacing our back door for security reasons, along with updating the windows because several had blown and were full of condensation, has completely transformed our home. It genuinely feels like a home improvement rather than just a repair, and I have no doubt it has added value to our property.

The installation was carried out quickly, methodically and to a very high standard. They took great pride in their work and even cleaned everything up afterwards, leaving the house spotless. I’d happily have them back again for any future work.

One thing that really stood out to me was how lovely they were with our dogs. One of ours can be a little grumpy with strangers, but they immediately understood how to approach them and were calm, patient and friendly throughout. As a dog owner, that meant a great deal to me.

From start to finish, the entire customer journey with Sunshine has been effortless. The company genuinely has a family-values feel to it. You never feel like just another customer or a sales target. Instead, they keep you informed throughout the whole process and make you feel genuinely valued every step of the way.

A special thank you also goes to Matilda, who visited us at the beginning of the process. She took the time to explain everything clearly, carefully measured up, made sure we fully understood all of our options, and helped us arrange the finance. At no point did we feel pressured into buying anything we didn’t need. Instead of the usual sales pitch you often get from larger companies, she simply gave us honest advice, explained what Sunshine could offer, and made sure we were happy with every decision.

Having never used a window and door company before, I chose Sunshine purely because a family member had recommended them after having their own windows and doors installed. They spoke so highly of both the quality of the products and the people fitting them that I didn’t even bother comparing other companies first—which is very unlike me, as I usually research every option before making a decision!

I’m so glad I trusted that recommendation because Sunshine exceeded every expectation. I wouldn’t hesitate to recommend them to anyone looking for new windows and doors, and if I ever need them again in the future, I sincerely hope Sunshine is still there to do the job.

Thank you to everyone involved—you’ve been fantastic.

The quality of the windows and bi-folding door are really good. But in particular, Tom and Iestyn who fitted all the windows, front door, back door and bi-folding door were amazing. They worked hard, were efficient, friendly, supportive and just all round great professionals. They represented the company really well.

From start to finish Joel and nigel did a fantastic job of all my windows and door 2 lovely boys nothing to much trouble for them came on time cleaned all mess up even the man that came here to measure windows really lovely sorry I cant remember his name but I would definitely recommend this company to people couldn't fault nothing 13

Mum had the whole upstairs windows done and a change of patio door in living room. What can i say but absolutely love this company. From talking with Adrian and Tim to meeting Amy and Matilda. The fitters Tom and Iystyn sorry if i spelt that wrong. Were amazing. They arrived and from that moment they were so friendly and explained things. Very professional, very polite, cleaned all the mess afterwards. Never stopped for a break was really impressed by both their attitude and work ethic. Looking forward to having the downstairs door and windows done now. Would thoroughly recommend the company and these fitters to everyone.

From ordering our new back door to it being fitted was a really good experience. Biggest thanks to Rhys and Selwyn, who quickly removed the old door and frame, replacing it with a tailored new door,. They were prompt and thorough. Well done!

Absolutely amazing company. Couldn’t fault anything at all. Fitters was excellent cleaned up well after them couldn’t fault them at all. Catrin jones is the most polite person on earth, she always goes up and above to help us out which really makes it easier for us, Catrin your one in a million enjoy your Easter egg in July lol xx

Absolutely terrible service. Started with pushy salesman who tried to arrange fitting over Christmas. Then the actual fitters who trashed the place, damaged walls and squeezed a 4 day job into two days by rushing and working really late (not good when you have 2 small children) so they could have a day off (their words). Then after they left and we tidied up, because they didn't bring any brushes or hoovers. we found a bit of damage to the front door and a window. We tried contacting them about it and after a month or so and multiple calls, someone came out to look at it but nothing else. We rang a few times more and got a lot of excuses and aggro over the phone bringing my partner to tears. COMPLETE LACK OF CUSTOMER SERVICE.

Had my kitchen worktops & splash back done last week fitted by Jay from Sunshine Home Improvements. Jay was very professional, kind, polite & answered all my questions & put me at ease. Nothing was too much trouble & throughly cleaned up after. Thank you so much Jay. I had a few concerns regarding some electrical, gave me advice. Received a phone call from Tim, who sent an electrician out the same day to check a few sockets out & put my mind at rest as living on my own. Thank you Jordan for checking things out & for putting in a new socket. I would defo recommend this company 100 percent, very professional in every way. Now looking forward to having a new bathroom.

We have had our conservatory replaced and changed into a sun room with a roof, lighting and heating. The fitters that ripped out the old conservatory and fitted the new one were brilliant. The team we had were headed by Morgan and his crew and they were always friendly, courteous and helpful.

This was not a budget job and was more expensive than other quotes we had but the materials and amount of insulation, the workmanship etc were all top notch.

The work is not fully completed yet but when it is I will place another review.

Excellent service by Rhys and selwyn, respected our premises. Worked hard and a friendly team. Would highly recommend these two boys!

The technicians from Sunshine Home Improvements are skilled professionals they installed my new Georgian style triple glazed windows very efficiently and to a very high standard.
The uPVC windows are good quality and I'm impressed with the locking system on each of the opening sashes feel firm and secure when closing which is important to me.
They were friendly and considerate, and
I'm delighted with the results.
The team were very clean and tidy, and meticulous from start to finish
I would highly recommend Sunshine Home Improvements to anyone looking to have any of the services they offer.
A very satisfied customer in Penarth 👍

Daryl, did absolutely brilliant job fitting out a new bathroom and downstairs toilet really pleased with it, he worked really hard nonstop was very polite and very informative.

Good quality and service and the the window fitters Ashley and josh were fantastic excellent workmanship efficient and clean would highly recommend

Very friendly, speedy work. A pleasure to have them in my house.

Thank you very much Selwyn and Reece for a great job and went out of there way to help and give advice as it was over a 100 year old house. The quality of the windows are brilliant very happy customer.

We’ve just had triple glazed windows installed by Joel and Nigel, and we couldn’t be happier with the result. From start to finish, their work was absolutely superb. They were easy to talk to, answered all our questions clearly, and gave us great advice throughout the process. The quality of the installation is excellent — everything feels solid, well-fitted, and finished to a very high standard.
Joel and Nigel were also a pleasure to have around. They were friendly and professional. They kept everything tidy, worked efficiently, and made the whole process smooth and stress-free.
The difference the triple glazing has made is already noticeable the noise reduction is amazing. It’s a fantastic upgrade to our home.
We would definitely go back to them again if we need anything else done and wouldn’t hesitate to recommend them to others.

Rhys & Selwyn did a great job.

Really happy with our experience of using Sunshine. Our windows look amazing and we have had loads of compliments about them. Thank you to Paul for arranging it all and thanks to Tom and Iestyn for fitting. You all made it very easy and straightforward and we are really pleased with our new windows. I would definitely recommend this company