IHC Reviews 

They will ship your products working or not and that's it. There literally isn't any customer support and all of the product reviews are completely fraudulent. Go ahead and attempt to leave a review. It won't work.

Seems like since these guys moved locations they've completely gone down hill. I've been sent leaking pods, the wrong item, etc and have been ghosted by support, only receiving a response from an AI bot. I have waited multiple weeks for a response and have reached out several times, trying to give them the benefit of the doubt and it's very frustrating because up until recently they have been great, I don't normally leave reviews but I am beyond tired of paying for something, not receiving what I payed for and then being ignored.

Same exact issue as the person that reviewed before me - devices completely failed after 1 day + ghosted by support after providing clear video. Almost $400 worth of orders as my only 2 orders from this company and I only got 1 working device, no help from support.

Writing a review here since they delete all reviews that aren’t 5 stars on their site. Super disappointing since I like their products but scummy business practice. I’ve bought their pods for over a year now and have used the liquid diamonds and resin and never had issues. Recently tried their rosin pods and both quit working after a single evening of use, massive waste of money as 80% of the product I purchased has gone to waste. I’ve contacted their support and so far I’ve been ghosted. So terrible support, they delete reviews, and their products are faulty.

I loved the products since i discovered them. I love this company they are fantastic. Perhaps even changing lives!

By far the most Veteran friendly company I’ve used. Quality customer service. Quality products.

I used to really love this company but their customer service is terrible. They have recently started selling defective products, refuse to answer customer support, and hide behind AI generated emails.

This is my 3rd time buying the 1g thca live resin cartridge. Golden goat, Purple Hindu kush, and the Maui Wowie.
GREAT TASTE, GREAT EFFECTS!!
Tastes clean and natural. Isn't harsh on the throat. HIGHLY RECOMMEND 🔥

Absolutely great customer service and edibles! I’ve tried gummies and caramels from them and they’re truly life changing. Especially the black sheep live resin gummies! They’re also great about giving stickers and magnets and little goodies which I think shows how much time and care they put into their products. They’re my go to company now!

Orders have not taken longer than a week to get to me. Great price on bho and the taffy is the best edible I’ve ever had.

I’ve been using this company for a while. Their products are excellent and I’ve never had any problems. I particularly like the Black Sheep.

So far, so good! My first two orders have been great. First time all 510s and now decided to give the pod system a try. Thank you for bringing business to Canton NC - I see y'all ship from there!

I'm a repeat customer, the sour apple hybrid is my go to. Your products never vary and give me the same ride every time. I first found these in a shop in Fredericksburg, TX. I've been ordering ever since. I've told many of shops in the McKinney, TX area about your company, hoping they would contact you all and bring some in. I would love to be able to buy local, but will continue to order from you guys because you have the best. Thanks you!

Ive asked multiple times about the veteran program but have not heard anything back. If they can't even answer a question then id hate to see other aspects of the operation

They steal people money you order cartridges or pods from there and the carts coming leaking and half way empty and the pods half way they stop heating and it doesn’t work anymore if you have bought from them you know what im talking about they are a bunch of thieves

The company has great prices but a little unhappy with my only to orders. Both my orders the bottles were not sealed and I was shorted a total of 36 tablets. I was informed me to put in comments my order so the packer would get it right. If you look at their pages everything is pretty self explanatory. I would think they would make it right with the conversations I had but it was never mentioned. Be careful for counterfeit products and make sure your products are safety sealed. To much out there that can harm you so buyer beware.

Long time customer here! The Hemp Collect is keeping up with Hemp regulations changing in their state. If these new customers would read the banner at the top of their page or an email update it says they have opened another facility and to EXPECT delays in shipping. They're worth the wait!!! Those indica gummies are the best for sleep, that g41 joint knocks me on my butt and I'm a seasoned smoker, love the cucumber melon pod from hi-lites, one of their other companies.
I am sensitive to additives and dyes. This company doesn't do any of that and actually cares what's on their products.
All these complainers, go to your plug. You obviously don't care about the Hemp movement and what they're doing to get us customers their amazing products.

First time customer here. Took exactly 6 days for my order to get in the hands of USPS. Was sitting with a label the entire time ready to go, or at least that's what I assume. Two of the days were weekends, so I'll give them that - but still 4 days is insane. First and last order.

The products are very high quality, the website its user friendly and to be honest if I had to choose a thc dealer I would 100% recommend them. They also have verified by id veteran discount all around a great business model.

They pride themselves on customer care and yet they literally do not answer their phone during normal "human hours". They refuse to respond to your emails even after weeks have passed and you follow up. All I'm simply inquiring about at this point is a refund, and now I think I'm just scammed. They are refusing me service. I can't get an employee to answer the phone. Update: After leaving numerous messages across several platforms and reviews and demanding a refund I was finally refunded my money. They said there was only 1 human available to process customer reports during this time. Maybe the company has half decent products and are in a rough patch right now, but this type of business behavior is a deal breaker for me, and they've lost me as a customer. Shop at your own peril.