Surreal Succulents Reviews 

292
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So pleased with my succulents! Yes, they were a little sad and floppy upon unpacking after their long journey, but they perked up the next day after a good repotting and watering. They're great qualit... Toon meer

Beoordeeld met 5 van de 5 sterren

I am more than happy with the service given to me by Surreal Succulents over the years. The website is clear and easy to follow and I always get the plants I am expecting. I find the website has the i... Toon meer

Beoordeeld met 5 van de 5 sterren

Plants are always well packed and arrive without damage. Pricing is reasonable for the quality & assurance that the plant has been well cared for. I'll be back!

Beoordeeld met 5 van de 5 sterren

Absolutely stunning plants delivered quickly and in perfect health. Really helpful care guide included so you can successfully care for your new plants. Can't recommend them highly enough.

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4,9

Uitstekend

TrustScore 5 uit 5

292 reviews

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4,9

Alle reviews

(292)

136 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Brilliant!

The plants were perfect. Haven't had succulents for years, and definitely not these for my garden. Only had them for 2 days and one flowered already. Amazing .

27 juli 2026
Beoordeeld met 5 van de 5 sterren

The online order processing and payment…

The online order processing and payment system straight forward, quick, and good updates. Timely notifications to know how deliveries progressing. A good all round package from sale to aftercare. Feels like more than an order, part of the surreal family with after care and notifications of products that have come back into stock, getting notified before others is like being prioritised, thats a nice experience to feel. And, of course the plants - just stunning, fantastic quality accompanied by helpful care information. Brilliant. Just brilliant

29 juni 2026
Beoordeeld met 1 van de 5 sterren

Very disappointed

Very disappointed, The website pictures grossly exaggerate the size of the plants. The pictures and indeed the receipt state that the plants are in 6 cms pots. They were not; rather they were wrapped, bare rooted and loosely in tissue paper. Possibly not the way to send out plants given the weather? I spent nearly £50 on four plants for our wedding anniversary and we feel completely conned by this company.

9 juli 2026
Review zonder uitnodiging
Logo Surreal Succulents

Antwoord van Surreal Succulents

Hello,

Thank you for taking the time to leave your feedback. It helps us continue to improve both our products and our service.

We’re very sorry to hear that your experience did not meet your expectations.

We work hard to make our website as clear as possible, and following your comments we’ll review the information provided to help ensure future customers know exactly what to expect before ordering.

We send our plants bare root because it is the safest way to package succulents for transit while also reducing plastic waste. Over many years, we’ve found this to be the most reliable method of ensuring plants arrive in excellent condition.

We will to look into this for you and do our best to resolve the issue.

Kind regards,
Jack
Surreal Succulents

Beoordeeld met 5 van de 5 sterren

Splendid plants and service.

As ever the plants arrived in excellant condition and arrived quickly. I can't praise S.S enough for the standard of their plants. There is excellant information on the website about each plant to ensure the maximum chance for survival.

29 juni 2026
Beoordeeld met 1 van de 5 sterren

It’s a total scam

It’s a total scam. I spent £49 . Thought I will get the plant shown on the pics. But get completely opposite. The plant were very small and wrapped up with paper. I totally disappointed . Will never buy anything from this company. Will never recommend to anyone

29 juni 2026
Logo Surreal Succulents

Antwoord van Surreal Succulents

Hello,

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that your order didn’t meet your expectations.

Having reviewed your order, we can see the plants supplied were the correct varieties and sizes ordered. Our plants are photographed in their growing pots, but are carefully shipped bare root wrapped in tissue paper. This is the safest and most reliable way to send succulents, and helps reduce unnecessary plastic waste.

We sincerely apologise that we haven’t met your expectations on this occasion, and we’ll continue reviewing the information on our website to ensure our shipping method and product presentation are as clear as possible.

Kind regards,
Jack
Surreal Succulents

Beoordeeld met 5 van de 5 sterren

As usual the delivery went well

As usual the delivery went well. Plants well wrapped and arrived quickly. Good communication throughout. This nursery is always willing to help with advice and aftercare.
The plants are healthy and gorgeous 😍
After dealing with a number of suppliers this one is my number 1 go to. Highly recommend 👌

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful healthy plants

Wow, what can I say, absolutely beautiful healthy plants. Fantastic selection and fast delivery. Definitely recommend to family and friends. I'll be back for more very soon. Thank you.

29 mei 2026
Beoordeeld met 5 van de 5 sterren

Great plants,which can't be beaten!

Great plants, clearly well nurtured and in good condition as plants. Plants arrived in top condition from Royal Mail and are doing really well since potted on. I love the great choice at reasonable affordable pricing. Would always recommend to anyone interested. Well done!

28 mei 2026
Beoordeeld met 5 van de 5 sterren

Exceptional quality plants and superb service

The quality of the plants delivered is top notch. Ordered some mystery succulents and some succulent cuttings and they arrived quickly, were well packaged and in superb condition. Will be ordering more, and would recommend that you, dear reader, do as well!

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great little plant

I bought the Cotyledon Orbiculata bar, otherwise known as Unicorn Poop. A plant I’ve been after for a while. It came good sized and well packaged. The plant was very healthy and I look forward to seeing it grow over time. I also liked the smiley face on my order notes it made me smile :)

29 mei 2026

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