Terrible company do not work for them. So many people have not been paid. One of them also myself. I was off sick and didn't get paid on payday. No one contacted me to tell me I have no job they just... Toon meer
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Lees wat reviewers zeggen
I have left Intesa, who works for Switch Experts, and quite frankly, I’m glad I did. Intesa pocketed my Tax and National Insurance for an entire YEAR. When I asked for my P60, they t... Toon meer
Was looking for a broadband supplier & the best deal/ package for were I live & my current circumstances. Spoke to a Nicholas Dines & he immediately put my mind at ease, when I explanned what I was lo... Toon meer
Called up to set up my broadband spoke to luke, he was awesome very responsive very helpful have no complaints whatsoever, model customer service 10/10 I usually never leave reviews lol so that say... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
SwitchExperts is a comparison and switching service that helps you to compare prices on a range of products and services for your home and for your business. You can do it online or speak to one of our Switch Experts who will find the best deals for you.
Contactgegevens
Southmoor House, Southmoor Road , M23 9XD, Manchester, Verenigd Koninkrijk
- 03300583001
- customercare@switchexperts.co.uk
- www.switchexperts.co.uk
3,1
Gemiddeld
1K reviews
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Heeft nog niet op negatieve reviews gereageerd
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You did not listen
You did not listen, you caused me serious problems - I have cancelled the contract with Three! Do not contact me again,I can assure you I will never contact you again!!!!!
14 mei 2024
Antwoord van Switch Experts
Hi David. Thank you for taking the time to leave your review and raise this issue with us.
My team and I are very sorry that you have faced problems and had to cancel your contract as a result.
Although we do not directly work with Three, I will ensure that your details are removed from our system so that you are not contacted again.
We respect your decision to refuse any further calls, however, I also want to assure you that we've made it fast and simple to compare deals on our site without the need for a phone call.
Please go to: https://bit.ly/41aWmYg to see the latest deals and prices instantly.
I want to sincerely apologise again for your experience and hope that we are able to support you in the near future.
Thank you again, your feedback is invaluable in helping us improve our service.
Kind regards,
Victoria - Switch Experts
Very helpfull and found me the best deal
14 mei 2024
Did not actually switch
13 mei 2024
Antwoord van Switch Experts
Hi Matthew. I'm sorry to hear that you were sent a review invitation without formally enquiring online.
We have recently had an issue with our website which has now been rectified, however, my team and I can't apologise enough if this issue potentially deterred you from switching with us.
Please go to: https://bit.ly/41aWmYg to instantly view the latest broadband deals in your area, without the need for any phone calls or hassle.
You can easily compare plans and proceed if you wish to, at which point, we'll be in touch!
If you have any more concerns or questions along any step of the way, please get in touch with us.
Best wishes,
Victoria - Switch Experts
Said you would call me
Said you would call me. Called me and then no one spoke. However they did call me later and were quite helpful
15 mei 2024
Not Good!
The whole experience was far from satisfactory. My call was disconnected twice and no one tried to reconnect. I was desperate for help: the only saving grace, actually being able to hear a human voice. However, I am still trying to obtain some help with my change of suppliers.
14 mei 2024
Antwoord van Switch Experts
Hi Norma.
I really appreciate you bringing this to our attention and first of all, I want to express my deepest apologies for the poor service and technical issues you experienced.
We have since made sure that all of our phone systems are working correctly, as disconnection issues are rare. I'm sorry that on this occasion, we were unable to help you find a new broadband supplier, however, the team is eager to help you.
Please go to: https://bit.ly/41aWmYg to compare the latest offers in your area. If you select a deal, our experts will then handle the entire switch-over process for you.
We can find you a new supplier and start the set up after just one phone call - which we guarantee you will not disconnect again!
Thank you again for raising this issue with us directly and I sincerely hope to be able to assist you in the near future.
Best regards,
Victoria - Switch Experts
Antwoord van Switch Experts
Hi Justine.
Thank you for taking the time to share your feedback with us.
I'm really sorry that this has been your impression of Switch Experts, as it is never our priority to hard sell - especially over the phone!
We believe that handling the switch on behalf of customers whilst discussing all details in a phone call is the easiest way to offer personalised support and a speedy outcome. If you would be willing to try our service again, I'm confident that you won't be disappointed.
Our experts are trained to empower all of our customers to make the most informed choice when selecting a broadband deal.
Please go to: https://bit.ly/41aWmYg to browse the latest deals and get in touch with our team.
Thank you again and best wishes,
Victoria - Switch Experts
good service
15 mei 2024
Congratulations to the Switch Experts…
Congratulations to the Switch Experts Team!
To the Switch Experts Team:
I wanted to take a moment to sincerely thank your team for the outstanding service that they offered. I have had nothing but the best experience with Switch Experts, and I am very satisfied with the professionalism and amount of knowledge that we have both shown.
From the first question to the last answer, each person on your team showed a dedication to quality that really made you stand out. Your promptness, meticulousness, and readiness to go above and beyond to meet my needs were excellent. It is clear that your staff takes great satisfaction in providing your clients with excellent service.
I would also like to express my gratitude to your staff for their outstanding proficiency in [a particular field, if appropriate]. Their advice and ideas were really helpful to me in achieving my objective, resolving my issue, etc.
Overall, Switch Experts has provided me with excellent service, and I have no hesitation in recommending you to anyone who needs it. I appreciate your commitment to quality work and your repeated exceeding of my expectations.
Sincerely,
Natalie Henderson Lothian
14 mei 2024
Bad manners
Called to say I wasn’t ready to switch just yet and the person on the other end of the call cut me off mid sentence whilst trying to explain … Bad manners and just plain rude.
15 mei 2024
So simple…
It was so simple and relaxed as you waited for them to call, they explained everything after providing the best speed and plan for you. Then you receive your router within a couple of days.
11 mei 2024
Very helpfull
14 mei 2024
The agent was patient informative and…
The agent was patient informative and very thorough
14 mei 2024
Excellent service a very polite and…
Excellent service a very polite and helpful young man.
14 mei 2024
Great help with knowing how to engage…
Great help with knowing how to engage my new services
14 mei 2024
Sorted out really quick and Simple.
14 mei 2024
Rubbish company
I didn't get any offers or deals shown me. Just asked for all my contact details, I imagine now I'll be bombarded with junk mail. No point whatsoever using this company. Waste of time. I'll stick with uSwitch.
14 mei 2024
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