The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Visited for the new soft play with my 18m grand daughter. Go careful as they are understandably very very tight on the height restrictions and she was too tall for the tots area but wasn’t old enough... Toon meer
Bedrijf heeft geantwoord
Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Toon meer
Bedrijf heeft geantwoord
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
212 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fab service however only saw one…
Fab service however only saw one lady...so ques were building up
Sticky n gooey table n screen not pleasant
Had a good time thou
27 mei 2026
Antwoord van Tenpin - York
Hi Mary, thank you so much for the 3* review of Tenpin York! We are so pleased to hear you had a good time. However, we are very sorry to hear that some of your visit was not up to our usual high standard! Please be assured all of your feedback will be passed on so that improvements can be met and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
Antwoord van Tenpin - York
Hi Darcey
We are delighted you enjoyed your visit. We appreciate your kind words. We look forward to seeing you again soon. Best wishes - Clare
Antwoord van Tenpin - York
Hi Peter, thank you for the 5* review for Tenpin York! We're so pleased to hear that our team provided a speedy service, and we look forward to seeing you again soon! Best wishes - Adelaide
Shame about the service
The purpose of the visit was for our son’s birthday and we visited with six of his friends. The bowling was fine and the laser combat was satisfactory (although cut short by 10 minutes to accommodate the next party). The main reason for the poor score was a particular member of staff - whilst serving at the bar it was all eye rolls and tuts and a sense that customers were a terrible inconvenience. The same member of staff supervised the laser combat and the boys independently reported she was curt with them. A real shame as everything else was fine.
17 mei 2026
Antwoord van Tenpin - York
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in York. We are pleased to hear that you enjoyed the bowling game with us. However, we are extremely disappointed to hear the service that you received during your visit with us. If you would like to discuss this further with us, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Date day
My husband and I decided to go bowling for a date.
We had 2 options of venue, but Tenpin was so much more reasonably priced.
Lots of things to do all under one roof.
Would certainly visit again
13 mei 2026
Antwoord van Tenpin - York
Hello Joanne, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time at our Tenpin in York. We are pleased to find that you found our facilities good value for money and plenty to do. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were super helpful and welcoming…
Staff were super helpful and welcoming for my little boys party. The kids loved it!
13 mei 2026
Antwoord van Tenpin - York
Hello Miss Deryn Lloyd,
Thank you for taking the time to rate Tenpin York 5 stars. We're so happy to hear that our staff were helpful and welcoming for your little boy's party, and the kids loved it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Helpful, friendly staff
Helpful, friendly staff giving g attention to detail throughout.
28 april 2026
Antwoord van Tenpin - York
Hi Marlene, thank you for your 5* rating of Tenpin York! We would like to thank you for your kind feedback regarding staff, we will be sure to pass these lovely comments on to the team! Best wishes, Jade
Always a pleasant experience visiting…
Always a pleasant experience visiting ten pin at York.
Staff are always friendly and welcoming.
Ten pin is also much cheaper than others which is a bonus.
6 mei 2026
Antwoord van Tenpin - York
Hi, thank you for the lovely 5* rating and review of Tenpin York. It's lovely to hear that you had a pleasant experience and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty
Well we were seven and only got 6…
Well we were seven and only got 6 drinks.. had to remind them several times for seventh drink … they gave it on the way out.. overall it was average
16 april 2026
Antwoord van Tenpin - York
Hi Romij
We regret to hear about the missing drink and the reminders needed. We'll address this with our team to improve our service. We appreciate your feedback. Best wishes - Clare
Bowling family of 6
Attentive, helpful and friendly staff. Quick service of food and drinks.
15 april 2026
Antwoord van Tenpin - York
Hi Naomi
We appreciate you taking the time to leave us a 5-star rating! We're so glad our staff provided attentive service and that you enjoyed the prompt food and drink service. Best wishes - Clare
Very well organised
Very well organised. Kara did amazing job with entertaining the kids.
15 april 2026
Antwoord van Tenpin - York
Hello Agnieszka,
Thank you for taking the time to rate Tenpin York 5 stars. We appreciate your 5-star rating! We're happy to hear that everything was well-organized and that the kids were entertained. We are delighted to hear that Kara made such a positive impression. We hope to see you back soon. All the best ~ Laura
Great experience
Staff member was really friendly and helpful. Despite being busy they processed us really quickly. Everyone had a good time and the venue was presentable and clean.
12 april 2026
Antwoord van Tenpin - York
Hi Natalie
We're happy to hear that you had a good time! It's great to know our staff were friendly and helpful and that you found the venue presentable and clean. Thank you for your 5-star review! Best wishes - Clare
The icecream was so small
The icecream was so small.
Like ok I had already eaten the cupboard in the kitchen but waste of money. 👹
22 augustus 2025
Antwoord van Tenpin - York
Hi Shaniqua, thank you for taking the time to review Tenpin York! We're sorry to hear that you were disappointed with the icecreams and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Booking in procedure easy and…
Booking in procedure easy and efficient. Rink was ready to go. Equipment worked well. Drinks were good
9 april 2026
Antwoord van Tenpin - York
Hi Joan, thanks for leaving a rating and review for Tenpin York! We appreciate your 5-star rating! We are so glad the booking process was easy and that you enjoyed your experience. We hope to see you again soon! Best wishes - Rosie
Great fun had by all
Great fun had by all. Only trouble is the ATM charging to take out your own money.
15 april 2026
Antwoord van Tenpin - York
Hello Dawn,
Thank you for taking the time to rate Tenpin York 4 stars. We're glad everyone had great fun! We appreciate your feedback regarding the ATM fees, and we'll explore options to improve this for our customers. We hope to welcome you back again soon. All the best ~ Laura
Antwoord van Tenpin - York
Hi Alistair, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you enjoyed your visit and would recommend us. We can't wait to welcome you back again in the future! Best wishes - Rosie
Bowling experience Good, food not so good.
The bowling experience was good as were the other entertainments but the food is at the opposite end of the scale. It took nearly 30 mins to come and when it did it was cold. Pictures of waiting for deliveroo to fetch it from the local McDonalds and then a further delay as it was repackaged come to my mind.
15 april 2026
Antwoord van Tenpin - York
Hello Christopher,
Thank you for taking the time to rate Tenpin York 3 stars. We appreciate your feedback and are glad you enjoyed the bowling and entertainment. We're sorry the food was cold and took so long. We'll share this with our team to improve our service. If you wish to discuss this further, please email customer.feedback@tenpin.co.uk.
All the best ~ Laura
Good family fun
15 april 2026
Antwoord van Tenpin - York
Hi David, thank you for the excellent 5* rating for Tenpin York! It's great to hear that you had a fun visit with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Great Time!
Had a great time the team member (James) I interacted with was lovely really friendly and really helpful! Will be back!
15 april 2026
Antwoord van Tenpin - York
Hi Samantha, thank you for the brilliant 5* review for Tenpin York! It's lovely to hear that you enjoyed your visit and that our team member had provided a helpful service. We will be sure to pass on your kind feedback and we look forward to seeing you again soon! Best wishes - Adelaide
Antwoord van Tenpin - York
Hi Carol, thank you for the excellent 5* rating and review! We're delighted to hear that you enjoy the pricing and the atmosphere at Tenpin York, and we can't wait to see you back again soon! Best wishes - Adelaide
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.