I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Toon meer
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Lees wat reviewers zeggen
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Toon meer
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Toon meer
Bedrijfsgegevens
Over Superdry - Basingstoke
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
13-15 Paddington House, RG21 7LJ, Basingstoke, Verenigd Koninkrijk
- 01256 843580
4,8
Uitstekend
186 reviews
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Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
8 januari 2024
Fast delivery to store and helpful…
Fast delivery to store and helpful assistance by the staff in your Basingstoke store, thank you.
28 december 2023
My original visit to purchase garment…
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchange without receipt. His mother went with him and the staff made her feel they had stolen the garment. I went with Copy from my bank statement and they gave me a refund.
And took the trouble to check up purchase date.
30 november 2023
Great company, makes my fav clothes!!!
Love the clothes, fast delivery, great quality clothing . Love everything about this brand.
29 december 2023
Amazing quality products
Amazing quality products. Very good value for money. The digital experience coms around collection is not great but otherwise great.
3 december 2023
My daughter like it
My daughter like it, I ordered it online and collected from Basingstoke shop.
3 december 2023
Returned online purchase to store to…
Returned online purchase to store to exchange. Staff very helpful and explained situation.
5 december 2023
Very satisfied Super Dry customer
Excellent quick service will definitely be using Super Dry again..
1 december 2023
Super helpful
Didn’t have my size on the rack but I didn’t get the standard “if it’s not out, we don’t have it”, instead an order was placed and it was delivered to my house in 2 days!
27 november 2023
We returned online bought products to…
We returned online bought products to your store and the service was excellent - the whole process wasquick and easy. And since we were there, we bought some more stuff.
24 november 2023
Check what you’ve ordered x
I wasn’t sure that I had ordered the right item but the young lady in the Basingstoke store was very happy to inspect the parcel with me and provide alternatives to check that I had the right item. Great service Basingstoke store xxx
19 november 2023
Perfect clothing range staff very…
Perfect clothing range staff very professional and friendly.
18 november 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lovely ladies working in Basingstoke…
Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!
10 september 2023
Antwoord van Superdry - Basingstoke
Hi Monika,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
The assistant was very helpful
The assistant was very helpful. The size I wanted wasn’t in stock so he went out of his way to sort me the correct size and order it for me.
2 september 2023
SUPERDRY BASINGSTOKE VERY HELPFUL AND POLITE STAFF
The sales assistant Megan in the Basingstoke branch of Superdry was very helpful and very polite.
9 september 2023
Review zonder uitnodiging
Would buy from again
Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.
29 juni 2023
Great customer service fast deliery
11 juni 2023
Antwoord van Superdry - Basingstoke
Hi Claire,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Excellent Service
I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.
The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.
14 mei 2023
Antwoord van Superdry - Basingstoke
Hi,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
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