Testprep Online Reviews 

Useful. My kids were able to get higher scores after practicing on testprep-online. Thank you!

I love this site, my child get on and it excited when going through the test question and seeing her results at the end. We act as though she is in her classroom setting and she takes her time rea the question or listen to the passage and answers the question. Her teacher noticed how she has improved on her math and reading over all especially when they do online assignments and her scores have improved by 65 to 80 points...

I recently purchased this online test prep program for my daughter, and I’m so glad I did. She found the lessons clear, the practice tests very helpful, and the overall experience really boosted her confidence before her upcoming exam. It made studying much less stressful — definitely worth it!

Customer service responded quickly and resolved any issues I was having. The email responses were quick and polite.

I attempted to make a payment through their website, but the transaction wouldn’t go through, supposedly due to technical issues. So I tried using a different creditcard, where the same payment issue arises. Shortly after, I began receiving emails urging me to use different credit cards or alternative payment methods. This raised serious red flags and made the entire experience feel suspicious and untrustworthy.

My request was considered in a veru quick manner

I purchased the Criticall study software for my son. They advertise that anyone who purchased the software did better on the actual test after using their software. Well my son studied extensively with their software and did worse the next time he took the actual test. I contacted them and instead of refunding the fee paid for the software they terminated his being able to use their software for the remainder of the period paid for with no refund!!! Wish I could give them a zero. Don’t want to see anyone else scammed. I contacted them twice and, despite them stating they will reply within 24 hours, I have yet to hear from anyone in well over a week.

The actual testing materials are scant and don't seem leveled appropriately. They also require you to complete the activities or you lose all data. Frustrating for kids who work slowly.

This is a great resource. I haven't had any issues with it so far. We purchased a Prep pack and everything went smoothly for my child to practice.

Updating my review: They refunded 70% of the fee. (I still need to check my credit card) However, I am not deleting my previous review because it is not about money. I will need to spend more time finding test prep materials for my daughter, who is going to take the test this week. Customer service was great, but the issues with the website and the inconvenience have not been resolved. I just cannot recommend TestPrep-Online.

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I wish I could give 0 stars! I bought a family membership to allow my kids to take any level of grade test. This time, when I tried to log in, I couldn’t do it. I had to email customer service, and once the login issue was resolved, I was finally able to access my account. However, everything had changed. All my information was deleted, and I was no longer a family member. When I logged in again, I found that I couldn’t do any other tests unless I paid for them. Previously, I could take and practice any test, but now they’ve limited everything and are asking for more money! It’s a total scam, and I completely wasted my money. I’m angry, and I want to let people know so no other parent has to go through the ridiculous experience I’ve had. Their family membership won’t do anything. Please DO NOT PAY for nothing. I am going to ask refund.

Bought the family test pack and after using it for two days, all the uploaded test pack magically disappeared. 24/7 help is non existent and email given does not work. Two kids sitting for their exam in 2 days time are stressing out.

Buyer beware. This is a scam. They take your money and then nothing works. Couldn't get a refund either

Although the web site claims that support is available “24-7”, I have received none after almost a day. I requested a full refund today. I should have read the reviews before signing up.

I just paid and I cannot login anymore and I dont receive any email for new password request. scam website

i bought a prep package of 79 USD of CAT4.it was great and helpful.Very clear explanations and questions are quite good.I loved the package , it really helped my daughter .I am seeing many bad reviews here but to me testprep online provided one of the best package i ever bought from websites.

I purchased a family pack supposed to be good for a year but no access after 2 logins. There is no customer service number and resetting password does not work.
Sending email is undeliverable. It makes me think it is scam.

Is this company for real? I purchased the test packs and after two attempts I am having issues. What a joke. And no customer service.

After I paid for the subscription which was supposed to be good for a year, I was only able to login to the site 2 times. I tried contacting the company for help and they are not responsive. Resetting the password doesn't work.

Is this a scam? Or just a really bad website? As with the other negative reviews, I paid the money - a hefty $89 - but have so far managed to access just two practise tests. Every time we try to log in there's a different problem. Access denied; 'There seems to be an error, but no worries', can't log in, can't find the next test. Time is ticking: my daughter has her exam this Friday. This has become an incredibly stressful way of practising (or not practising). AVOID.
As with other reviewers, I suspect the positive reviews are fake.

I wonder if this site is legit. I already made payment for my daughter's test prep. However, the page isn't loading.