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Tenpin Reviews 

10.176
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Large open space with lots of activities as well as bowling. Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bowlingbaan
  2. Bar
  3. Escape room
  4. Lasergamecentrum
  5. Vrijetijdscentrum
  6. Speelhal

Geschreven door het bedrijf

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contactgegevens


4,2

Goed

TrustScore 4 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(10.176)

9.784 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A nice place to spend time with friends…

A nice place to spend time with friends and family.

6 augustus 2026
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Antwoord van Tenpin

Hi Abdulla, thank you for the brilliant 5-star review of Tenpin Cardiff! We're so pleased to hear that you enjoyed spending time with your friends and family here and we hope to welcome you back again very soon for another fun experience! Best wishes - Mel

Beoordeeld met 2 van de 5 sterren

Not a very clear check in area as I was…

Not a very clear check in area as I was in a massive queue behind people exchanging arcade tickets for 5 minutes when I then saw someone come in and go up to an empty counter and a member of staff then greeted them to check them in.

The food was terrible, but the game was fun and the cocktails really nice.

6 augustus 2026
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Antwoord van Tenpin

Hi Terrie, thank you for taking the time to leave a review of Tenpin Plymouth Barbican! We're very sorry to hear about the confusion at check-in and your disappointment with the food. However, we're glad you enjoyed the game and the cocktails. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we hope you will still consider visiting us in the future! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Now free to park ...enter reg after you go inside. Dont waste money like we did!

Very attentive although initial service waiting to get to counter was very slow. Game went down fixed and extra 10mins added to game not overly generous as was prob just over 10 mins down but I guess this has a knock on effect to other folks waiting.
Pizza ok not amazing but good enough for a deal add on. Was a bit miffed about the free parking not being advertised in car park 2 cars paid £10 we could have saved and no offer of refund for that.

6 augustus 2026
Beoordeeld met 5 van de 5 sterren

All was good

All was good. I needed to cancel the first on end it was rearranged without any hassle

1 augustus 2026
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Antwoord van Tenpin

Hi Katharine, thank you so much for the lovely 5* review of Tenpin Manchester Printworks! We're so happy to hear that we could rearrange your booking without any trouble. Thank you so much for your positive feedback and we look forward to seeing you again soon! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

All good. We will definitely visit again!

We hadn’t visited for a while but decided to book 2 games for 3 people. I initially tried to book online but when my order could not be processed I telephoned and easily made the booking. I received text and email confirmation.

On the evening of the booking it was busy but there were plenty of parking spaces and we joined the line to check in. There were probably half a dozen families ahead for us in the queue but everyone was processed efficiently and we quickly made our way to the front where our Booking Reference was checked and we were advised of our Lane Number. The male staff member was friendly and professional. He radioed ahead to ensure there were no glasses left in our Lane booth and when we walked down to the Lane it was best and tidy with no bottles or glasses from previous users.

We had a great time and will definitely book again.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Tenpin

Hello, thank you so much for the lovely 5* review of Tenpin Derby! We are so pleased to hear that you had such a wonderful time during your recent visit! It's fantastic to know that our booking process, even with a slight initial hiccup online, was easily resolved over the phone. We really appreciate your kind words about our efficient check-in process and the friendly and professional service provided by our team member! We hope this means you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Enjoyable couple of hours

Enjoyable couple of hours, bowling and arcade

6 augustus 2026
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Antwoord van Tenpin

Hi Nick, thank you for your 5-star review of Tenpin Dudley! We're so happy to hear you enjoyed your time bowling and in the arcade and we hope to see you again soon! Best wishes - Mel

Beoordeeld met 1 van de 5 sterren

Very bad experience will not be going…

Very bad experience will not be going there again. Was refused a refund, we spent £65.00 on two games and some food, we had about 3 goes before the family next to us were very rude and disrespectful and we felt very uncomfortable and we wanted to leave, no effort from staff to speak with family next to us when we said what had happened. Would not give us a refund and will not be going there again

6 augustus 2026
Beoordeeld met 4 van de 5 sterren

Enjoyable experience

Enjoyable experience. Bit of a wait to be served even though not that busy. Good fun experience for adult and child.

