The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
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Lees wat reviewers zeggen
Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Toon meer
Bedrijf heeft geantwoord
Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Toon meer
Bedrijf heeft geantwoord
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
212 reviews
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Staff are slow and slow to serve at…
Staff are slow and slow to serve at counter there can be 4 members of staff behind the counter but the one serving has to change a barrel leaving queues we don’t order off the app any more because we can finish 3 games of bowling before drinks and food even arrive
1 februari 2026
Antwoord van Tenpin - York
Hi Ashley
We appreciate your feedback and are sorry to hear about the slow service you experienced. We'll address the staffing and order fulfillment issues to improve efficiency. We value your patronage and hope to provide a better experience in the future. Best wishes - Clare
Good value for money
Good value for money. Booked 2 games for 4 people Saturday afternoon.
24 januari 2026
Antwoord van Tenpin - York
Hi Patricia, thank you for leaving Tenpin York a lovely 4* rating! We're so pleased you found the games on Saturday afternoon to be of good value. Thank you for your positive feedback; we appreciate your time and we can't wait to see you again in the future! Best Wishes - Rosie
Great birthday outing
Staff brilliant, food good value and came out hot. Seating area cleaned between teams. Only downside, if you are a large team over two lanes, you can’t sit and chat but on the plus side the noise is reduced from the other lanes.
24 januari 2026
Antwoord van Tenpin - York
Hi Karen, thank you for leaving Tenpin York a lovely 5* rating and review! We're glad you enjoyed your experience with us! It's great to hear that our staff and food met your expectations. We appreciate your feedback regarding the seating for larger teams and are happy you found the noise levels acceptable. We look forward to seeing you again in the future! Best wishes - Rosie
Highly recommend
We always enjoy our visits to Tenpin! The staff are great, we love the set up and the food is fab! We LOVE the arcade and prizes at Tenpin more than Hollywood bowl aswell.
Can't recommend Tenpin enough! X
5 januari 2026
Antwoord van Tenpin - York
Hello Amanda,
Thank you for taking the time to rate Tenpin York 5 stars. We are thrilled that you always enjoy your visits and that you love the arcades. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Antwoord van Tenpin - York
Hi David, thank you so much for the lovely 4* review of Tenpin York! We are delighted you had such an enjoyable visit and we very much hope to welcome you back again soon! Best wishes - Mel
Antwoord van Tenpin - York
Hello Jill. Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in York. We do hope to see you again soon. Best Wishes - Kimberley
Fab experience evertime I take my two…
Fab experience evertime I take my two girls 10 and 7 and we always enjoy it and for the price its the best values bowling in Yorkshire I think. Staff very friendly and great with the kids. I will keep coming here
17 januari 2026
Antwoord van Tenpin - York
Hi Christopher,
Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly, we love to hear all about it and look forward to welcoming you back again very soon! Bes wishes- Steph
Our lane broke 3 times
Our lane broke 3 times, took nearly 10 minutes to fix the last time
18 januari 2026
Antwoord van Tenpin - York
Hi Michelle,
Thanks for taking the time to share your experience at Tenpin York. We regret that the lane malfunctioned multiple times. We appreciate your feedback and will review our equipment maintenance. Hope you will give us another chance in the future. Best wishes - Clare
Went with my two boys
Went with my two boys, to the York alley. Although we scored a few strikes, it registered as a 9 each time, I did mention it to someone at the desk but it wasn't fixed. Not the end of the world but it struck me just how uninterested the staff there were.
5 januari 2026
Antwoord van Tenpin - York
Hi Edward
Thanks for taking the time to leave a 2* rating for your experience at Tenpin York. We appreciate you bringing the scoring issue and staff attentiveness to our attention. We'll look into the equipment and address the team's engagement to ensure a better experience for everyone. Thanks for your feedback. If you would like us to reach out and discuss your experience, please send an email to customer.feedback@tenpin.co.uk using "Review - York" as the subject plus the details and we can get in contact with you. Best wishes - Clare
Antwoord van Tenpin - York
Hi there,
Thank you for your 1* review at Tenpin York! We are very sorry to hear you haven't had a great experience with us whilst on your recent visit to us and found the building to be colder than expected. We will ensure this is passed across to the correct team to make any future amendments needed and hopefully we can welcome you back to the venue again soon! Best wishes- Steph
The lane had a ball stuck in the gutter…
The lane had a ball stuck in the gutter for a while and the food took ages (over 30 mins).
