I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... Toon meer
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Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... Toon meer
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... Toon meer
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... Toon meer
4,9
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262 reviews
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Sharp Techies
Complicated solutions done quickly and expertly. Thank You!!!
8 januari 2024
Review zonder uitnodiging
Josh was amazing.
Josh was amazing! His knowledge in fixing the "lockout " from a Microsoft scam was impressive. His idea to put on "Ad Blocker" was brilliant. I had this same issue several years ago and this idea was never brought to my attention. Should I have another issue, I want him to be my technician if that is possible. He is a very bright young man and made me feel calm dealing with this issue. I have been using tech support since July 2014 and went through the transition of the U.S. Tech Support purchase.
8 januari 2024
Review zonder uitnodiging
She solved the problem quickly
8 januari 2024
Review zonder uitnodiging
Computer tune up and clean up
This was just a tune up and the technician Nathan was very quick with the cleanup and made a few valuable suggestions for maintaining the computer in tip top condition. I really like the Live Tech Support and have used if for many years. Vey good value . . . . .
8 januari 2024
Review zonder uitnodiging
Josh was stellar
Josh was stellar. Friendly, helpful. UNDERSTANDABLE, went above and beyond expectations.
8 januari 2024
Review zonder uitnodiging
The tech was super smart and tuned up…
The tech was super smart and tuned up my old computer better than I expected.
8 januari 2024
Review zonder uitnodiging
Jaime was very helpful and took care of…
Jaime was very helpful and took care of my problem. She explained what was happening and took care of it.
I am very happy with the results..
8 januari 2024
Review zonder uitnodiging
Tech support was gracious and so very…
Tech support was gracious and so very helpful and kind as technology of my 78 years has not ever been my forte'. Denmark was so patient with me as was tech support.
8 januari 2024
Review zonder uitnodiging
Very helpful and quick.
7 januari 2024
Review zonder uitnodiging
Already submitted answer above
Already submitted answer above. While the service has been great so far it still has taken up my time waiting for Specialist Team to resolve the problem and then answer a fairly long survey that is asking more than once for the same information.
7 januari 2024
Review zonder uitnodiging
They said that someone would connect me…
They said that someone would connect me to assist me with my problem. They did and they fixed it. Thank you. You are the best.
7 januari 2024
Review zonder uitnodiging
Macky Patio did a extremely difficult…
Macky Patio did a extremely difficult job successful. The most important thing he took the time to explain. No rushing off the phone with Macky Patio. No fooling around.He went in detail. I rate him 1,000%.
7 januari 2024
Review zonder uitnodiging
Friendly service
Friendly service. Knowledgeable technician. Made sure he understood what I wanted and proceeded to fix the problem.
6 januari 2024
Review zonder uitnodiging
Good customer service is very important
I finally was able to get tech John and he was very helpful and polite.01
6 januari 2024
Review zonder uitnodiging
Just knowing that US Tech Support is the real thing
Just knowing that US Tech Support is a great company that truly is there for its customers and what stops until you are a happy customer.
6 januari 2024
Review zonder uitnodiging
Not Computer Savvy and Need Answers, Call Them!
once you open a ticket they call back fairly quickly. They are very patient on the phone and easy to understand. Always ask if they have answered all your questions before they end the call or tech session. I work from home and I am not very tech savvy. My IT dept at work is tired of dealing with my questions about my personal issues with my computer. This is the PERFECT solution!
6 januari 2024
Review zonder uitnodiging
Windows 11 conversion from Windows 10 - reinstalled programs, etc.
Noel helped me get files reinstalled from windows 10 to 11, reinstalled programs on this new machine and did a great job
6 januari 2024
Review zonder uitnodiging
it was Jan
it was Jan, the tech understadning my frustration with the first tech which i had a hard time understanding.
6 januari 2024
Review zonder uitnodiging
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