I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Toon meer
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Locatie
Wijzig locatieCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Lees wat reviewers zeggen
Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
Bedrijf heeft geantwoord
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Toon meer
Bedrijf heeft geantwoord
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Contactgegevens
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Verenigd Koninkrijk
- 0333 034 6100
3,7
Gemiddeld
222 reviews
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Antwoord van Tenpin - Cambridge
Hi Christopher, thank you so much for the 5* rating of Tenpin Cambridge. We are thrilled to hear that you had a fun time and enjoyed your visit. Hope to see you back soon.
Take care,
Kirsty
Ten out of Tenpin
Wonderful staff, great service, excellent experience had by my daughter and me. Have been loads of times before and will visit again soon.
20 februari 2026
Antwoord van Tenpin - Cambridge
Hi Jamie
We're happy to hear that you and your daughter had such an excellent experience with our wonderful staff and great service. We appreciate your continued visits and look forward to welcoming you back again soon! Best wishes - Clare
Bowling alley is looking so untidy and…
Bowling alley is looking so untidy and staff look like they have just dragged themselves out of bed!
Couldn’t get bowling screen to work when arrived so had to go and find someone.
Then decided to play on arcades as we left and paid to use some of the games but they didn’t work, tried to get money back but kept being pushed from pillar to post and gave up in the end.
Expensive bowling alley frankly which doesn’t have anything going for it that warrants that price other than it’s the only one in Cambridge!!!
Shame as we went for our daughters birthday so kind of spoilt her day.
22 februari 2026
Antwoord van Tenpin - Cambridge
We appreciate you taking the time to share your experience. We're sorry to hear that the alley's condition and service impacted your daughter's birthday. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk. Please use the subject "Review - Cambridge" and provide a few details. We can then reach out to you directly, Best wishes - Clare
Almost 5 stars
This would have been 5 stars if it hadn't taken nearly 20 minutes - and 2 people from separate lanes reporting the problem - to unblock the balls at the pin end on the lanes
25 februari 2026
Antwoord van Tenpin - Cambridge
Hello. We appreciate you bringing the pin-end issues to our attention. We're sorry the delays impacted your experience and that it took so long to resolve. We'll investigate this to prevent future occurrences. Thanks for your feedback. We do hope to see you again soon. Many Thanks - Kimberley
Staff were extremely helpful
Staff were extremely helpful & friendly, place was clean the only downside is the bowling lanes could do with clearing empty glasses and food waste a bit more often.
20 februari 2026
Antwoord van Tenpin - Cambridge
Hi there, thank you for leaving Tenpin Cambridge an excellent 5* rating. We are so pleased to hear our staff had a positive impact on your visit! We appreciate the feedback regarding the cleaning of the bowling lanes and will ensure this is passed on. We look forward to welcoming you again soon! Best wishes - Kaylee
We had a great time playing pool and…
We had a great time playing pool and then a game of bowling.
Only downside was that the floors and tables were very messy.
A few of the pool cues were broken and there was only one chalk.
Bowling was fun.
21 februari 2026
Antwoord van Tenpin - Cambridge
Hi there, thank you for leaving Tenpin Cambridge a great 4* rating. We are so pleased to hear you enjoyed your bowling and pool games. We appreciate the feedback regarding the cleanliness of the venue and the availability of the chalk/pool cues. We will ensure this is passed on to the team for future improvements. We look forward to welcoming you back again soon! Best wishes - Kaylee
Lane was not ready had to wait 20 min…
Lane was not ready had to wait 20 min to be given after our booked time then had our lane turned off with two frames left each we booked for 5 people and got told we only would get 30 min on the lane as they was busy that’s a joke you can not complete your game in that time or enjoy your experience completely ruined our evening out
22 februari 2026
Antwoord van Tenpin - Cambridge
Hi Chris, thank you for leaving a rating and review for Tenpin Cambridge. We appreciate you sharing your experience and we're sorry your lane wasn't ready and that your game was cut short. We'll pass your feedback on to the relevant teams to review. Please feel free to pop an email over to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' and include the details of your visit should you wish to discuss this further. We hope you'll give us another chance in the future to welcome you back for a much better experience! Best wishes - Rosie
Antwoord van Tenpin - Cambridge
Hello Philip,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are delighted that you were given two adjacent lanes and that your granddaughter and her friend had a wonderful time. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura
The pizza was over cooked and chips order incorrect
The pizza was over cooked. I ordered cheesy chips and got normal chips. I didn’t query this at the time as we only had the lane for an hour and when going up to the bar / check in there usually is a long queue which would have used up our bowling time. There also was a shortage of the lighter balls which seem silly as it was half term and almost every lane was being used by children.
