Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Toon meer
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Lees wat reviewers zeggen
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Toon meer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Toon meer
Bedrijf heeft geantwoord
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Toon meer
Bedrijfsgegevens
Over Superdry - Solihull
Geschreven door het bedrijf
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContactgegevens
Su-62, Touchwood, B91 3GJ, Solihull, Verenigd Koninkrijk
- 01217 040659
4,4
Uitstekend
222 reviews
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Staff member helpful but so dark
Staff member helpful. I purchased one item and she ordered the same in a different colour for me to be delivered foc.
I would just say though ‘please turn some lights on!’ This retail space style is very outdated and does nothing to sell your products.
30 augustus 2023
Ease of ordering
Ease of ordering, quality products and ease of return process for unwanted items
9 augustus 2023
Really helpful staff
Staff were really helpful and only too happy to order something in a different size which was delivered for free to our home address really quickly.
30 juli 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very helpful team
Very helpful team, went to look at a t shirt not in stock but found similar ones both in store and online (the one we wanted did not have size online). Love the quality of super dry & son likes the style & fit but a little expensive.
2 juli 2023
Antwoord van Superdry - Solihull
Hi Wendy,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
A lady Aliya ordered the product for…
A lady Aliya ordered the product for me, and she was very friendly and very helpful. Very nice store and lovely clothes, my trousers were exactly what I expected.
24 juni 2023
Antwoord van Superdry - Solihull
Hi, We're so glad to hear you had such a positive experience in store. Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards, Superdry Care
My order was very efficient i was told…
My order was very efficient i was told what was happening all the way through . And arrived earlier than expected .
9 juni 2023
Antwoord van Superdry - Solihull
Hi Simon,
Thank you for taking the time to leave a review.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Good qualiy garment at an affordable…
Good qualiy garment at an affordable price. In shop did not have my size for a top I wanted and it was ordered on line immediately by the shop assistant with free delivery promotion.
Best aspect of my purchase was that the item was not made in china.
7 mei 2023
Antwoord van Superdry - Solihull
Hi Caldarello, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments about your experience. Thanks again for the review. We really appreciate it.
Very prompt
Very prompt. Response and delivery
Lovely product but sleeves far too long.
Return process excellent and very helpful
11 mei 2023
Very helpful and pleasant sales…
Very helpful and pleasant sales assistant. Gave great advice tailored to me
28 april 2023
Ordered in store assistant was very…
Ordered in store assistant was very good in finding what I wanted, order receipt sent instantly, order arrived 2 days later from chosen drop off point , from start to finish very impressed with delivery information.
17 april 2023
Absolutely love this company
Absolutely love this company, amazing products, friendly staff in store and quick delivery with brilliant service for all online orders !
15 april 2023
Helpful staff, good quality shirts
Helpful staff, easy to collect order, shirts good quality and fit well.
10 april 2023
The Corecr size and free delivery
The Corecr size for me was not available in store. A staff member explained they could provide the correct size and deliver to my home address in two days with no delivery charge. The garment was delivered as promised and is a perfect fit. Great service
27 maart 2023
Brilliant so easy and friendly member…
Brilliant so easy and friendly member of staff
24 februari 2023
Excellent service
14 januari 2023
Purchased Aviator Leather and Red…
Purchased Aviator Leather and Red Bomber Jacket
Great customer service from your colleague in ladies wear
7 januari 2023
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