I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws co... Toon meer
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Lees wat reviewers zeggen
Tech (Josh) was personable and asked me questions as to my preferences. Expalined why I should take certain optional actions on my setup for ad blocking, etc. He did it for me while I was talking & wa... Toon meer
Macky tried to help me create a CD-R disc for a dvd player firmware update. We spent 3 hours trying everything possible. Another tech to contact me tomorrow to finish. Macky was extremely professional... Toon meer
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the bes... Toon meer
I am happy that System Mechanic is now…
I am happy that System Mechanic is now working as I expected. The only problem I had was tuning my, no longer perfect, ears to the American accent. It might have been easier if the communication had been via the written word.
quick call back and issue resolution
good job
good job. Always good prompt service and proffesional results.
I did already
my call backs have been on time and…
my call backs have been on time and processional
It took a while to make connection with…
It took a while to make connection with an agent but once that was accomplished it went very quickly. Maricel was great and solved all my problems!
Rapid results today
Rapid results today! We got my external speakers to work again. The issue was the jack plug vs. a usb connection. We had to use the "headphones" setting instead of the "speakers" setting.
Excellent Service
The technician was courteous and professional. He had the technical knowledge to diagnose the problem and make the repair in a short period of time.
Fernando was excellent
It took awhile, but Fernando, my tech was able to fix my issue and was very professional.
God tech support
Efficiency
100% efficient PC Techs, but Sales people @ the first contact
DEEP CLEAN WOULDN'T COMPLETE
Even though I'm sure the techs were working on multiple computers at the same time, I could see prompt responses on my screen. It is so much more assuring to be able to see that something is being done.
I have been with Tech Solution and Iolo…
I have been with Tech Solution and Iolo for several years/ I think it is a good value. The Tech are always polite, fast, and fixes the issue the first time.
Things went will an I am happy
Things went will an I am happy. Bob
A Pleasant Experience
I had never had a problem updating or renewing an on-line program until this latest version of a program that I have been subscribing to for many years. This very courteous Technician resolved my problem and in a very respectful way. Unfortunately, my being over 88 years old, I forgot the tech's name already but I do not forget his courteous and respectful attitude.
A polite technician solved my computer…
A polite technician solved my computer problem with minimal effort.
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