Testprep Online Reviews 

I am trying to open the site and its not opening . i am wondering if this is ligit...i have already paid as well for the map tests.

Excellent program, really helped my daughter prepare fully. She went from someone who had never sat a test, to someone who confidently completed a CAT4 with 2 weeks prep. So happy with the result, confidence leads to success

JobTestPrep's customer service is incredibly disappointing. I bought their CAT4 practice pack and quickly realized it wasn't suitable for my needs due to its repetitive content. Despite their supposed satisfaction guarantee, they refused to issue a refund because I used the materials to test their effectiveness. Their policies do not align with what they promise on their website. I wouldn't recommend this service to anyone.

Great site for kids to improve test scores

Thank you for this. My daughter was able to get a feel for what to expect when preparing for the COGAT at school and her scores improved from the first time she took at test to the second. It was beneficial to be able to go over all the answers to see what she needed work on and allow her to attempt the questions again to ensure she was understanding the concepts.

Update:
After lots of e-mails and with the help of Support Centre, I finally got my three family users activated. Thanks to Cristina!
Will update about the content later.

I've purchased family membership, my payment is visible in my account, but still I cannot practice tests.
First issue was that I couldn't even add test packs, then wrote to support team and they fixed it. Second, couldn't sign in, tried to reset the passord, never received the link in my e-mail. Support team reset it somehow. And now, when finally I was thinking that I will start practicing, I receive "Access Denied" message when trying to start a test. Wrote to supprt team again, no answer..... Terrible service! Can't believe that all positive reviews below are real ones!

Terrible experiences. Bought the basic membership for CCAT grade 3 level 9. There are only 60 questions. I thought there were more and you can redo the same test since I bought it. But I was wrong. they don't let you redo the test , i tried to removed the existed test and it ended up ask me to pay again for that test. I tried to contact the help center to either solve the problem or get the refund. No one has contacted me back. This website is a scam

Was working on CAT E-F test. tried to get back to my tests page. Site is not working. Says 504 Gateway Time-out. outrageous. My mom payed for this and i can't even use it???

My daughter had to do the CAT test for the first time and we used test prep to practice and helped her a lot with the actual test and according to her it was exactly as practiced.

Exceeded my expectations with great value in this package

I absolutely adore this business. I purchased the Basic package for the CAT4 Level E for my daughter. I struggled to find resources that would help my daughter pass the CAT4 test for the 13+. She was stressed out about passing so I desperately needed to find something that would help her out. At first I was anxious about this website and thought it was a scam. Though, I found some good reviews and decided to buy it. I am so glad I did. My daughter used it everyday and never had any problems. She completed the exam and two weeks later I got an email stating that my daughter had passed. She was elated. Even if she would have passed without this website it made her feel more confident and less stressed, which is worth my money. I hope this review can encourage and help people to pass this difficult exam and make them as happy as my daughter.

Shortly after purchasing a package, I discovered short notice I required a different package. The support team (Thanks Sharon!) replied in minutes and completely resolved the problem for me which was beyond expectation. I will definitely use them again should the need arise.

It's a great database for any test for any age to start with. Exams are well managed and the explanation is great.
We moved to the USA from Australia and were in ambiguity to start with. We found Testprep to be great to utilize.

Wonderful test resources. We used this site for entry assessment of primary school. It was helpful. My kid was able to practice as many tests as possible before the assessment. As a result, since my kid found many similar questions, she had confidence to answer them. Thanks a lot!!

The practices really helped my daughter. I purchased the CAT4 level E/F for my daughter's school admission exam. These practices simulated the real exam so she knew what to do with more confidence. She passed the exam with satisfied scores.

This time I come back to purchase a family membership. My daughter will take a MAP test and I know that it will be helpful again.

Very useful for my daughter's Grade 3 MAP test preparation

I bought the family suite from test-prep twice in the span of 3 years. On both occasions my kids successfully passed the exam and got admission in the new school. Without such an extensive practice, this would not have been possible. I am grateful to have found such a useful resource online.

used it for a cat 4 prep to get in to a school i wanted to get in. There were 80 applications and only 10 spots left and thanks to 4 days of prep i got in the school

They are purely as s holes. I baught the basic package and it never worked. I can not access my tests which are for next week.

Was given 3 different prices for a "family membership" and paid yet a different price before I told them I would simply keep my initial 1 student membership; eventually asking to cancel all together. When I pointed out the discrepancy via email, "Cristina" sent me back to "Ann". I'm emailing back and forth with "Ann" but it is all very suspicious:

(my correspondence with "Ann"):

I had access to MAP practice but Cristina said that would be the one test type I would not have access to with the family upgrade IF I received the $20 refund.

You did not say I would not have access to the MAP testing practice if I received the $20 refund.

You are not explaining why I paid $139 instead of the $129 or $149 membership price, nor are you addressing the $119.

I no longer would like to keep my membership and would like a refund of $99 and $40 - a total of a $139 refund.

I have not used your product and there are too many inconsistencies. Please cancel my membership.

Thank you for your assistance

Hi,

Please be reminded that if you wish to access all practices except the MAP practices, it would be at a cost of $129 for the family membership. The $129 will give you access to all grade levels available except for the MAP practices.

If you need the MAP practice the family membership is $149 and you will have access to all practice we provide.

Therefore if we refund you $20 you won't be able to access all grades MAP. Let us know if it works for you and we'll proceed with refund.

Please be sure to let us know if you have any further questions.

All the best,

Cristina S
Customer Support

From: Ann W c.serv@testprep
Sent: Tuesday, November 15, 2022 5:10 PM
To: me

Hi,

Thank you for your response.

We send the details to the development to be correct but with the license you already have you would just need to pay the $20 to upgrade.

The reason you paid $40 it's because we only has a coupon for $40 but as you requested the details were sent to the finance team for the $40 to be refunded.

All the best,

Ann W
Customer Support at TestPrep-Online

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On Tue, 15 Nov at 11:56 PM , Sarah wrote:
I’m sorry but that doesn’t make sense. It would have cost $119 to upgrade in addition to the $99?

Then why were you telling me I’d have to first pay $40 to then receive the $20 refund?

Can we simply cancel my membership all together? Im just not comfortable with this site.

Please refund both the $99 and the $40; I haven’t opened any of the packs.

Thank you

Sarah Thompson

On Nov 15, 2022, at 4:45 PM, Ann W .serv@testpre wrote:

Hello,

Thank you for your response.

A a initial purchase of the Family Membership the prices and access are setup as Christina quoted. However because you made the purchase for a single access the Family Membership would show as $119 to upgrade.

All the best,

Ann W
Customer Support at TestPrep-Online

Website | Email | Facebook

On Tue, 15 Nov at 11:35 PM , Sarah wrote:
No, I’ll keep the original $99 membership. I just want to understand why there were 3 prices given for the family plan )$119, $129, and $149), why I paid another ($139) and why Christina told me I would not have access to one of many standardized testing options.

On Nov 15, 2022, at 4:29 PM, Ann W.serv@testpre wrote:

Hello,

Thank you for your response.

The family membership you had would give access to all MAP practice. Do you wish to have it reinstated?

All the best,

Ann W
Customer Support at TestPrep-Online