Tegiwa are amazing, excellent customer service and my package even came with free haribos! Would use again and recommend to anyone who wants to get parts for there pride and joy
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently had to replace a pothole damaged wheel on my fk8 civic type r. The price from the honda main dealer was ridiculous and Tegiiwa could supply one a lot less direct from japan.The wheel arrived... Toon meer
Bedrijf heeft geantwoord
This company sent out defective goods, then spent the next 5 months avoiding refund and they have literally just outright refused any responsibility. They said it was outside of the return period, b... Toon meer
Bedrijf heeft geantwoord
I ordered a Maxton spoiler tip at a great price, it arrived quickly, unfortunately I’d ordered the wrong one, a quick phone call to Elliot at Tegiwa, and a return was created and correct one ordered a... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
480 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Top quality bonnet lift kit
Great product. Well made and fitted perfectly. Best looking bonnet lifter kits on the market. Expensive but worth it.
19 februari 2024
Everything arrived
Everything arrived, perfect. Only downside was the eta was not conveyed.
19 januari 2024
Max in sales is brilliant
Max in sales is brilliant. Very helpful and knowledgable. He made sure we had the best service possible and I look forward to ordering with you again. Thanks Max.
6 maart 2024
Review zonder uitnodiging
Brilliant company to deal with
Brilliant company to deal with , I highly recommend them
19 januari 2024
Great service
Great service. Part was as described and shipping was fast and hassle free!! Highly recommend.
19 januari 2024
Really really good customer service
Really really good customer service. I’ve used Tegiwa for numerous items throughout the years and all orders arrived safely and pretty well packed. The one time I had an issue it was resolved with a quick phone call where the next day delivery cost I paid was refunded and the item was sent and arrived the next day. Left me a happy customer that an issue was resolved quickly and with care.
8 november 2023
Review zonder uitnodiging
Awful service
Awful service. Missed half my order off. Packer left most of the order on the packing bench. No idea how you miss off a massive box of springs. Took a day off work unpaid to get delivery, wanted me to take another unpaid day off to receive the rest of my order. Offered to refund only postage. (it was free postage so basically offered nothing to say sorry for their mistake) Awful customer service. Will never use again.
13 februari 2024
Review zonder uitnodiging
Antwoord van Tegiwa
Hi there,
Regarding your comment, 'No idea how you miss off a massive box of springs' - I agree with you there, do humbly apologise for the trouble there. It is something that will be looked into properly.
With orders placed online you are welcome to bill and ship to two different addresses if need be. Saving you any time you need to take off, tracking
Then regarding the offer to make it up, I believe my colleague may not have worded it well. Shipping on orders over £100 are covered by ourselves, its not free, you guys just don't pay for it. The colleague should have explained this sorry, so you would be welcome to a slice of the order back and well as next day postage covered by ourselves for the trouble.
Either way if there are any further comments please feel free to get in touch.
Excellent service,arrived next day even…
Excellent service,arrived next day even the week before Christmas
21 december 2023
Great experiance from the Team at…
Great experiance from the Team at Tegiwa.
Was fully informed that my part was out of stock and coming from japan and kept in the loop.
Fantastic service as always... thank you
21 december 2023
Good seller
I want to apologize my first review.
Tegiwa has refunded my the entire amount comprehensive of the shipping cost.
Thanks.
2 februari 2024
Review zonder uitnodiging
Antwoord van Tegiwa
Hi, While this issue only relates to your local DHL customs agent,
We already fully refunded this order (INCLUDING your shipping cost) before you posted this 1-star review,
To which you replied with:
'sorry did not notice it,
Thank you so much again,'
We hope you would consider updating your review to be more reflective of our actual service, all the best.
Todo perfecto y muy rápido.
21 december 2023
Very professional company
Very professional company. Easy to contact and speak to a person quickly. Product that I ordered was excellent and very pleased with the quality of service I received.
20 november 2023
Great experience and quick shipping all…
Great experience and quick shipping all the way to South Africa!
20 november 2023
great people to deal with ♥️
great people to deal with , its the first place i look for parts as they have a large inventory , even tough not in eu , worth paying that extra bit for their exceptional service ♥️♥️♥️
20 november 2023
Organised site
Everithing with the order was ok but i didn't recieve 1 thing that i purchased. Site is very well organised. Easy to find parts.
20 oktober 2023
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