The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Toon meer
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Toon meer
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Toon meer
Bedrijfsgegevens
Over Superdry - Basingstoke
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
13-15 Paddington House, RG21 7LJ, Basingstoke, Verenigd Koninkrijk
- 01256 843580
4,8
Uitstekend
196 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect clothing range staff very…
Perfect clothing range staff very professional and friendly.
18 november 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lovely ladies working in Basingstoke…
Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!
10 september 2023
Antwoord van Superdry - Basingstoke
Hi Monika,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
The assistant was very helpful
The assistant was very helpful. The size I wanted wasn’t in stock so he went out of his way to sort me the correct size and order it for me.
2 september 2023
SUPERDRY BASINGSTOKE VERY HELPFUL AND POLITE STAFF
The sales assistant Megan in the Basingstoke branch of Superdry was very helpful and very polite.
9 september 2023
Review zonder uitnodiging
Would buy from again
Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.
29 juni 2023
Great customer service fast deliery
11 juni 2023
Antwoord van Superdry - Basingstoke
Hi Claire,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Excellent Service
I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.
The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.
14 mei 2023
Antwoord van Superdry - Basingstoke
Hi,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Quick easy online order
Quick easy online order.
Collection next day from my local store. Staff at collection were friendly.
7 mei 2023
Antwoord van Superdry - Basingstoke
Hi David,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Superdry is awesome … the range is…
Superdry is awesome … the range is vast, and quality is beyond reproach. It really frustrates and disappoints me that xxxl is usually out of stock …
4 mei 2023
I ordered a coat online which turned…
I ordered a coat online which turned out to be too big, I ordered the smaller size into a store and collected the new one whilst dropping off the original. The return was simple and the staff were friendly.
16 maart 2023
Great Customer care in the Basingstoke…
Great Customer care in the Basingstoke store, the assistant was very helpful, courteous and shared some the great things Superdry are doing for the environment. Great experience and outstanding customer service.
1 februari 2023
Good quality and service
The quality of their clothes is excellent. The service I received in the Basingstoke shop was very efficient and a friendly service
9 januari 2023
Really easy and prompt online transaction
Really easy and prompt online transaction. Goods arrived into store the next day and the tracker was amazing 🤩! Other businesses could learn a lot from the great service provided by Superdry 😊
10 januari 2023
Great product excellent service
9 januari 2023
Service over & above the norm
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arrived earlier than expected & and as a perfect fit. Great service & product
20 december 2022
Great product
26 december 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.