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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I bought a bag of this yesterday & used some to top up existing pots, it has a strong aroma, it absolutely stinks, I thought something had died in the shed. I won’t be using the rest of the bag.

Beoordeeld met 1 van de 5 sterren

I'd love to know how they label this as Farmyard Manure when, according to their website it only contains 8% organic matter. Surely Farmyard Manure is 100% organic material? So it looks like the... Toon meer

Beoordeeld met 1 van de 5 sterren

I would strongly advise anyone considering Supagrow Organic Compost to look elsewhere. In my experience, the smell was absolutely unbearable. It wasn’t just the normal earthy smell you’d expe... Toon meer

Beoordeeld met 3 van de 5 sterren

Bought quite a bit of the manure and compost this year (40 bags). Manure needs digging in, as a mulch it dries too quickly and blows away. Compost is reasonable for organic matter and further digging... Toon meer

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1,9

Slecht

TrustScore 2 uit 5

118 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 7% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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1,9

Alle reviews

(118)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Not satisfactory

Got 4 at The Range. Can't accept the stinky and irritating smell. Also wonder about the volume, the bag is about 70% filled to me, so 35L-40L maximum, not 50L. Regret that I have opened 2 bags to check the quality, otherwise I will return them right away. Also regret not checking consumer's comments before purchasing. More, sorry to know I am not the only one to have such experience with this brand.

1 augustus 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good afternoon,

We are sorry to hear that you appear to have had a bad experience with Supagrow, we certainly pride ourselves on our product quality so customer feedback is very important.

Please can I ask that you send some images of the under filled bags to sales@supagrow.co.uk and one of our experts will be in touch where we will happily look to resolve all your points mentioned above.

Kind Regards
Supagrow

Beoordeeld met 2 van de 5 sterren

Wear gloves when handling

Wear gloves when handling. Not sure how this is classed as Organic, found different colours of glass in first 2 bags plus sandwich bag ties, bits of plastic. If it’s too good a deal…

10 juli 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Morning,

Thank you for leaving your review, are you able to send us some images over of the product you have - sales@supagrow.co.uk

We can then look into this further for you and have our product expert be in touch.

Kindest Regards
Supagrow

Beoordeeld met 1 van de 5 sterren

Very disappointed

I bought 10 bags from Homebase i was attracted by the cheap price. The compost smelt like burnt rubber tire. Question for SUPAGROW... what is it in the compost that looks super black like a rubber tire and smells like a rubber/ plastic car tire? And the pieces of twigs liok like they have been coated with an black oily substance like tar. I think as customers we deserve to know from SUPAGROW what it is this compost is composed of.

10 juli 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Rachel,

Thank you for your enquiry, if you could reach out to us on sales@supagrow.co.uk we will be more than happy to run through our product with you in detail.

Kindest Regards
Supagrow

Beoordeeld met 1 van de 5 sterren

Dead plants galore

Thought the compost felt well textured, albeit smelly, on initial examination! However, upon use, the product contained fragments of glass and multiple plants that have been in contact with it are now dead or dying!

100% avoid.

9 juli 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Matt!

Thank you for leaving your review,

Please be assured the smell will soon go once laid, this is a sign of a healthy compost! Are you able to send some images through to us on sales@supagrow.co.uk of the content and we will have our product expert get in touch.

Kindest Regards
Mollie

Beoordeeld met 1 van de 5 sterren

Avoid

This is awful stuff. Everything on my plot that it has touched has either died, is dying or is severely stunted. I dug it in to all of my existing beds and borders and wish I hadn’t. Like other reviewers have found, it smells awful and is full of plastic and glass. Never again.

27 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Jack!

Thank you for leaving your review,

This certainly doesn't sound like our product - if you could reach out to us on sales@supagrow.co.uk with your number we would love to have a chat!

