The Loaded Tea Shop Reviews 

I love Loaded teas! They have so many amazing flavors. I tried them all and now I just order the ones I love. I don’t even like the taste of coffee ☕️ anymore. The loaded tea gives me energy all day. No crash and no added sugar.

My daughter and I used to frequent mega tea shops, and we loved everything about them—except the cost. When we discovered the Loaded Tea Shop, which offered a similar product at a more affordable price and the convenience of making our teas whenever we wanted instead of waiting for our usual shops to open, we were excited to give it a try.
After our very first order, we knew we had found our forever tea shop! The variety of flavors is incredible, and there's truly something for everyone. One of our favorite additions is the caffeine-free option, which gives me peace of mind knowing my daughter can enjoy a second tea later in the day.
If you're looking for delicious, more affordable tea options, an amazing selection of flavors, and caffeine-free choices, I highly recommend the Loaded Tea Shop. It has become a favorite in our home, and we couldn't be happier!

This is the best tea EVER! The customer service is top-notch! Very pleasant and accommodating to work with! I am ordering my 2nd 20-flavor packet and love, love, love them! The best part is there is no a-word as sweetener. The vitamins and aloe are a huge plus! Give them a try, you will not be disappointed!

I’ve tried a lot of “healthy” drinks, but The Loaded Tea Shop has completely won over my family. Their teas taste AMAZING, and I love that they’re sugar-free and zero calories without sacrificing flavor.

I wanted my kids to enjoy them too, so I ordered what I thought was the caffeine-free version. When it arrived, I realized I had accidentally selected the caffeinated option. I checked their policy and reached out, expecting them to simply tell me there was nothing they could do. Instead, they looked into my order, confirmed that I had clicked the wrong option, and then did something I didn’t expect—they wanted my kids to be able to experience their product, so they shipped out a new caffeine-free pack for us.

That level of customer service is rare these days. They didn’t have to do that, but they chose to put their customers first.

Not only have they created an incredible product that tastes even better than we expected, but they’ve also built a company that genuinely cares about the people buying it.

They’ve earned customers for life with our family. I truly hope they continue bringing this same energy, kindness, and commitment to every customer because it’s what sets them apart. Thank you for going above and beyond!

If I could give a 10-star rating I would! Why?
1* Husband actually is also using the product!
2* Bang for the buck; I like mine less sweet so one packet makes me three 40 ounce bottles.
3* Friends also like it and loved the samples I shared so much they’re going to order their own!
4* Friendly, positive, customer oriented team. Original order was delayed due to problems at DHL shipping. TLTS took responsibility, sent me new package and kept me incredibly informed the entire time. Got second package quickly and was asked to keep the original package when it finally did arrive.
5* They actually check and answer Emails.
6* They’re solution oriented; they really DO want us to be happy customers! See *4!!
7* Alicia (founder and owner) is an active member of the company team and engaged in all aspects that go into owning a startup company.
8* Don’t even get me started on the names of the different flavors (hahaha)! Brilliant!
9* Let’s DO talk about endless flavors and the ability to create new ones by mixing packets together!
10* Because faith, family, and focus are the key components of the ‘Why’ The Loaded Tea Shoppe was created.

I can't Thank The Loaded Teas enough for creating these wonderful and delicious teas! They are amazing! I also want to give a shout out to their amazing customer service team for their quick replies to questions, and for the great deals they offer and the fast mail time once you place an order! If you haven't tried them yet, you need too! They are absolutely the best drinks I have tried!

The loaded tea shop is a top notch product with top notch customer service. All of the flavors I have tried have not disappointed! My teenage grandson loves your product too! I can not leave my drink sitting around or he drinks it all!! I haven’t had any desire for any of my favorite zero sugar sodas since discovering your product too! Thank you! Thank you! Jill J

I have ordered several times from here. My last order was delayed for several days and they reached out to me to keep me posted on updates on when my package should arrive. They answered my questions in a timely manner. I recommend there products. I will be ordering from them again.

I have been hooked on Loaded Tea Shop since my first sip. The orders are processed and delivered quickly. I have found the ratio that works perfectly for me. I drink a tea each day. The great flavors help me stay hydrated much better than water alone! Recently I needed to work with customer service. The communication was quick and easy. The solution was the same! I highly recommend this company for their delicious teas and fabulous customer service!! Donna B

I want everyone to know what a wonderful service this company is to our family. We were both bored to tears with all the carbonated soda drinks and the everyday drink mixes we have been using over the many decades of our lives. We have tried numerous other drinks from companies and sorted tea drinks, promising 
 what your this small company actually delivers. The no caffeine for me and the regular mixes they offer for my wife have delighted us beyond words. So, the very small delay with the shipping was worth it to us. Now, knowing how seriously you take meeting our needs and wants by sending out another order the next day puts them way over the top. So from our hearts to theirs, never change. I plead with them to never let the craving for bigger-is-better get them into the same trap most companies fall into: selling out to a giant corporation. That will only cheapen the mixes and destroy the joy.  For the LOVE OF ALL THINGS GOOD NEVER CHANGE.

