ST Reviews 

SCAM - Placed an order but no goods received. Just get fobbed off with emails saying it's on it's way.

As per the other bad reviews, paid my money got nothing. Have lodged a dispute with my bank to try to recover the funds. Stay clear of this company, why the hell havent they been shut down and prosecuted is beyond me.

This is a scam site. Avoid them. My payment was processed, but no goods ever sent. The accounts of the experience in the other reviews is accurate: little to no communication, then it devolved into insults and profanity. Please report any and all fraudulent acitivity to the authorities.

Ordered black pack kit for my L405 Range Rover. I was expecting delivery within a week based on the fact I am in Spain. It took 4 weeks with constant chasing to get it delivered. However, I was chasing because of the reviews I had seen on here after ordering.

If they had said when ordering it’s a 4 week delivery I’d have been fine with it.

Not so sure id use them again if I was in a rush but no issues with product itsself.

Delivery was via UPS and well packaged etc

Ordered a part they claimed was in stock. Following day I received a request to pay an extra £25 for DHL which I did in order to receive the past asap. 2 days later still no delivery... enquired and was given zero commitment to ship. When I requested a refund I received a foul based email calling me a C**T, PR**K, told to F***-OFF etc etc... pretty much what everybody else has received as a response.

They issued a refund less substantial fees being deducted for so-called (restocking fees which incidentally is prohibited under distance trading laws). They are in essence breaching many trading laws which I have flagged to both Trading Standards, Bank and clearing merchants.

Do yourself a favour and avoid these guys...

I ordered a part. Hadn't received any postage detail, so on the 9th day after I asked if had been sent, to which they confirmed simply "no", nothing else offered at all. I asked for a refund, they gave me 75% back ( I remain unsure it was them, or the bank, as i raised a dispute when nothing had been received after a week). They don't answer emails, I had no explanation of why they didn't send anything. Place is an absolute farce.

Avoid at all costs. I ordered a part for my car. Waited 2 weeks and still hadn’t heard anything. I emailed them to enquire about it and heard nothing, so I emailed again. I was then met with a very rude email in response. I requested to cancel my order and refund my money. I haven’t received any money back from them yet and my emails are ignored. I shall have to recover my money through the CC company. Please do not order from this company. I am amazed they are allowed to continue trading. Since leaving this review, I have been contacted by Super Tweaks via email. They emailed me to call me a C*nt.

These guys are cons, after placing an order and paying the amount including shipping, I got a message that my order was ready for shipping. I only had to pay another £30 for shipping...
So I cancelled and they cancelled, but no refund. Had to wait 2 months for the CC company to finish the dispute. (Which supertweaks tried to fight, mind you) unbelievable they are able to rip off so many people and still exist. ( many people have the same problems)

Scam. Placed the order. They charged me for the order. Then they say the amount does not appear in their statement. They ask for proof. I provide it. Tell them I’m trying to get a hold of them over the phone. Then they reply that Im being rude, and they will consider canceling the order. Guess I’m out of $500.
Do NOT buy from this page. They will rob you.

Do not deal with these robbers under any circumstances. They take payment for goods they don’t have and once you request a refund you are met with silence or abuse. Got my money back through my bank but how they are allowed to continue trading is beyond me. Only gave the one star as there is nothing lower.

Order parts arrived damaged, contacted by email straight away through website and through eBay as due to corona virus apparently no one still to answer phones!! No response whatsoever and now they have blocked me on eBay absolute scam of a company avoid at all costs have reported them to trading standards

Absolute scam do not us it’s company. No goods ever sent. Awful and rude customer service. When a refund was eventually issued it was for less than I paid. I cannot stress enough do not send these thieves your money.

Also if you write a review you will get abuse and threats. Although apparently they don’t care about reviews.

Initially I thought the ordered items would not come and acted wrongly upon that. longer then expected but the ordered items arrived and I am pleased with them.
It shows that patience is a virtue

Ordered a set of Land Rover Defender mud flaps from Supertweaks from outside the UK. After placing the order was asked for additional shipping charge of GBP 60. Immediately asked to cancel the order and request a refund, as the charge was not made known when placing the order. Was told to expect 14 days to process refund. It is now been over a month and despite several follow ups, no refund has been made.
Have since learned that the company address is fake and likely a scam site. Avoid at all cost!

Evertyhting is False! Don't Pay Anything!

I was wary of negative feedback Super Tweaks have been given, but they offered Porsche exhaust parts at a very good price, had them in stock, and delivery was very reasonable. Therefore I thought 'nothing ventured' and put in an order. Just to check, I dropped them an email, and they confirmed that the order was being shipped. It arrived as described 48 hrs later. Result. So my experience was positive. They could improve communication with automatic emails to update on each stage of the process as most do; it would have put my mind at rest a little.

This fugazi company run by dumb and dumber is so bad I don’t quite know what to say, would love to put a screen shot on here of me being called a c**t when asking for a refund due to being messed around but haven’t got the option to do so. Do not hand any money over at all, I have a fraud case going through with my bank to get my money back.

DO NOT ORDER FROM THEM!

On Dec. 27th I placed an order. On January 3rd, I received an email saying my order was being refunded. No reasoning provided whatsoever. I emailed on Jan. 11th enquiring about my refund and asking for a receipt confirmation. I get a response from Ricky saying allow 14 days. A month goes by and still nothing. I file a chargeback with my card provider and get refunded. I get a random refund from Supertweaks at the end of May for an amount less than I paid. I then receive a random refund in July for the remaining amount. I now receive a letter from my card provider advising of a recharge as I’ve now been refunded by supertweaks. Only took 7 months and two refund attempts! Attached was a letter from SuperTweaks saying I cancelled the order and accusing ME of fraud! These people have no shame!

Ordered Forza exhaust valve controller for Ferrari 360 in mid March from these wasters.
All 1 stars, because zero stars not permitted are correct.
Sequence:
I ordered, paid by payment card.
ST - Immediate email with order acknowledgement saying 'processing.'
Few days later, I contacted to get an estimate of delivery timescales.
ST - Came back quick & said to allow 7 - 10 days as they were out of stock & getting from US.
I waited a further 10 days, but no news. Contacted ST to ask status but got no reply.
Tried phoning, no answer just use email message.
Checked reviews online and smelt the rat.
Emailed them again and they came back and said, parts not in, 'how about we cancel order'.
At this point I ignored the rodents and went back to my bank to get a card chargeback (you need to wait at least 30 days from order date before they can start this and you must start within 120 days).
This came through after a couple of weeks or so, then you have to wait 45 days, the period in which the rodents can counter contest the repayment.

The dispatch of my order was considerably delayed, and unfortunately, when it was finally shipped, the incorrect items were included.

I have persistently attempted to communicate with them for a resolution, yet my messages remain unanswered.

Such conduct doesn't contribute positively to customer satisfaction.