19 februari 2026
Antwoord van Tenpin - Cambridge
Hello CalCat,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you taking the time to share your experience. We're sorry the pizza was overcooked and you received the wrong chips. We'll look into the ball shortage and long queues to improve our service during busy periods. We hope your next visit is the 5 stars we wish to give all our customers. All the best ~ Laura
Food was absolutely appalling
Food was absolutely appalling! And for and hour you only get one and a half games not 2
20 februari 2026
Antwoord van Tenpin - Cambridge
Hello Lacie,
Thank you for taking the time to rate Tenpin Chichester 1 stars. We appreciate your feedback and are sorry the food was not good and you felt the games were short. All the best ~ Laura
Never have an issue when going to…
Never have an issue when going to tenpin, it's a weekly trip for me and my partner we always have a blast and the staff are lovely.
19 februari 2026
Antwoord van Tenpin - Cambridge
Hi Zak
We're happy to hear that you and your partner consistently have a blast during your weekly visits! It's great to know our staff's friendliness enhances your experience. Thank you for your positive feedback. Best wishes - Clare
Great
Great, customer service were super helpful, I had somehow managed to click the wrong time after checkout, they were very helpful and changed straight away. The kids also had a fab time.
13 februari 2026
Antwoord van Tenpin - Cambridge
Hi there
We're happy to hear that our customer service team was so helpful in correcting the time! We're also glad the kids had a fantastic time. Thank you for your positive feedback! Best wishes - Clare
Amazing staff
Amazing staff.
Shame about some of the customers!
One member of staff, carrying a mop and bucket, was pushed into by a toddler and her mother. He ended up covered by the contents of the bucket, but he remained calm and polite despite being ignored by the customer.
I would return but on a quieter day. Great service. Thank you.
16 februari 2026
Antwoord van Tenpin - Cambridge
Hi Aleta, thank you for the fab 4* review for Tenpin Cambridge! We're so pleased to hear that enjoyed the service from our team and we will be sure to pass on your kind feedback. We look forward to seeing you again soon! Best wishes - Adelaide
Facilities were clean and well run
Facilities were clean and well run, staff were really helpful made for a very good experience
17 februari 2026
Antwoord van Tenpin - Cambridge
Hi Karen, thank you for leaving Tenpin Cambridge a wonderful 5* rating. We are very pleased to hear our staff had a positive impact on your experience and that our facilities are clean! We hope to welcome you back again soon. Best wishes - Kaylee
Not the best!
We paid for an hour of bowling and a pizza as deal for my daughter's birthday. We have two young children, one is 18 months old and we needed a highchair. In the WHOLE of tenpin, they have ONE highchair that has broken straps. This meant we couldn't use it because our 18 month old can climb out. So it was unsafe!
We were in the middle of our second game when the hour timer ended and literally cut our game off. This upset my daughter as it was her birthday treat!
The pizza that came with the deal was awful, it was burn and hard
19 februari 2026
Antwoord van Tenpin - Cambridge
Hello Bethany,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you taking the time to share your experience. We're sorry the highchair was unsuitable and that the bowling time was cut short, impacting your daughter's birthday. We'll review our equipment and make sure it is up to regulation standards. We regret the pizza was not satisfactory and will address this with our team. All the best ~ Laura
Staff while booking in friendly and…
Staff while booking in friendly and helpful
The thing that spoilt it tables by the lanes were not cleared of dirty glasses and food containers very often
19 februari 2026
Antwoord van Tenpin - Cambridge
Hello Sarah,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're happy to hear that our staff was friendly and helpful during booking. We regret that tables near the lanes were not cleared often enough. We appreciate your feedback and hope that your next visit is a 5 star experience. All the best ~ Laura
Tables dirty
Tables dirty
Customer service ignoring you
We got sticky table and asked for cleaning and take them ages to come and wiped
Bar customer service slow and moody like you annoy them when they are on the phone scrolling
8 februari 2026
Antwoord van Tenpin - Cambridge
Hi Vicky, thanks for leaving a rating and review for Tenpin Cambridge! We regret to hear that the cleanliness and customer service were not satisfactory. We'll address your feedback with our team to improve the customer experience in the future. Please feel free to send us the details of your visit via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' should you wish to discuss this further. We hope to have an opportunity to welcome you back again in the future! Best wishes - Rosie
Antwoord van Tenpin - Cambridge
Hi Charlie, thank you so much for the lovely 5* rating and review of Tenpin Cambridge. It's great to hear you had a fun time and found the venue met our usual standards. We hope to see you again for another 5* experience.
Take care,
Kirsty
Customer service was terrible
Customer service was terrible, we was told staff and managers would come and see us and help us no one showed, waited 40 mins for food after being told it was 10 minutes and the food was that bad it went back and we got a refund!
7 februari 2026
Antwoord van Tenpin - Cambridge
Hi Emma, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate you taking the time to share your experience. We're sorry to hear that our service and food did not meet your expectations and that you had to wait longer than expected. We'll address this with our team to improve our service, but we're pleased to hear that a refund was issued for the inconvenience. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie
Fun evening out for youth group
This was an excellent night out with our local youth group, catering to a range of needs.
8 februari 2026
Antwoord van Tenpin - Cambridge
Hello Catherine,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are delighted to hear that your youth group had a wonderful night at our venue. We are thrilled that your needs were catered too. We look forward to welcoming you back again soon for another 5* experience. All the best ~ Laura
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