Customer service is on point!!
Had an issue with the wrong shipping address which was totally my mistake and ask them through email if they could correct the shipping address for me. They did and went above and beyond to do so. Had my issue fixed within hours, not days!!! Love this tea and love this companies service to their customers. You will not be disappointed with either.

The Loaded Tea Shop is Fantastic. Do not hesitate to order. Their products are Delicious and Healthy. Their customer service is Excellent. Loaded Teas have been a great way for me to kick the soda/pop habit. I know they suggest mixing the packets with 32oz of water and that may be to your liking, but I have found I can mix one package with much more than that because I do not like it so strong. Try it for yourself, you may find like I have that you can get much more out of one package than you think. Your Health is worth giving it a try!!! - E from Ohio

Thank you so much for taking care of resending my order so quickly! I truly appreciate it. This tea is one of my absolute favorites—I honestly don’t think I can go without it anymore. It keeps me hydrated, gives me vitamins, and tastes absolutely delicious. Thanks again for your outstanding customer service and kindness! It means a lot
Jessica V

Amazing Company. I started ordering May 2026, so not very long and I have been pleasantly pleased with the flavors of the tea. It gives me the proper energy I’ve been looking for in the morning to get me through my day. I’ve only come across two flavors so far that I wasn’t a total fan of, but they were not bad at all. The majority of the flavors have been delicious. I look forward to making my drink every morning now before I start my day. I find the teas to be very bold in flavor and that’s why I mix my individual packet into a large glass container and fill it up with about 40 to 50 ounces of water, mix it up and keep it in my fridge and drink it over the course of two days. It works out fantastic for me this way. I’ve also purchased their caffeine free tea however, I haven’t made any of those yet, but I hear the flavors are just as bold just without the caffeine. I like that this is an option for when I want to enjoy the flavors in the afternoon/evening without the worry of caffeine keeping me up all night.
The founder/team of folks from this company have been outstanding in their communications if you needed to reach out for any reason, and if something isn’t right, they will make it right for you. Shipping is usually extremely quick within 3 to 4 days from my experience. A recent delivery delay occurred, which was out of the norm and the founder sent a lovely apology email for the delay in shipping and any issues that may have caused. Overall, I’m have just been extremely satisfied with the way this company works with and responds to their customers and above all, the product is delicious and I feel good about drinking something that does not have all of the nasty calories/carbs/artificial dyes/colorings. You’ll get none of that here. Just great flavor. I highly recommend.

I love these loaded teas!! My favorite are Cupid Shuffle, Fruit Roll up and Gummy Bear. Not only do I regularly buy these loaded teas but business thru y'all is always great!! I've had a couple of mishaps but y'all were quick to respond and fix the problem by the next day. Thank you for your product and I will always be one of your biggest fans and devoted follower!!

I recently had an issue with one of my orders. I waited until I knew i should of had the package before I emailed The Loaded Tea company. I asked them to please check into my tracking number ( I have a Global Logistics and Purchasing Background , and I wasnt going to cause a fuss , when i know what Logistics companies can do thats not the companies fault)
.. Few hours later I got 2 emails , 1 was a reorder was done at no charge and a reply to my email. The CSR agreed something was wrong and that he went ahead and re processed my order at no charge. I thank him and deleted the link to the old tracking number. The day I got my reorder, my first package magically showed up with it in a separate box. The owner emailed me apologizing for the issue with my order and that they solved the issue with the logistics company. I offered to pay for the second order or mail it back and I was told dont worry about it. Besides the amazing products they have an amazing professional team that goes above and beyond. I truly believe any negative thing you might read , especially on Social media, that person is just negative trying to also give a bad name to a company for no reason. Because if they did this for me , they would do it for you! Oh and The First Limited Edition Flavor Watermelon Rock Candy has to become a regular!! Absolutely fresh and bursting with Watermelon Flavor from when you were a kid!

Sooo good!! I can’t really take caffeine, so having the caffeine free is awesome, I don’t have to drink nasty flavored juices when I crave for flavored drink! This is addicting tho so beware lol And customer service is also top tier!!

Wow!!! Amazing. Two words that sums up my experience with your teas. Day 1 of my first tea, I immediately felt more energized and my post lunch tired slump was over.