10 januari 2026
Antwoord van Tenpin - York
Hi Joe, thanks for leaving Tenpin York a rating and review. We appreciate your feedback and are sorry to hear about the ball and the food delay. We will look into these issues to improve our services in the future. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Antwoord van Tenpin - York
Hello Yvonne, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Great bowling experience..
Great bowling experience... nice little touches like photo on screen... nice and clean in playing area and toilets. Food reasonable price and quite good
5 januari 2026
Antwoord van Tenpin - York
Hello Andrew, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are really pleased to hear that you had a great time with us. We will pass your comments onto our staff at York! We do hope to see you again soon. Many Thanks - Kimberley
Very competitively priced
Very competitively priced, would have cost more than twice as much to play at the same time at Hollywood Bowl York. Good facilities friendly, efficient and helpful staff.
30 december 2025
Antwoord van Tenpin - York
Hello, thank you so much for the lovely 5* review of Tenpin York! We are thrilled you had such a fab time with us and found our team really helpful and we can't wait to see you again soon! Best wishes - Mel
2 games of bowling & a free kids meal…
2 games of bowling & a free kids meal offer was great value for money. An affordable morning out with the kids
5 januari 2026
Antwoord van Tenpin - York
Hi Dawn, thank you for the fabulous 5* review of Tenpin York! We're happy to hear that you found great value in our bowling and kids' meal deal and we really hope to see you again soon for another 5* experience! Best wishes - Mel
Bowling with prepaid/ordered drinks
Booked bowling for 2 adults 3 children, at the time of booking i prepaid/ordered 3 slushies for the children, after 3 rounds drinks hadnt arrived, so went to question, got told he would look into it. Still nothing, almost 40mins into our approx 1hour game they finally arrived after having to go and question again, being told a ticket hadnt been produced, I know systems can fail, or person error but ...whole point of pre ordering is to save the messing around 🙄
29 december 2025
Antwoord van Tenpin - York
Hi Fiona, we are very sorry to see just one star has been awarded and we appreciate you taking the time to share your experience. We are very sorry the slushies you pre-ordered arrived so late. We will certainly look into this to prevent this from happening again and we very much hope you will still consider visiting us in the future! Best wishes - Mel
Overall it was a pleasant experience
Overall it was a pleasant experience, but all of the bowling balls were too heavy for me, and i couldn't find a smaller one.
30 december 2025
Antwoord van Tenpin - York
Hi Elise, Thank you for taking the time to leave a review of Tenpin York! We're glad you had a pleasant experience but we're sorry to hear the bowling balls were too heavy and you couldn't find a lighter one. We appreciate your feedback and will look into it for future visits! We do hope to see you again soon and we look forward to welcoming you back! Best wishes - Mel
Good friendly staff, faculties lacking
Good friendly staff. The lanes were really dirty and muddy as you no longer change shoes. Struggled to find a ball the right size. Had a really good time
30 december 2025
Antwoord van Tenpin - York
Hi JC, thank you for leaving feedback for Tenpin York. We appreciate your feedback regarding the lanes and available ball sizes; we will be sure to pass this on to the team. We hope to welcome you back again soon for more fun! Best wishes - Kaylee
Really good value for money
Really good value for money, loads cheaper than other bowling alleys I've visited.
Ordered food which was very average and tiny portions.
Kids next to us were unsupervised and throwing bowling balls from a great height and into other lanes, weren't challenged by staff.
I also ordered 3 drinks and last minute my son wanted to change his, the guy serving me nearly had a cardiac arrest as he had to void a drink to change it, genuinely thought he was going to cry.
Apart from this definitely good value.
4 januari 2026
Antwoord van Tenpin - York
Hi there, thank you for leaving feedback for Tenpin York. We are really pleased to hear you enjoy our prices but we are really sorry to hear you did not enjoy our portion sizes. If you would like to discuss any of this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - York'. Please feel free to include any other information not already here. We hope to welcome you again another time! Best wishes - Kaylee
Antwoord van Tenpin - York
Hi Lisa, thank you for the amazing 5* review for Tenpin York! We're thrilled to hear that you enjoyed the atmosphere and that our team were able to help during your visit. We look forward to seeing you back again soon! Best wishes - Adelaide
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