6 augustus 2026
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Antwoord van Tenpin

Hello, thank you for your 4-star review of Tenpin Ipswich! We're glad to hear you had an enjoyable experience and that both adults and children had fun. However, we are very sorry to hear there was a long wait to be served! Please be assured all of your feedback will be shared with the team and we very much hope to welcome you back again soon! Best wishes - Mel

Beoordeeld met 4 van de 5 sterren

Bowling went off in the middle

Bowling went off in the middle

6 augustus 2026
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Antwoord van Tenpin

Hi Prabhdeep, thank you for leaving a 4* review of Tenpin Cambridge! We are very sorry to hear that your bowling experience was interrupted. We hope this was resolved at the venue and we hope you will still consider visiting us in the future! Best wishes - Mel

Beoordeeld met 5 van de 5 sterren

Easy online booking process

Easy online booking process, dealt with quickly and politely at desk on arrival.

6 augustus 2026
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Antwoord van Tenpin

Hi Michael, thank you for leaving a 5* review of Tenpin Stoke! We're so glad to hear how efficient you found the online booking system and that you were attended to quickly and politely. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Great Find

The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the ladies at the check in desk seemed overwhelmed! But overall, good value for money & a day well spent!

6 augustus 2026
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Antwoord van Tenpin

Hi Savannah, thank you for leaving a 5* review of Tenpin Feltham! It's lovely to hear how much fun your nephew had on your recent visit and that you experienced such amazing customer service and found the activities well-priced. See you again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service

6 augustus 2026
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Antwoord van Tenpin

Hi there, thank you for leaving a 5* review of Tenpin Croydon! It's wonderful to hear that you experienced such efficient customer service. We can't wait to welcome you back again shortly! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Smooth experience

Smooth experience

6 augustus 2026
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Antwoord van Tenpin

Hi Andrew, thank you for leaving a 5* review of Tenpin Glasgow! We're so glad to hear that your recent visit went as smoothly as possible. We look forward to welcoming you back again soon! Best wishes-Leila

Beoordeeld met 3 van de 5 sterren

Pool Team Night out.

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things to say about the food such as dry, tasteless, over cooked, not presented well and the list would go on. Bar service was also bad with only one member of staff on while others stood round talking. All in All would we go back, yes but only for bowling and nothing else, same though.

6 augustus 2026
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Antwoord van Tenpin

Hi Carl, thank you for leaving a 3* review of Tenpin Blackpool. We are so glad to hear that the bowling alley was clean and well maintained, however we are very sorry to hear about the issues you experienced with the food quality and bar service. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to get back to you regarding this. Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Easy online booking and easy checking…

Easy online booking and easy checking in.

6 augustus 2026
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Antwoord van Tenpin

Hi Paul, thank you for leaving a 5* review of Tenpin Leamington Spa! It's lovely to hear how efficient you found the booking and checking in process. See you again soon! Best wishes-Leila

Beoordeeld met 5 van de 5 sterren

Great deal for school holiday

Great deal for school holiday, game of bowling and burger and chips for £6.50

6 augustus 2026
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Antwoord van Tenpin

Hi Adele, thank you for leaving a 5* review of Tenpin Dewsbury! It's lovely to hear that you took advantage of our summer deal and had such a great time. See you again soon! Best wishes-Leila

Beoordeeld met 2 van de 5 sterren

Disappointed with our visit

Disappointed with our visit. Booked online
.. bowling and meal deal. Had to ask for our drinks so we could take them up to the lane.got told the food wouldn't be long and would be brought up. Our bowling had ended yet still no food so I had to go ask.Got asked if we still wanted the food?which obviously we did as it was the deal we paid for. No apologies. Can't blame it on being busy as it really wasn't.wont be rushing back unfortunately

5 augustus 2026
Beoordeeld met 3 van de 5 sterren

The food was over a hour late and a…

The food was over a hour late and a kids party as well

6 augustus 2026
Logo Tenpin

Antwoord van Tenpin

Hi Paul, thank you for leaving a 3* review of Tenpin Blackpool. We are very sorry to hear about the issues you experienced regarding the food arrival times and that it was a children's birthday party. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to contact you regarding this. Best wishes-Leila

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