Svetness Reviews 

Very happy with my trainer and how the workouts are going so far.🥰

So far, the experience has been great. Communication was easy with the manager who scheduled me with Scott — he’s amazing. I’m sure he’s one of the best trainers in the company. He pushes me to my limits but always knows how to modify the workouts around my injuries. I’m down 10 pounds with 10 more to go!

✨ ROXANA ✨
La mejor entrenadora personal que he conocido 💪 No es solo una coach, es una guía, una inspiración, una mujer maravillosa que transforma cuerpos, mentes y corazones. 🌸💥. Gracias Roxana por tu energía, por tu paciencia, por impulsarme cada día a dar lo mejor de mí, aun cuando siento que no puedo más. 🌈🙏
Tu disciplina es contagiosa, tu luz es única, y tu amor por lo que haces se siente en cada palabra, en cada entrenamiento, en cada sonrisa. ❤️
#EntrenadoraDeLuz #FuerzaYAmor
Best regards
Luz Ochoa

I've been using their service for years and I have great results! Their trainers are always on point and easy to communicate with and they are very professional.

Inhace nothing but good things to say about this company. My trainer is my workout buddy. He tells me if I'm messing up on an exercise. The brutal honesty is a big plus. I appreciate the challenges that I'm give, which I then apply it to my daily living. The follow up calls from the company are also appreciated and I know that they mean good with the motivation.

I was looking for a way to help me lose weight and get in shape. The trainers at Svetness kept me motivated and kept the workouts fun. I can't say enough what a great job they did. I have chronic RA and they tailored the workouts to what I can do while pushing me to improve.

Svet Fitness is the best place to transform your body, mind and soul! I love the 5 star treatment! Best in the biz! A celebrity favorite!

Svetness has been a game changer for my fitness! My trainer makes it super easy to stay consistent with personalized workouts. I love the flexibility it gives me. Highly recommend for anyone serious about getting results!

I’ve been training with Ildiko Scott and couldn’t be happier—she’s incredibly encouraging and always takes great care to work around my knee injury. Her support has made a big difference in keeping me motivated and feeling safe during every session.

TERRIBLE. Deceptive business practice. Abysmal customer service. They have had over 90 complaints with the Better Business Bureau. Don't give them your credit card!

I recently joined Svetness Fitness Studio, and I’m thrilled to share my experience
From the moment I walked in, I was impressed by the studio’s welcoming atmosphere. The layout is modern and spacious, featuring well-maintained equipment and a clean environment. It’s a place where I feel comfortable working out, whether I'm a beginner or more advanced.
Svetness offers a fantastic variety of classes, including cardio, strength training, yoga, and group fitness sessions. Each class is led by knowledgeable instructors who are passionate about fitness. They provide clear guidance and modifications, ensuring that everyone can participate at their own level.

The instructors at Svetness are outstanding. They’re not only skilled but also genuinely invested in the success of their clients. They take the time to get to know participants, offering personalized advice and support. Their encouragement has kept me motivated throughout my fitness journey.

One of the best aspects of Svetness is the sense of community. Members are friendly and supportive, creating an encouraging environment. I’ve made friends through group classes, which has made my fitness journey even more enjoyable.

The facilities are top-notch, with a range of equipment available for all types of workouts. There are also convenient amenities, such as locker rooms and showers, which enhance the overall experience.

Overall, I highly recommend Svetness Fitness Studio to anyone looking to improve their fitness in a supportive and motivating environment. The combination of excellent instruction, diverse class offerings, and a welcoming community makes it a standout choice. I’m excited to continue my fitness journey.

SCAM - it's basically impossible to cancel, they are so expensive and not worth the money at all, then it's nearly impossible to get in touch with them if you want to cancel. When you do get in touch with them they'll tell you that you have to pay your full "contract" even if you don't take the classes. Don't do it.

Svetness doesn’t care what happens as long as they get their money. I paid for sessions that my assigned trainer never showed up for and they would not let me use them even when they finally found a new trainer for me. Stay away from this company!

