Tegiwa Reviews 478

Visited store on Monday 9am, explained parts required. Was advised some needed to come from Honda, and I should receive in 2 days. By Friday, nothing received and no contact from Tegiwa ref delay. Called them and they advised which was causing delay, and I said I could make do without it and to dispatch the rest of the order. They said ok we need to refund you "£50 was it?" I was at work so wasn't sure, so I agreed. The refund should have been £63. Order dispatched. Received a few days later and a seal which I described was not the correct part, despite confirming this on initial order and on call later that week. Called them again to query refund and incorrect part, they agreed to send replacement part FOC. This wasn't dispatched same day so I called again following day and was told, warehouse was "busy" with a delivery. I advised from the start that it was VOR, but everyone just seemed so relaxed and unconcerned throughout the whole process. One of the call handlers advised that when refund was processed, no comments were recorded on their system so he could not see what had happened and had to look deper into it. Ability to identify required parts was poor, despite their website stating that this seal should always be replaced along with the rest of the job. First and last time I will use Tegiwa

I recently had the pleasure of dealing with Tegiwa via their Ebay Shop. I purchased a Ramair Airbox Replacement Kit for a Triumph Bonneville SE. We exchanged several messages regarding fitting and advice and an extra part was required which they supplied direct from Ramair in USA within 2 Days. Fantastic Service from Chris, I'll be back !! :-)
Very Highly Recommended AAAAAAAA***********

My order arrived really quickly, only issue was a part was missing, after contacting Tegiwa via Facebook they resolved the issue quickly and had the missing part express posted to me in Australia.

Brilliant - Blane Especially Helpful.

Ordered an exhaust and found quite a bit cheaper.

Blane was able to help and get a price match and get it shipped for next day delivery.

Great experience highly recommended.

Great service from these guys will defo buy again from them great communication too.five stars.

Eddie helped me out perfectly when I had a problem with a set of wheels I bought from you

Extremely fast shipping and great price. I bought a crz second cat delete pipe and there was no issues

Great service, very prompt delivery, spoke to rep to ensure part was correct, ordered and delivered. easy to deal with and alway courteous, great for Honda S2000 parts.

Tegiwa’s customer service is brilliant. They are very helpful and knowledgeable. Long story short I brought a product but wasn’t up to standard this wasn’t tegiwa’s fault at all! But with how caring and genuine there team is they made it there issue and prioritised everything I said. They offered me a replacement from a new batch, parts to make it fit better. My issue is now rectified and I couldn’t be any more happier.

Jim Forsyth really helped me out massively throughout the weeks very polite and positive!

Many thanks Josh.

Ive ordered parts from them that I needed for my engine build and was told there was a back orders of 2-3 weeks its been almost a month and no change on the order. I understand that they might not always keep everything in stock but I find it annoying they give me a deadline they couldn't stick to. this isn't the first time ive had this issue with Tegiwa Imports, I had a similar experience about a year ago so I assumed they had fixed this by now.

nice raccomended

Top lads, top brands, top quality items!

No me informaron del coste aduanero.
Siendo que en los términos y condiciones pone bien claro que el importe final es el total con gastos de envío, etc.. incluidos.
He perdido dinero, tiempo, y me habéis dejado sin vehículo más de 20 días.

Tegiwa helped me choosing the right coilover for my needs, despite the Extreme urgency, they went through and satisfied my requests. Eddy literally saved my holiday. Highly recommended.

Brilliant service from very helpful staff before making my order

The best choise of jdm honda parts on the market. Never got wrong part then ordered it. Very quick also. Highly recomending. Owner of Honda Integra DC5 type R :D

Ordering is easy, item came on time, works perfect

Great product. Well made and fitted perfectly. Best looking bonnet lifter kits on the market. Expensive but worth it.