The Body Shop Reviews 

Elsker deres produkter

Har kun 5 stjerner , som mulighed. Butikken i Vejle , burde kunne få 10😊I mine 33 år som kunde, har Vejle butikken altid, været min go to, da min hud ikke er nem, at stille tilpas🙈Men de har trofast og ærligt hjulpet mig, alle årene. Tak direkte til Ann og Klaus. Og et stort 🙏 til her lige nu, i den her turbulente tid.

Just had my order from body shop and all was in package can't belive it's closing love body shop all those lovely smell and last 4 ever hope don't all go at once as no I will run out of something then where will I go M butler Maidstone

Absolut elendig service, ingen tager telefonen når man ringer i butikker.

Har nu de sidste 90 minutter i dag en tirsdag formiddag prøvet på at ringe til tre butikker for at spørge om hvor mange specifikt på lager de har af et produkt, da jeg kan se de er på lager på hjemmesiden, men har brug for en del så vil ikke køre forgæves da de alle sammen ligger ca 30 min kørsel væk. Så ville ringe og spørge om de havde 6 af produktet.

Ingen af de 3 butikker har taget telefonen.

Jeg forstår der kan være travlt men i 90 minutter tror jeg ikke på der ikke har været tid til et 5 minutters opkald og specielt ikke på en hverdag. Og ikke mellem 3 butikker det er simpelt hen for dårligt.

Få venligst jeres telefon service op at køre da der også står specifikt man kan lave bestillinger via butikken og komme og hente. Og venligst opdater jeres webshop den er virkelig dårlig.

Won’t be using Bodyshop anymore as they have taken hundreds of jobs off the consultants so I can’t shop anymore with her, certainly won’t go looking for an actual shop
Shame on you BS

Bodyshop Hillerød. D 2 januar 2024.
Tog hertil med et gavekort.Brugte så hele tiden med en expedient der var uforskammet og total uinteresseret i at hjælpe. Hun ville ikke tá mit gavekort. Et gavekort identisk til et jeg også fik sidste år hvor jeg brugte det i denne butik.Hun ringede modvilligt til en overordnet da hun ikke forstod hvordan gavekortet skulle bruges . Efterfølgende gad hun så ikke mere og jeg blev instrueret i at ringe selv til bodyshop mhs til brug af gavekortet. Jeg quoterer: Jeg har ikke tid til det der. Der var to personer i shoppen og efterfølgende ingen! Jeg var der med min gamle mor som ikke kunne forstå denne expedients uacceptable opførsel. Handler ikke med bodyshop Hillerød igen.Håber Hillerød læser dette og denne expedient får noget efterfølgende træning i service!

I bought here a large set of cosmetics as a gift for a friend for Christmas. I hope she likes it! I personally love all their products, great quality.

Selling last years advent calendars without telling customers.My partner always buys me one every year at great expense.
I Look forward to trying out new products,had my suspicions when opening each day it was all too familiar.
Had he been told he wouldn’t have bought it again!
I did complain and was given a gift receipt for its return.
My partner was very embarrassed and upset I now have no advent calendar to open which is the highlight on the run up to Christmas.

Har bestilt en julekalender den 24. November med en leveringstid på 4-5 arbejdsdage. Der er ingen tracking på mit pakkenummer. Har været i kontakt med kundeservice flere gange, de arbejder på sagen. Synes måske ikke at en pakkekalender er så sjov her den 8. December, og stadig ingen udsigt til at modtage den

I have been using the Coconut Body Butter for years. But having bought a new tub recently I found firstly it was very expensive and secondly on using it. What the hell have you done to it! It used to be a really nice coconut smelling butter that absorbed into the skin. But the pot I have bought does not smell nice any more and leaves a disgusting sticky residue on my skin not absorbing at all! You have changed this product beyond recognition and I will not be buying body butter from you again! If it ain’t broke done fix it is the saying ! But you have actually broken this product!

Bestiller pakkekalender til min datter til afhentning i butik dagen efter. 5 min før vi er kommer der besked om at ordren er annulleret!! Ekspedienten forklarer så at de aldrig har styr på deres lager.. det siger vel alt. Handler aldrig der igen. De er jo ikke til at stole på. Fandt til al held kalenderen til halv pris andet sted.

Yesterday I visited the Body Shop in The Trafford Centre. I was served by Aimee whose customer care was exemplary. I was so impressed that you can exchange or request a refund on a product if you do not like it even after using it. Not many companies offer this. Thank you Aimee for making me feel valued as a customer. Yes products are a little pricey but as a gift it was worth it.

I used to love the products and would always stock up on the body butters in the sale when they were £7 each. Now you’re lucky even if you can find them online in the sale and they’re still highly priced. A full priced one is now £19 which for a tub that lasts a few weeks at most is ridiculous. I understand that costs for all businesses and products have increased but £19! Prices have increased so much it’s now out of reach for my pocket and a lot of others. Really disappointed.

God produkter men pinlig langsom levering

Always like what I order and I like the occasional freebies you can add to your order when you want to sample a product.

Ville returnere en duftlampe hvor den ene del var revnet så der dryppede vand ned i lyset. Lampen var allerede byttet en gang før med samme problem.

Men fordi den havde været byttet gør så blev 2. bytning/returnering mødt med en beskyldning om at jeg løj om at den var revnet for de kunne ikke se at den dryppede vand samt at det måtte være mig der både brugte den forkerte olie samt lod lampen tørre ud!!

Olien var købt sammen med lampen og jeg havde lige stået og fortalt at der dryppede vand ned i lyset?!?

Jeg blev mødt af ikke bare en men to ekspedienter som påstod det ALDRIG var sket i de sidste 20 år og igen at det var mig der ikke talte sandt eller brugte den forkert og jeg kunne vælge at lade lampen stå og så kunne de ringe til hovedkontoret på et andet tidspunkt eller jeg kunne tage den ødelagte lampe med hjem igen.

Resultatet blev en anmeldelse her og at jeg IKKE bliver kunde i butikken Rosengårdcentret igen efter sådan en mangel på kundeservice!!!

I love the products but this time received an incomplete order. I’ve tried to contact customer service but it’s not as easy as it sounds. If you can find the contact us form, it doesn’t work anyway!

I have several issues with BS
Once they get your email, you are bombarded, almost daily with emails. I don’t read them now unless it says sale.
It’s too much - please stop

I didn’t look at online sale as I’m building a gift box for a couple of upcoming BD’s & needed some Hemp hand creme.
Placed the order, it was acknowledged, (I think, was so long ago) & then .. nothing.
A week goes by, I’d almost forgotten about it & the excited anticipation had long faded, & I get an email saying it was despatched, then it’s a couple more days before it arrives.. Too Long BS … way too long - shabby in this day & age.
Finally, I opened my squashed box (which looked run over) & unwrapped it.
It didn’t look like much to be honest. A lot of money for not much at all. Luckily I qualified for a freebie gift, but I still sat there, deflated. The quality is not what it once was. All looks a bit “cheap” & my genuine feedback is that my expectation was met with poor service & inferior products. Could do better BS. There are some excellent companies Man Cave for instance who provide quick efficient service, with a far superior product, that looks, feels & smells much much better - better value, better for your skin & better for you!

Always find smth in here for me and their sets are such good gifts my daughters love then

Excellent service from the Cardiff store today, helpful and friendly staff, they couldn’t do enough for me, it’s a shame the online team aren’t as efficient, well done Cardiff, thank you.