This company is a SCAM. You can never reach anybody to talk to. The number never works. Their chat is like 1 message a day if you are lucky. My personal trainer never show up for a few times making me unable to finish my credits. And they just asked me to do a few sessions a week, which I’m not able to due to my schedule. They don’t do refunds.

DO NOT GIVE THEM MONEY!!! I went through the process for a private trainer.  Though the contract promises one within 10 days I got the  "We have so many trainers in your area I bet we have someone assigned this weekend" line.  After 2+ weeks I was told me they couldn't find anyone in my area and were refunding me.  I've been waiting on that for 2 months now. Was given the billing department number to follow up but no one ever answers. Don't do it!!!

GET OUT! This company is a SCAM. Do NOT go with them. They do everything possible to get money and when you ask questions, they ignore you and lie. They took money from me BEFORE my honeymoon and BEFORE my set initial start date. It took 2 MONTHS to find a consistent trainer as they were still charging me. Then I asked to pause because they were not delivering the service. They tried to tell me there is a charge even though initially they said it’s fine. Then they SURPRISE charged me $450 for the pause even though I specifically asked if there will be anymore charges and they lied. I have been fighting to get reimbursed, especially since my 3 months that we agreed on WERE FULLY PAID. So please save your money and energy and go somewhere else. They do not give two shits about you, your physical well-being, and mental health.

Total Scam. Svetness collected funds promising a trainer within a couple days (contractually, they had 10 days.) After 10 days, they claimed there were no trainers in our city of 110,000 people. Then they had 30 days to 'hold' funds before returning. We are over 50 days and though I'm told the funds are being returned, they haven't been.

I signed up with Svetness and purchased 60 PT sessions for $4,500. This was to be based on 5 workouts a week for 3 months. (So $75 per session) The trainer they “selected” for me texted me and I quickly found out he had very minimal experience, and was very young. I’m a 55 year old woman and I thought this was a poor match. I was also disappointed that I paid that much money only to be assigned to a very inexperienced trainer. I contacted the person who had done my consultation/intake to be reassigned, which during the consultation she had told me could be done. She talked me out of it and said to just give him a chance. I worked out with him for a month. During our workouts his attention was on other things. His phone, reading and responding to text messages, etc. He would rush the workouts and leave 20 minutes early, consistently. I then got assigned to another trainer who was actually quite good. But it was a very disappointing start.
Another letdown was the nutritionist. She was not available to meet with me until 3 weeks in to my “membership”. This ticked me off because I mentioned that the nutritionist was important to me during the consult, nobody told me they have only 1 to service all Svetness members and that she was backed up 3 weeks. The nutritionist should be the first person you see.
Then I was a few days late in letting them know I didn’t want to continue my membership. They were fully aware I was unhappy, yet they charged me another $1,500 for 20 more sessions.(That I did not want, at all) Sucks because there’s no getting out of it, it’s in the contract. They couldn’t care less if you’re happy.
Then I didn’t use my 20 sessions in their allotted time frame, so they took the remaining 16 away and that was going to be that, I was essentially forfeiting my sessions and my $1,200. This was due to holidays, illness, vacation. So, to be clear..they forced me into another 20 sessions for $1,500 but then attempted to take 16 away, because my “time” was up. Only after I pitched a fit did they offer to let me use the remaining sessions for an additional fee of $150. I said no way, you’re charging me $150 to use 16 sessions that I paid $1,200 for and I didn’t even want them in the first place? So they gave me 30 days to use the remaining sessions. Wow, thanks so much for that.

It’s funny..5 star reviews on Svetness website, 1 star reviews here and bad ones everywhere else. Where’s the lie? They don’t care about customer satisfaction, they just want to bang your credit card as many times as they can. Needless to say, I would NOT recommend.

I had an hour long consultation that went poorly. The trainer had me fill out a FAQ form prior to this meeting. I don`t feel that he understood my situation and he developed some misconceptions about my situation. When I tried to correct them he doubled down and would not listen to me and insisted that his thoughts were correct. I felt that his suggestions were borderline dangerous for me to do. So I abruptly ended the conversation.

They mistakenly went through with a auto renewal of my plan when I requested them for account termination, and its been 6 months since they said they would give me a refund, but nothing has come through. Terrible response from the company. Would not recommend.