Kindest Regards
Mollie

Beoordeeld met 5 van de 5 sterren

I had a great experience with this product

I had a great experience with this product - looking over some of the reviews I can see the confusion of maybe using it for the wrong purpose however I only know as I work in the industry

10 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Thank you for your comments Reece.

Beoordeeld met 5 van de 5 sterren

Brilliant Addition

I bought this from Homebase - great addition to my existing borders. Really pleased!

10 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Fantastic! thank you for your comments Kimberley.

Beoordeeld met 5 van de 5 sterren

' Didnt go in expecting to buy anything…

' Didnt go in expecting to buy anything for the garden but ended up picking up some topsoil- will share my veggie patch soon'

10 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Thank you for your comments Sam, enjoy your Veggie Patch !

Beoordeeld met 1 van de 5 sterren

Avoid

Bought ten bags of Supagrow organic peat-free compost from Homebase and followed the instructions carefully. Half my wife's new plants are now dying and will have to be replaced (if we can get them this late in the season) after using this vile smelling rubbish with bits of plastic in it.

10 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi John!

Would you like to reach out to daveg@vesales.co.uk, so we can take a look as this does not sound like our product.

This is used to mix in with existing to replenish the area.

Many Thanks
Mollie

Beoordeeld met 2 van de 5 sterren

We bought supagrow organic compost for…

We bought supagrow organic compost for the first time a couple of weeks ago, firstly the smell is terrible, and when I opened the bag it was grey and extremely hot, I thought it was going to catch fire, I had to spread it out and water it, not what you should have to do, won't be purchasing it again, very disappointed with this product.

9 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Elizabeth,

I do apologise for the slight odour! This will soon go once laid please be assured.

The product being ashy is down to the product still composting which is a great sign! Being hot can be down to where they have been stored in the shop or on the property.

If you would like to reach out on sales@supagrow.co.uk we will certainly look into this further.

Many Thanks
Mollie

Beoordeeld met 1 van de 5 sterren

Allotment tragedy

I really wish I'd read recent reviews before buying what you believe is good for your soil and plants. Everything that I have planted in this compost has died, which is heartbreaking when you have nurtured everything from seed, and expensive obviously! I will actively avoid all Supagrow products in the future.

7 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Mary

This is a shame to hear. The purpose of our compost is to mix in with soil that is already down. We have a few questions to ask, are you able to reach out on sales@supagrow.co.uk?

We are huge fans of gardening and take pride in our customers outcomes too, so would love to help you fix this!

Thanks
Mollie

Beoordeeld met 1 van de 5 sterren

we bought ten bags of this compost from…

we bought ten bags of this compost from Homebase. Dug into my raised bed for my vegetables and mixed it with last year's soil for my hanging basket and potted plants. To my sheer disappointment, all my crops and potted plants are dead within a few days. It smelt awful and was full of plastic, pieces of broken glasses, and twigs. I had high expectations as it said it's organic but now it put me in such an upsetting situation of losing crops and plants which I germinated since march. Two of my established Rose bushes also look droopy and sad since I topped up the soil with this compost. There must be something very wrong with this compost or maybe it lacks nutrition and organic matters. The weight claim seems very deceptive too.

3 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Farzana,

Hope you are well, I am sorry to hear this. I have personally used this and had such great outcomes so I really wan to help.

Can you reach out on sales@supagrow.co.uk so we can look into some images further.

Many Thanks
Mollie

Beoordeeld met 3 van de 5 sterren

Bought quite a bit of the manure and…

Bought quite a bit of the manure and compost this year (40 bags). Manure needs digging in, as a mulch it dries too quickly and blows away. Compost is reasonable for organic matter and further digging in, only major unwanted discovery has been a large piece of rough glass in a bag of compost. These are really for emptying out in full onto existing beds, certainly not for potting or seed growing etc.

1 juni 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Matt, thank you for your comments.

We take product quality very seriously at SupaGrow therefore would like the opportunity to discuss your issue regarding the piece of glass in more detail.

Please contact us at sales@supagrow.co.uk and we will have one of our product experts will get in touch.

Thank you
Tarmar

Beoordeeld met 5 van de 5 sterren

Needed cheap compost and plenty of it

Needed cheap compost and plenty of it. Smells as expected for a product that is composting. No frills, just cheap compost

30 mei 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Thank you Stephen. Let us know how you get on with our product.

Beoordeeld met 1 van de 5 sterren

Not 50l, more like 30 MAX FLUFFED UP!

I bought what I needed using an online calculator but then to realise it nowhere near what I need. I bought some more 2 weeks later and dumped a bag in a 50l tub, sadly I cant add photos, it's more like 30l! It was fluffed up and moist.. how can it lose 20l?
I've never seen flies like it in my garden, its horrendous. Bits of bags, sharp plastic in it, it's meant to be organic! It's not far off bark by the texture. One bag was mouldy at the top also.
Seems no one likes the stuff, I posted it on a large fb garden group and had so many similar responses.

Update: I sent images and I spoke to a chap on the phone, he stated they go out and the pallet it weighed so they know its the correct amount. That can obviously change hugely with water content. He said also he's picked up a bag and compared it to others at the garden centre and again it's clearly has a higher water content being as the bag is smaller. It's still composting so it will reduce as it degrades.
From my calculations I should have had 200lt left over from my raised bed, I bought 50 bags in total rom Homebase! I'm guessing I'm still about 800l short!
I bought this for the price but when you don't get what you think you're buying this is no bargain at all.
I'm not quite sure what the point was in me sending photos and speaking on the phone. He said he would have a chat with someone and I've heard nothing since.

0% customer satisfaction I've taken .y 3stars to 1 star to reflect this!

15 mei 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Afternoon Catherine!

I hope you're well,

Are you able to send some images through to daveg@vesales.co.uk and we can take a further look into this for you.

Kindest Regards
Mollie

Beoordeeld met 1 van de 5 sterren

Got 10 bags from homebase

Got 10 bags from homebase. Lots of plastic bits in it and large twigs. Has a strong boggy smell and was full of flies. Disappointed as the previous 10 bags I got were much better. Update since they replied: Almost all the plants that we planted in this compost have died. The roots don't seem to even grow properly in it. The tray underneath my plants now has an oily rainbow film that has come out from the compost. Also the reply says nothing about the plastic or twigs. I have half composted compost on my own pile so wouldn't buy this if I wanted half composted compost.

10 mei 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Morning Robert.

Thank you for your feedback, please be assured the strong odour will soon disappear, this is actually signs of the product still composting which is great news!

If you would like to get in touch please contact daveg@vesales.co.uk

Kindest Regards
Mollie

Beoordeeld met 5 van de 5 sterren

Amazing

Cheap price and amazing quality, couldn’t fault this product from Hombase.

12 april 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Morning Melissa!

Thank you for taking the time to leave a review, this is very much appreciated by the team.

Kindest Regards
Mollie

Beoordeeld met 5 van de 5 sterren

Great buy

Great buy, mixed it in with my rubbishy existing soil and can already see improvement, highly recommend!

12 april 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Morning,

It is great to see you have left 5 stars,

Thank you

Kindest Regards
Mollie

Beoordeeld met 5 van de 5 sterren

I had a trip to Homebase and fancied…

I had a trip to Homebase and fancied doing a garden project whilst the weather is good! This compost has completely changed my borders!!! I’ll send over some images for you.

12 april 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Hi Emily!

Thank you for taking the time to leave this review,

It is very much appreciated, we would love to see those images!

Kindest Regards
mollie

Beoordeeld met 5 van de 5 sterren

Recent purchase

I bought some of the compost from homebase recently, and shocked at how much this has transformed my soil which was full of clay, feels brand new!

12 april 2022
Review zonder uitnodiging
Logo SupaGrow

Antwoord van SupaGrow

Good Morning,

Thank you for your review, this is very much appreciated.

Kindest Regards
Mollie

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